Blue Screen! Asus Laptop Windows 7 64 bit

Amy

Please try what I suggestered in my last message. It does not really matter if you cannot remember the exact time the last error occurred.

Using the filter as I suggested will reduce the number of reports you see dramatically. Using the sort feature on Date and Time wil put the latest Error at the top of the list. Let's start there.

The suggestion by Andre could enable him to pinpoint the error more precisely than what I am suggesting but it could involve features in Windows 7 you may not be using. This could therefore be a steeper learning curve than my proposal. If you can post the right error report from Event Viewer we would know a lot more  about the nature of the problem to be resolved.

Hope this helps, Gerry Cornell

SYSTEM_SERVICE_EXCEPTION (3b)

An exception happened while executing a system service routine.

Arguments:

Arg1: 00000000c0000005, Exception code that caused the bugcheck

KMODE_EXCEPTION_NOT_HANDLED

Arg1: 00000000c0000005

//

// MessageId: STATUS_ACCESS_VIOLATION

//

// MessageText:

//

// The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

//

#define STATUS_ACCESS_VIOLATION          ((NTSTATUS)0xC0000005 L)

PAGE_FAULT_IN_NONPAGED_AREA

STACK_TEXT: 

nt!KeBugCheckEx

nt! ?? ::FNODOBFM::`string'+0x40e8b

nt!KiPageFault+0x16e

win32k!RFONTOBJ::vDeleteRFONT +0x348

you have so many different crashes but all have memory related crashes.

So it looks like your RAM is damaged. Please download memtest86+ [1], burn a new bootable CD (use a CD-RW if possible) from the ISO (download and use ImgBurn [2] to do this), reboot your PC and scan your RAM 4-5hours for errors. If it detects errors, replace the faulty RAM.

André

[1] http://www.memtest.org/download/4.10/memtest86+-4.10.iso.zip

[2] http://www.imgburn.com/index.php?act=download

"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

Hi Gerry,

Sorry, I didn't understand what your first message was about until I reread it today.

Here is the latest error, but it was yesterday, and my computer did not blue screen at all yesterday, so I don't know if it is relevant:

The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID

{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}

and APPID

{344ED43D-D086-4961-86A6-1106F4ACAD9B}

to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.

The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:

The dependency service or group failed to start.

Andre,

Is it possible to use a CD-R for this?

yes you can use a CD-R

"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/