Explorer.exe Crashes Constantly When Accessing Control Panel or Any Start Menu Item on WIN 7 x64

Anonymous
2011-01-31T18:24:43+00:00

Hello,

I have explorer.exe crashing when I try to open the Control Panel on Seven x64 and on some right clicking on files and on anything I search or try to open in the Start Menu.

I think the problem started after I created the Godmode folder through Windows 7 Manager from Yamisoft (I managed to get rid of Godmode anyway).

I can access all components of the Control Panel through the cpl files in Windows directory and none crashes but if I try to open the main Control Panel window explorer crashes.

I run ShellExView and disabled all Shell extension which are NOT from Microsoft and the problem persist.

The problem doesn't occur in Safe Boot mode.

I checked the Event Viewer and the explorer crashes have this info:

The description for Event ID 1000 from source Application Error cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

explorer.exe6.1.7600.164504aebab8dntdll.dll6.1.7600.165594ba9b802c000041d000000000004d301b3c01cbbf3adb80f4d8C:\Windows\explorer.exeC:\Windows\SYSTEM32\ntdll.dlla36102d9-2b31-11e0-94f8-001b24531bd0

********************************System

– Provider

[ Name] Application Error

– EventID 1000

[ Qualifiers] 0

Level 2

Task 100

Keywords 0×80000000000000

– TimeCreated

[ SystemTime] 2011-01-28T22:55:02.000000000Z

EventRecordID 326966

Channel Application

Computer MYPC

Security

- EventData

explorer.exe6.1.7600.164504aebab8dntdll.dll6.1.7600.165594ba9b802c000041d000000000004d301b3c01cbbf3adb80f4d8C:\Windows\explorer.exeC:\Windows\SYSTEM32\ntdll.dlla36102d9-2b31-11e0-94f8-001b24531bd0

I run sfc while in safe mode since it wouldn't start in normal mode and it says that it couldn't repair some files.

2011-01-31 09:32:39, Info                  CBS    Starting TrustedInstaller initialization.

2011-01-31 09:32:39, Info                  CBS    Loaded Servicing Stack v6.1.7601.17514 with Core: C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17514_none_678566b7ddea04a5\cbscore.dll

2011-01-31 09:32:41, Info                  CSI    00000001@2011/1/31:08:32:41.135 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7fef1f5e94d @0x7fef31a9839 @0x7fef31734d3 @0xff5ce97c @0xff5cd799 @0xff5cdb2f)

2011-01-31 09:32:41, Info                  CSI    00000002@2011/1/31:08:32:41.245 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7fef1f5e94d @0x7fef31f6806 @0x7fef31c2a9c @0x7fef31735a9 @0xff5ce97c @0xff5cd799)

2011-01-31 09:32:41, Info                  CSI    00000003@2011/1/31:08:32:41.247 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7fef1f5e94d @0x7fef9d68728 @0x7fef9d68856 @0xff5ce474 @0xff5cd7de @0xff5cdb2f)

2011-01-31 09:32:41, Info                  CBS    Ending TrustedInstaller initialization.

2011-01-31 09:32:41, Info                  CBS    Starting the TrustedInstaller main loop.

2011-01-31 09:32:41, Info                  CBS    TrustedInstaller service starts successfully.

2011-01-31 09:32:41, Info                  CBS    SQM: Initializing online with Windows opt-in: False

2011-01-31 09:32:41, Info                  CBS    SQM: Cleaning up report files older than 10 days.

2011-01-31 09:32:41, Info                  CBS    SQM: Requesting upload of all unsent reports.

2011-01-31 09:32:41, Info                  CBS    SQM: Failed to start upload with file pattern: C:\Windows\servicing\sqm\*_std.sqm, flags: 0x2 [HRESULT = 0x80004005 - E_FAIL]

2011-01-31 09:32:41, Info                  CBS    SQM: Failed to start standard sample upload. [HRESULT = 0x80004005 - E_FAIL]

2011-01-31 09:32:41, Info                  CBS    SQM: Queued 0 file(s) for upload with pattern: C:\Windows\servicing\sqm\*_all.sqm, flags: 0x6

2011-01-31 09:32:41, Info                  CBS    SQM: Warning: Failed to upload all unsent reports. [HRESULT = 0x80004005 - E_FAIL]

2011-01-31 09:32:41, Info                  CBS    No startup processing required, TrustedInstaller service was not set as autostart, or else a reboot is still pending.

2011-01-31 09:32:41, Info                  CBS    NonStart: Checking to ensure startup processing was not required.

2011-01-31 09:32:41, Info                  CSI    00000004 IAdvancedInstallerAwareStore_ResolvePendingTransactions (call 1) (flags = 00000004, progress = NULL, phase = 0, pdwDisposition = @0xbcf9f0

2011-01-31 09:32:41, Info                  CSI    00000005 Creating NT transaction (seq 1), objectname [6]"(null)"

2011-01-31 09:32:41, Info                  CSI    00000006 Created NT transaction (seq 1) result 0x00000000, handle @0x248

2011-01-31 09:32:41, Info                  CSI    00000007@2011/1/31:08:32:41.327 CSI perf trace:

CSIPERF:TXCOMMIT;815

2011-01-31 09:32:41, Info                  CBS    NonStart: Success, startup processing not required as expected.

2011-01-31 09:32:41, Info                  CBS    Startup processing thread terminated normally

2011-01-31 09:32:41, Info                  CSI    00000008 CSI Store 3337712 (0x000000000032edf0) initialized

2011-01-31 09:32:41, Info                  CBS    Session: 30130465_1825506437 initialized by client WindowsUpdateAgent.

2011-01-31 09:32:41, Info                  CBS    Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]

2011-01-31 09:32:41, Info                  CBS    Session: 30130465_1825536439 initialized by client WindowsUpdateAgent.

2011-01-31 09:32:54, Info                  CBS    Session: 30130465_1952173682 initialized by client WindowsUpdateAgent.

2011-01-31 09:32:54, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2120976~31bf3856ad364e35~x866.1.1.0, Parent: Microsoft-Media-Foundation-Package~31bf3856ad364e35~x866.1.7600.16385, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present

2011-01-31 09:32:54, Info                  CBS    Appl: detectParent: package: Package_for_KB2120976~31bf3856ad364e35~x86~~6.1.1.0, no parent found, go absent

2011-01-31 09:32:54, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2120976~31bf3856ad364e35~x866.1.1.0, Parent: WinEmb-Media-Support~31bf3856ad364e35~x866.1.7600.16385, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present

2011-01-31 09:32:54, Info                  CBS    Appl: detectParent: package: Package_for_KB2120976~31bf3856ad364e35~x86~~6.1.1.0, no parent found, go absent

2011-01-31 09:32:54, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2120976~31bf3856ad364e35~x866.1.1.0, Parent: Microsoft-Windows-Media-Format-Package~31bf3856ad364e35~x866.1.7600.16385, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present

2011-01-31 09:32:54, Info                  CBS    Appl: detectParent: package: Package_for_KB2120976~31bf3856ad364e35~x86~~6.1.1.0, no parent found, go absent

2011-01-31 09:32:54, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2120976~31bf3856ad364e35~x866.1.1.0, Parent: WinEmb-PremiumCodecs-WMV~31bf3856ad364e35~x866.1.7600.16385, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present

2011-01-31 09:32:54, Info                  CBS    Appl: detectParent: package: Package_for_KB2120976~31bf3856ad364e35~x86~~6.1.1.0, no parent found, go absent

2011-01-31 09:32:54, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2120976~31bf3856ad364e35~x86~~6.1.1.0, disposition state from detectParent: Absent

2011-01-31 09:32:54, Info                  CBS    Appl: Evaluating package applicability for package Package_for_KB2120976~31bf3856ad364e35~x86~~6.1.1.0, applicable state: Absent

2011-01-31 09:32:54, Info                  CBS    EvaluateApplicability, package: Package_for_KB2120976~31bf3856ad364e35~x86~~6.1.1.0, Package applicability: Absent.

2011-01-31 09:32:54, Info                  CBS    Session: 30130465_1952653710 initialized by client WindowsUpdateAgent.

2011-01-31 09:32:54, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2120976~31bf3856ad364e35~amd646.1.1.0, Parent: Microsoft-Media-Foundation-Package~31bf3856ad364e35~amd646.1.7600.16385, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present

2011-01-31 09:32:54, Info                  CBS    Appl: detectParent: package: Package_for_KB2120976~31bf3856ad364e35~amd646.1.1.0, related parent found: Microsoft-Media-Foundation-Package~31bf3856ad364e35~amd646.1.7601.17514, which is not real parent

2011-01-31 09:32:54, Info                  CBS    Appl: detectParent: package: Package_for_KB2120976~31bf3856ad364e35~amd646.1.1.0, parent found: Microsoft-Media-Foundation-Package~31bf3856ad364e35~amd646.1.7600.16385, state: Superseded

2011-01-31 09:32:54, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2120976~31bf3856ad364e35~amd646.1.1.0, Parent: WinEmb-Media-Support~31bf3856ad364e35~amd646.1.7600.16385, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present

2011-01-31 09:32:54, Info                  CBS    Appl: detectParent: package: Package_for_KB2120976~31bf3856ad364e35~amd64~~6.1.1.0, no parent found, go absent

2011-01-31 09:32:54, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2120976~31bf3856ad364e35~amd646.1.1.0, Parent: Microsoft-Windows-Media-Format-Package~31bf3856ad364e35~amd646.1.7600.16385, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present

2011-01-31 09:32:54, Info                  CBS    Appl: detectParent: package: Package_for_KB2120976~31bf3856ad364e35~amd646.1.1.0, related parent found: Microsoft-Windows-Media-Format-Package~31bf3856ad364e35~amd646.1.7601.17514, which is not real parent

2011-01-31 09:32:54, Info                  CBS    Appl: detectParent: package: Package_for_KB2120976~31bf3856ad364e35~amd646.1.1.0, parent found: Microsoft-Windows-Media-Format-Package~31bf3856ad364e35~amd646.1.7600.16385, state: Superseded

2011-01-31 09:32:54, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2120976~31bf3856ad364e35~amd646.1.1.0, Parent: WinEmb-PremiumCodecs-WMV~31bf3856ad364e35~amd646.1.7600.16385, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present

2011-01-31 09:32:54, Info                  CBS    Appl: detectParent: package: Package_for_KB2120976~31bf3856ad364e35~amd64~~6.1.1.0, no parent found, go absent

2011-01-31 09:32:54, Info                  CBS    Appl: detect Parent, Package: Package_for_KB2120976~31bf3856ad364e35~amd64~~6.1.1.0, disposition state from detectParent: Superseded

2011-01-31 09:32:54, Info                  CBS    Appl: Evaluating package applicability for package Package_for_KB2120976~31bf3856ad364e35~amd64~~6.1.1.0, applicable state: Superseded

2011-01-31 09:32:54, Info                  CBS    EvaluateApplicability, package: Package_for_KB2120976~31bf3856ad364e35~amd64~~6.1.1.0, Package applicability: Superseded.

2011-01-31 09:33:07, Info                  CBS    Archived backup log: C:\Windows\Logs\CBS\CbsPersist_20110131083239.cab.

2011-01-31 09:33:55, Info                  CBS    Session: 30130465_2563278636 initialized by client WindowsUpdateAgent.

2011-01-31 09:33:55, Info                  CBS    Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]

2011-01-31 09:33:55, Info                  CBS    Session: 30130465_2563308637 initialized by client WindowsUpdateAgent.

2011-01-31 09:34:04, Info                  CBS    Session: 30130465_2654683864 initialized by client WindowsUpdateAgent.

2011-01-31 09:34:04, Info                  CBS    Read out cached package applicability for package: Package_for_KB2120976~31bf3856ad364e35~x86~~6.1.1.0, ApplicableState: 0, CurrentState:0

2011-01-31 09:34:04, Info                  CBS    Session: 30130465_2654723866 initialized by client WindowsUpdateAgent.

2011-01-31 09:34:04, Info                  CBS    Read out cached package applicability for package: Package_for_KB2120976~31bf3856ad364e35~amd64~~6.1.1.0, ApplicableState: 80, CurrentState:80

2011-01-31 09:34:05, Info                  CBS    Session: 30130465_2668024627 initialized by client WindowsUpdateAgent.

2011-01-31 09:34:05, Info                  CBS    Read out cached package applicability for package: Package_for_KB2120976~31bf3856ad364e35~x86~~6.1.1.0, ApplicableState: 0, CurrentState:0

2011-01-31 09:34:05, Info                  CBS    Session: 30130465_2668064629 initialized by client WindowsUpdateAgent.

2011-01-31 09:34:05, Info                  CBS    Read out cached package applicability for package: Package_for_KB2120976~31bf3856ad364e35~amd64~~6.1.1.0, ApplicableState: 80, CurrentState:80

2011-01-31 09:48:43, Info                  CBS    Reboot mark refs incremented to: 1

2011-01-31 09:48:43, Info                  CBS    Scavenge: Starts

2011-01-31 09:48:43, Info                  CSI    00000009@2011/1/31:08:48:43.184 CSI Transaction @0x2f2660 initialized for deployment engine {d16d444c-56d8-11d5-882d-0080c847b195} with flags 00000002 and client id [10]"TI6.0_0:0/"

2011-01-31 09:48:43, Info                  CBS    Scavenge: Begin CSI Store

2011-01-31 09:48:44, Info                  CSI    0000000a Performing 1 operations; 1 are not lock/unlock and follow:

  Scavenge (8): flags: 00000017

2011-01-31 09:48:44, Info                  CSI    0000000b Store coherency cookie matches last scavenge cookie, skipping scavenge.

2011-01-31 09:48:44, Info                  CSI    0000000c ICSITransaction::Commit calling IStorePendingTransaction::Apply - coldpatching=FALSE applyflags=7

2011-01-31 09:48:44, Info                  CSI    0000000d Creating NT transaction (seq 2), objectname [6]"(null)"

2011-01-31 09:48:44, Info                  CSI    0000000e Created NT transaction (seq 2) result 0x00000000, handle @0x19c

2011-01-31 09:48:44, Info                  CSI    0000000f@2011/1/31:08:48:44.960 CSI perf trace:

CSIPERF:TXCOMMIT;36691

2011-01-31 09:48:44, Info                  CBS    Scavenge: Completed, disposition: 0X1

2011-01-31 09:48:44, Info                  CSI    00000010@2011/1/31:08:48:44.961 CSI Transaction @0x2f2660 destroyed

2011-01-31 09:48:44, Info                  CBS    Reboot mark refs: 0

2011-01-31 09:48:44, Info                  CBS    Idle processing thread terminated normally

2011-01-31 09:48:44, Info                  CBS    Ending the TrustedInstaller main loop.

2011-01-31 09:48:44, Info                  CBS    Starting TrustedInstaller finalization.

2011-01-31 09:48:45, Info                  CBS    Ending TrustedInstaller finalization.

2011-01-31 16:54:42, Info                  CBS    Starting TrustedInstaller initialization.

2011-01-31 16:54:42, Info                  CBS    Loaded Servicing Stack v6.1.7601.17514 with Core: C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17514_none_678566b7ddea04a5\cbscore.dll

2011-01-31 16:54:51, Info                  CSI    00000001@2011/1/31:15:54:51.699 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7fef49be94d @0x7fef4e49839 @0x7fef4e134d3 @0x10000e97c @0x10000d799 @0x10000db2f)

2011-01-31 16:54:52, Info                  CSI    00000002@2011/1/31:15:54:52.425 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7fef49be94d @0x7fef4e96806 @0x7fef4e62a9c @0x7fef4e135a9 @0x10000e97c @0x10000d799)

2011-01-31 16:54:53, Info                  CSI    00000003@2011/1/31:15:54:53.221 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7fef49be94d @0x7fef40e8728 @0x7fef40e8856 @0x10000e474 @0x10000d7de @0x10000db2f)

2011-01-31 16:54:53, Info                  CBS    Ending TrustedInstaller initialization.

2011-01-31 16:54:53, Info                  CBS    Starting the TrustedInstaller main loop.

2011-01-31 16:54:53, Info                  CBS    TrustedInstaller service starts successfully.

2011-01-31 16:54:53, Info                  CBS    SQM: Initializing online with Windows opt-in: False

2011-01-31 16:54:53, Info                  CBS    SQM: Cleaning up report files older than 10 days.

2011-01-31 16:54:53, Info                  CBS    SQM: Requesting upload of all unsent reports.

2011-01-31 16:54:53, Info                  CBS    SQM: Failed to start upload with file pattern: C:\Windows\servicing\sqm\*_std.sqm, flags: 0x2 [HRESULT = 0x80004005 - E_FAIL]

2011-01-31 16:54:53, Info                  CBS    SQM: Failed to start standard sample upload. [HRESULT = 0x80004005 - E_FAIL]

2011-01-31 16:54:53, Info                  CBS    SQM: Queued 0 file(s) for upload with pattern: C:\Windows\servicing\sqm\*_all.sqm, flags: 0x6

2011-01-31 16:54:53, Info                  CBS    SQM: Warning: Failed to upload all unsent reports. [HRESULT = 0x80004005 - E_FAIL]

2011-01-31 16:54:53, Info                  CBS    No startup processing required, TrustedInstaller service was not set as autostart, or else a reboot is still pending.

2011-01-31 16:54:53, Info                  CBS    NonStart: Checking to ensure startup processing was not required.

2011-01-31 16:54:54, Info                  CSI    00000004 IAdvancedInstallerAwareStore_ResolvePendingTransactions (call 1) (flags = 00000004, progress = NULL, phase = 0, pdwDisposition = @0x112f9b0

2011-01-31 16:54:54, Info                  CSI    00000005 Creating NT transaction (seq 1), objectname [6]"(null)"

2011-01-31 16:54:54, Info                  CSI    00000006 Created NT transaction (seq 1) result 0x00000000, handle @0x238

2011-01-31 16:54:56, Info                  CSI    00000007@2011/1/31:15:54:56.368 CSI perf trace:

CSIPERF:TXCOMMIT;2472

2011-01-31 16:54:56, Info                  CBS    NonStart: Success, startup processing not required as expected.

2011-01-31 16:54:56, Info                  CBS    Startup processing thread terminated normally

2011-01-31 16:54:57, Info                  CSI    00000008 CSI Store 3610864 (0x00000000003718f0) initialized

2011-01-31 16:54:57, Info                  CBS    Session: 30130527_898285604 initialized by client lpksetup.

2011-01-31 16:55:08, Info                  CBS    Session: 30130527_898285604 finalized. Reboot required: no [HRESULT = 0x00000000 - S_OK]

2011-01-31 17:02:18, Info                  CBS    Session: 30130528_1017002201 initialized by client WindowsUpdateAgent.

2011-01-31 17:02:18, Info                  CBS    Read out cached package applicability for package: Package_for_KB2120976~31bf3856ad364e35~x86~~6.1.1.0, ApplicableState: 0, CurrentState:0

2011-01-31 17:02:18, Info                  CBS    Session: 30130528_1017042203 initialized by client WindowsUpdateAgent.

2011-01-31 17:02:18, Info                  CBS    Read out cached package applicability for package: Package_for_KB2120976~31bf3856ad364e35~amd64~~6.1.1.0, ApplicableState: 80, CurrentState:80

2011-01-31 17:12:20, Info                  CBS    Reboot mark refs incremented to: 1

2011-01-31 17:12:21, Info                  CBS    Scavenge: Starts

2011-01-31 17:12:21, Info                  CSI    00000009@2011/1/31:16:12:21.746 CSI Transaction @0x1110850 initialized for deployment engine {d16d444c-56d8-11d5-882d-0080c847b195} with flags 00000002 and client id [10]"TI6.0_0:0/"

2011-01-31 17:12:21, Info                  CBS    Scavenge: Begin CSI Store

2011-01-31 17:13:07, Info                  CSI    0000000a Performing 1 operations; 1 are not lock/unlock and follow:

  Scavenge (8): flags: 00000017

2011-01-31 17:13:08, Info                  CSI    0000000b Store coherency cookie matches last scavenge cookie, skipping scavenge.

2011-01-31 17:13:19, Info                  CSI    0000000c ICSITransaction::Commit calling IStorePendingTransaction::Apply - coldpatching=FALSE applyflags=7

2011-01-31 17:13:21, Info                  CSI    0000000d Creating NT transaction (seq 2), objectname [6]"(null)"

2011-01-31 17:13:21, Info                  CSI    0000000e Created NT transaction (seq 2) result 0x00000000, handle @0x268

2011-01-31 17:13:21, Info                  CSI    0000000f@2011/1/31:16:13:21.509 CSI perf trace:

CSIPERF:TXCOMMIT;114980

2011-01-31 17:13:21, Info                  CBS    Scavenge: Completed, disposition: 0X1

2011-01-31 17:13:21, Info                  CSI    00000010@2011/1/31:16:13:21.509 CSI Transaction @0x1110850 destroyed

2011-01-31 17:13:22, Info                  CBS    Reboot mark refs: 0

2011-01-31 17:13:22, Info                  CBS    Idle processing thread terminated normally

2011-01-31 17:13:22, Info                  CBS    Ending the TrustedInstaller main loop.

2011-01-31 17:13:22, Info                  CBS    Starting TrustedInstaller finalization.

2011-01-31 17:13:35, Info                  CBS    Ending TrustedInstaller finalization.

2011-01-31 17:36:21, Info                  CBS    Starting TrustedInstaller initialization.

2011-01-31 17:36:21, Info                  CBS    Loaded Servicing Stack v6.1.7601.17514 with Core: C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17514_none_678566b7ddea04a5\cbscore.dll

2011-01-31 17:36:24, Info                  CSI    00000001@2011/1/31:16:36:24.750 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7feeefae94d @0x7fef4a79839 @0x7fef4a434d3 @0xff23e97c @0xff23d799 @0xff23db2f)

2011-01-31 17:36:25, Info                  CSI    00000002@2011/1/31:16:36:25.104 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7feeefae94d @0x7fef4ac6806 @0x7fef4a92a9c @0x7fef4a435a9 @0xff23e97c @0xff23d799)

2011-01-31 17:36:25, Info                  CSI    00000003@2011/1/31:16:36:25.105 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7feeefae94d @0x7fef9448728 @0x7fef9448856 @0xff23e474 @0xff23d7de @0xff23db2f)

2011-01-31 17:36:25, Info                  CBS    Ending TrustedInstaller initialization.

2011-01-31 17:36:25, Info                  CBS    Starting the TrustedInstaller main loop.

2011-01-31 17:36:25, Info                  CBS    TrustedInstaller service starts successfully.

2011-01-31 17:36:25, Info                  CBS    SQM: Initializing online with Windows opt-in: False

2011-01-31 17:36:25, Info                  CBS    SQM: Cleaning up report files older than 10 days.

2011-01-31 17:36:25, Info                  CBS    SQM: Requesting upload of all unsent reports.

2011-01-31 17:36:25, Info                  CBS    SQM: Failed to start upload with file pattern: C:\Windows\servicing\sqm\*_std.sqm, flags: 0x2 [HRESULT = 0x80004005 - E_FAIL]

2011-01-31 17:36:25, Info                  CBS    SQM: Failed to start standard sample upload. [HRESULT = 0x80004005 - E_FAIL]

2011-01-31 17:36:25, Info                  CBS    SQM: Queued 0 file(s) for upload with pattern: C:\Windows\servicing\sqm\*_all.sqm, flags: 0x6

2011-01-31 17:36:25, Info                  CBS    SQM: Warning: Failed to upload all unsent reports. [HRESULT = 0x80004005 - E_FAIL]

2011-01-31 17:36:25, Info                  CBS    No startup processing required, TrustedInstaller service was not set as autostart, or else a reboot is still pending.

2011-01-31 17:36:25, Info                  CBS    NonStart: Checking to ensure startup processing was not required.

2011-01-31 17:36:25, Info                  CSI    00000004 IAdvancedInstallerAwareStore_ResolvePendingTransactions (call 1) (flags = 00000004, progress = NULL, phase = 0, pdwDisposition = @0x107fa30

2011-01-31 17:36:25, Info                  CSI    00000005 Creating NT transaction (seq 1), objectname [6]"(null)"

2011-01-31 17:36:25, Info                  CSI    00000006 Created NT transaction (seq 1) result 0x00000000, handle @0x238

2011-01-31 17:36:25, Info                  CSI    00000007@2011/1/31:16:36:25.651 CSI perf trace:

CSIPERF:TXCOMMIT;34358

2011-01-31 17:36:25, Info                  CBS    NonStart: Success, startup processing not required as expected.

2011-01-31 17:36:25, Info                  CBS    Startup processing thread terminated normally

2011-01-31 17:36:25, Info                  CSI    00000008 CSI Store 2955504 (0x00000000002d18f0) initialized

2011-01-31 17:36:25, Info                  CBS    Session: 30130533_12956583 initialized by client WindowsUpdateAgent.

2011-01-31 17:36:25, Info                  CBS    Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]

2011-01-31 17:36:25, Info                  CBS    Session: 30130533_13506615 initialized by client WindowsUpdateAgent.

2011-01-31 17:46:27, Info                  CBS    Reboot mark refs incremented to: 1

2011-01-31 17:46:27, Info                  CBS    Scavenge: Starts

2011-01-31 17:46:27, Info                  CSI    00000009@2011/1/31:16:46:27.533 CSI Transaction @0x2900b0 initialized for deployment engine {d16d444c-56d8-11d5-882d-0080c847b195} with flags 00000002 and client id [10]"TI6.0_0:0/"

2011-01-31 17:46:27, Info                  CBS    Scavenge: Begin CSI Store

2011-01-31 17:46:29, Info                  CSI    0000000a Performing 1 operations; 1 are not lock/unlock and follow:

  Scavenge (8): flags: 00000017

2011-01-31 17:46:29, Info                  CSI    0000000b Store coherency cookie matches last scavenge cookie, skipping scavenge.

2011-01-31 17:46:29, Info                  CSI    0000000c ICSITransaction::Commit calling IStorePendingTransaction::Apply - coldpatching=FALSE applyflags=7

2011-01-31 17:46:29, Info                  CSI    0000000d Creating NT transaction (seq 2), objectname [6]"(null)"

2011-01-31 17:46:29, Info                  CSI    0000000e Created NT transaction (seq 2) result 0x00000000, handle @0x274

2011-01-31 17:46:29, Info                  CSI    0000000f@2011/1/31:16:46:29.561 CSI perf trace:

CSIPERF:TXCOMMIT;51920

2011-01-31 17:46:29, Info                  CBS    Scavenge: Completed, disposition: 0X1

2011-01-31 17:46:29, Info                  CSI    00000010@2011/1/31:16:46:29.561 CSI Transaction @0x2900b0 destroyed

2011-01-31 17:46:29, Info                  CBS    Reboot mark refs: 0

2011-01-31 17:46:29, Info                  CBS    Idle processing thread terminated normally

2011-01-31 17:46:29, Info                  CBS    Ending the TrustedInstaller main loop.

2011-01-31 17:46:29, Info                  CBS    Starting TrustedInstaller finalization.

2011-01-31 17:46:32, Info                  CBS    Ending TrustedInstaller finalization.

Any help please?

Thank you :)

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2011-02-02T21:51:39+00:00

    My line of enquiry looks to be a dead end.

    I have found this link which may be worth trying. Reinstall the dll:

    http://www.ehow.com/how_6109933_stop-error-ntdll-dll.html

    Hope this helps, Gerry Cornell

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  2. Anonymous
    2011-02-03T00:21:05+00:00

    HI Gerry thank you for the continuos help.

    I tried uninstalling the dll as per your suggestion and I get a warning window with a white cross in a red circle that says:

    The module ntdll.dll” was loaded but the entry-point

    DllUnregisterServer was not found.

    Make sure that “nt.dll" is a valid DLL or OCX file and than try again.

    I also discovered another issue which might be related or not.

    I always create restore points before mucking around and even if I get told that the restore point was successfully created when I go check there is actually none.

    I think the error is Event ID 14

    The shadow copies of volume C: were aborted because of an IO failure on volume C:.

    - System
    - Provider <br> --- --- <br><br><br><br> [ Name ] volsnap <br> --- --- --- --- ---
    - EventID 14 <br> --- --- --- <br><br><br><br> [ Qualifiers ] 49158 <br> --- --- --- --- ---
    Level 2 <br> --- --- ---
    Task 0 <br> --- --- ---
    Keywords 0x80000000000000 <br> --- --- ---
    - TimeCreated <br> --- --- <br><br><br><br> [ SystemTime ] 2011-02-02T23:57:36.741657200Z <br> --- --- --- --- ---
    EventRecordID 2066805 <br> --- --- ---
    Channel System <br> --- --- ---
    Computer MYPC <br> --- --- ---
    Security <br> --- ---
    - EventData
    \Device\HarddiskVolumeShadowCopy1
    C:
    C:
    0000000003003000000000000E0006C00B000000850100C000000000000000000000000000000000

    Dati binari:

    In word

    0000: 00000000 00300003 00000000 C006000E

    0008: 0000000B C0000185 00000000 00000000

    0010: 00000000 00000000

    In byte

    0000: 00 00 00 00 03 00 30 00 ......0.

    0008: 00 00 00 00 0E 00 06 C0 .......À

    0010: 0B 00 00 00 85 01 00 C0 ....…..À

    0018: 00 00 00 00 00 00 00 00 ........

    0020: 00 00 00 00 00 00 00 00 ........

    EVENT ID 22

    - System
    - Provider <br> --- --- <br><br><br><br> [ Name ] VSS <br> --- --- --- --- ---
    - EventID 22 <br> --- --- --- <br><br><br><br> [ Qualifiers ] 0 <br> --- --- --- --- ---
    Level 2 <br> --- --- ---
    Task 0 <br> --- --- ---
    Keywords 0x80000000000000 <br> --- --- ---
    - TimeCreated <br> --- --- <br><br><br><br> [ SystemTime ] 2011-02-02T01:19:14.000000000Z <br> --- --- --- --- ---
    EventRecordID 329185 <br> --- --- ---
    Channel Application <br> --- --- ---
    Computer MYPC <br> --- --- ---
    Security <br> --- ---
    - EventData
    {0b5a2c52-3eb9-470a-96e2-6c6d4570e40f}
    Coordinator
    0x80040154, Class not registered
    2D20436F64653A20565353415049435030303030303438352D2043616C6C3A20565353415049435030303030303437342D205049443A202030303030343930302D205449443A202030303030333838382D20434D443A202056737361646D696E20206C69737420736861646F7773746F72616765202020202D20557365723A204E616D653A204D5950435C522C205349443A532D312D352D32312D3333323634333737352D323232343936343735322D3232363532353130392D313030312020

    Dati binari:

    In word

    0000: 6F43202D 203A6564 41535356 50434950

    0008: 30303030 35383430 6143202D 203A6C6C

    0010: 41535356 50434950 30303030 34373430

    0018: 4950202D 20203A44 30303030 30303934

    0020: 4954202D 20203A44 30303030 38383833

    0028: 4D43202D 20203A44 61737356 6E696D64

    0030: 696C2020 73207473 6F646168 6F747377

    0038: 65676172 20202020 7355202D 203A7265

    0040: 656D614E 594D203A 525C4350 4953202C

    0048: 2D533A44 2D352D31 332D3132 34363233

    0050: 35373733 3232322D 34363934 2D323537

    0058: 35363232 30313532 30312D39 20203130

    In byte

    0000: 2D 20 43 6F 64 65 3A 20 - Code:

    0008: 56 53 53 41 50 49 43 50 VSSAPICP

    0010: 30 30 30 30 30 34 38 35 00000485

    0018: 2D 20 43 61 6C 6C 3A 20 - Call:

    0020: 56 53 53 41 50 49 43 50 VSSAPICP

    0028: 30 30 30 30 30 34 37 34 00000474

    0030: 2D 20 50 49 44 3A 20 20 - PID:

    0038: 30 30 30 30 34 39 30 30 00004900

    0040: 2D 20 54 49 44 3A 20 20 - TID:

    0048: 30 30 30 30 33 38 38 38 00003888

    0050: 2D 20 43 4D 44 3A 20 20 - CMD:

    0058: 56 73 73 61 64 6D 69 6E Vssadmin

    0060: 20 20 6C 69 73 74 20 73 list s

    0068: 68 61 64 6F 77 73 74 6F hadowsto

    0070: 72 61 67 65 20 20 20 20 rage

    0078: 2D 20 55 73 65 72 3A 20 - User:

    0080: 4E 61 6D 65 3A 20 4D 59 Name: MY

    0088: 50 43 5C 52 2C 20 53 49 PC\R, SI

    0090: 44 3A 53 2D 31 2D 35 2D D:S-1-5-

    0098: 32 31 2D 33 33 32 36 34 21-33264

    00a0: 33 37 37 35 2D 32 32 32 3775-222

    00a8: 34 39 36 34 37 35 32 2D 4964752-

    00b0: 32 32 36 35 32 35 31 30 22652510

    00b8: 39 2D 31 30 30 31 20 20 9-1001

    EVENT 12305:

    The description for Event ID 12305 from source VSS cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

    If the event originated on another computer, the display information had to be saved with the event.

    The following information was included with the event:

    DeviceIoControl(\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy1 - 00000000000001C8,0x0053c198,0000000000295000,0,0000000000293FF0,4096,[0])

    Operation:

       Processing PostFinalCommitSnapshots

    Context:

       Execution Context: System Provider

    the message resource is present but the message is not found in the string/message table

    System
    - Provider <br> --- --- <br><br><br><br> [ Name ] VSS <br> --- ---
    - EventID 12305 <br> --- --- --- <br><br><br><br> [ Qualifiers ] 0 <br> --- ---
    Level 2 <br> --- ---
    Task 0 <br> --- ---
    Keywords 0x80000000000000 <br> --- ---
    - TimeCreated <br> --- --- <br><br><br><br> [ SystemTime ] 2011-02-02T00:22:19.000000000Z <br> --- ---
    EventRecordID 329138 <br> --- ---
    Channel Application <br> --- ---
    Computer MYPC <br> --- ---
    Security <br> ---
    - EventData
    DeviceIoControl(\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy1 - 00000000000001C8,0x0053c198,0000000000295000,0,0000000000293FF0,4096,[0])
    Operation: Processing PostFinalCommitSnapshots Context: Execution Context: System Provider
    2D20436F64653A20494E434943484C4830303030303532312D2043616C6C3A2053505251534E504330303030303239352D205049443A202030303030303339322D205449443A202030303030353935322D20434D443A2020433A5C57696E646F77735C53797374656D33325C737663686F73742E657865202D6B2073777072762D20557365723A204E616D653A204E5420415554484F524954595C53595354454D2C205349443A532D312D352D313820

    Dati binari:

    In word

    0000: 6F43202D 203A6564 49434E49 484C4843

    0008: 30303030 31323530 6143202D 203A6C6C

    0010: 51525053 43504E53 30303030 35393230

    0018: 4950202D 20203A44 30303030 32393330

    0020: 4954202D 20203A44 30303030 32353935

    0028: 4D43202D 20203A44 575C3A43 6F646E69

    0030: 535C7377 65747379 5C32336D 68637673

    0038: 2E74736F 20657865 73206B2D 76727077

    0040: 7355202D 203A7265 656D614E 544E203A

    0048: 54554120 49524F48 535C5954 45545359

    0050: 53202C4D 533A4449 352D312D 2038312D

    In byte

    0000: 2D 20 43 6F 64 65 3A 20 - Code:

    0008: 49 4E 43 49 43 48 4C 48 INCICHLH

    0010: 30 30 30 30 30 35 32 31 00000521

    0018: 2D 20 43 61 6C 6C 3A 20 - Call:

    0020: 53 50 52 51 53 4E 50 43 SPRQSNPC

    0028: 30 30 30 30 30 32 39 35 00000295

    0030: 2D 20 50 49 44 3A 20 20 - PID:

    0038: 30 30 30 30 30 33 39 32 00000392

    0040: 2D 20 54 49 44 3A 20 20 - TID:

    0048: 30 30 30 30 35 39 35 32 00005952

    0050: 2D 20 43 4D 44 3A 20 20 - CMD:

    0058: 43 3A 5C 57 69 6E 64 6F C:\Windo

    0060: 77 73 5C 53 79 73 74 65 ws\Syste

    0068: 6D 33 32 5C 73 76 63 68 m32\svch

    0070: 6F 73 74 2E 65 78 65 20 ost.exe

    0078: 2D 6B 20 73 77 70 72 76 -k swprv

    0080: 2D 20 55 73 65 72 3A 20 - User:

    0088: 4E 61 6D 65 3A 20 4E 54 Name: NT

    0090: 20 41 55 54 48 4F 52 49 AUTHORI

    0098: 54 59 5C 53 59 53 54 45 TY\SYSTE

    00a0: 4D 2C 20 53 49 44 3A 53 M, SID:S

    00a8: 2D 31 2D 35 2D 31 38 20 -1-5-18

    That's why I never want to look into the Event Viewer: is full of incomprehensible stuff that leads to more incomprehensible stuff :(

    Anyway I use HD Sentinel and it gives me no warning on the disk apart from "There are 1 weak sectors found on the disk surface. They may be remapped any time in the later use of the disk." which has been there for a while.

    Well I hope anyone has more suggestions.

    Thank you

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  3. Anonymous
    2011-02-03T03:33:25+00:00

    Hello Auggy thank you for yur help.

     

    I hope I have done it right:

    http://cid-e1b19829499a3b2e.office.live.com/self.aspx/Eplorer.exe%20Dump%20Files/C-Users-R-AppData-Local-CrashDumps.rar

     

    I have called the folder with the path of where the dump files where stored.

     

    Let me know if you need more info.

     

    Many thanks

    The link worked great.

    Here's a bit of the "Exception Analysis" from one of the dump files (they all show what appears to be the problem):

    *******************************************************************************

    *                                                                             *

    *                        Exception Analysis                                   *

    *                                                                             *

    *******************************************************************************

    Unable to load image c:\program files (x86)\Stardock\Fences*DesktopDock64.dll*, Win32 error 0n2

    *** WARNING: Unable to verify timestamp for DesktopDock64.dll*** ERROR: Module load completed but symbols could not be loaded for DesktopDock64.dllGetPageUrlData failed, server returned HTTP status 404

    The problem appears to be the DesktopDock64.dll from the Stardock Fences program.

    Similar problem reported in the following link:

    http://forums.wincustomize.com/368417

    Can you uninstall the Stardock Fences program and see if the problem resolves?

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  4. Anonymous
    2011-02-03T18:37:37+00:00

    Hello Auggy,

    Since I keep searching for a solution I had found Stardock programs as culprits too so I had already tried uninstalling Fences with no results.

    I tried again and the problem persists unfortunately.

    I also removed Nvidia drivers and reinstalled new ones with no luck.

    I tried the clean boot too and the problem is in Windows since disabling all 3d party services had no results.

    Safe mode doesn't have the problem though as I said.

    I found a new error related to explorer.exe in the EV:

    The description for Event ID 1026 from source .NET Runtime cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

    If the event originated on another computer, the display information had to be saved with the event.

    The following information was included with the event:

    Application: Explorer.EXE

    Framework Version: v4.0.30319

    Description: The process was terminated due to an unhandled exception.

    Exception Info: exception code c0000005, exception address 000000007758E936

    the message resource is present but the message is not found in the string/message table

    - System
    - Provider <br> --- --- <br><br><br><br> [ Name ] .NET Runtime <br> --- ---
    - EventID 1026 <br> --- --- --- <br><br><br><br> [ Qualifiers ] 0 <br> --- ---
    Level 2 <br> --- ---
    Task 0 <br> --- ---
    Keywords 0x80000000000000 <br> --- ---
    - TimeCreated <br> --- --- <br><br><br><br> [ SystemTime ] 2011-02-03T03:16:03.000000000Z <br> --- ---
    EventRecordID 329396 <br> --- ---
    Channel Application <br> --- ---
    Computer MYPC <br> --- ---
    Security <br> ---
    - EventData
    Application: Explorer.EXE Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: exception code c0000005, exception address 000000007758E936

    Another thing I really don't understand is why all events in my system carry the "The description for Event xxx cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer."

    It appears like i have nothing installed: why is that?

    Any further suggestion please?

    Thank you

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  5. Anonymous
    2011-02-04T03:33:26+00:00

    Can you provide the latest dump files, via Windows Live SkyDrive, since uninstalling Stardock Fences?

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