Blue Screen! Asus Laptop Windows 7 64 bit

Anonymous
2010-11-22T23:38:09+00:00

I have an ASUS laptop that is running Windows 7 64 bit.  It blue screens every once in a while.  I haven't noticed this at any specific time or when I am running a particular program.  It is completely random; some days it will blue screen several times, and other days it won't at all.

Any suggestions on how to fix this?

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2010-11-26T15:04:56+00:00

    Have you exacted the ISO from the ZIP? Windows 7 includes a ISO burning tool, make a double click on the ISO. Does this work?

    Do you have a USB thumb drive?

    if yes, use this installer:

    http://www.memtest.org/download/4.10/memtest86+-4.10.usb.installer.zip

    to make the USB drive bootable.

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

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  2. Anonymous
    2010-12-06T15:46:21+00:00

    Hi Andre,

    Thanks for your help.  I was able to burn the ISO to a CD-R and boot the computer from the disc.  I ran the Memory Test while I was sleeping, since I wasn't sure how long it would take.  It ended up performing 9 passes and finding aboslutely zero errors.

    Not sure where to go from here.

    • Amy

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  3. Anonymous
    2010-12-06T17:11:10+00:00

    Have you changed or modified your Power Plans, have you Disabled Turbo 33?

    PS. I use a UL50VT

    If I brought you Joy, cast your Vote! If I answered your question, click, Propose As Answer! >WT<

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  4. Anonymous
    2010-12-06T18:09:03+00:00

    Also, one of the minidump files showed that the AEI.exe was the process that crashed.

    As the AEI.exe is a Spy Sweeper process you could try uninstalling Spy Sweeper and see if that helps any.

    Also, consider updating all the device drivers that you can from the following link:

    http://support.asus.com/download/download_item_dna.aspx?product=3&model=UL80JT&f_type=-2&SLanguage=en-us&os=30

    There also seems to be hot key processes crashing during some of the blue screens so especially update any hotkey drivers.

    iTunes processes are also crashing in some of the blue screens but this may be from a conflict with Spy Sweeper.

    Also, at some point if problems continue, consider updating the BIOS to version 213.

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  5. Anonymous
    2010-12-07T03:44:25+00:00

    WillTell,

    How should I change and/or modify the Power Plans to help the situation?

    What is Turbo 33 and how do I disable it?

    Thanks, Amy

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