Win 7 SP1 fails with E_FAIL 0x80004005

Anonymous
2011-02-23T19:11:43+00:00

Hi, I can't get Windows 7 Service Pack 1 to install. I'm running Ultimate. I''m installing via Windows Update. I've got internet access. I've tried multiple times, but I always get an E_FAIL 0x80004005. I looked in the CBS.log and find (around the error) this:

2011-02-23 17:49:23, Info                  CBS    TrustedInstaller service starts successfully.

2011-02-23 17:49:23, Info                  CBS    SQM: Initializing online with Windows opt-in: False

2011-02-23 17:49:23, Info                  CBS    SQM: Cleaning up report files older than 10 days.

2011-02-23 17:49:23, Info                  CBS    SQM: Requesting upload of all unsent reports.

2011-02-23 17:49:23, Info                  CBS    SQM: Failed to start upload with file pattern: C:\Windows\servicing\sqm\*_std.sqm, flags: 0x2 [HRESULT = 0x80004005 - E_FAIL]

2011-02-23 17:49:23, Info                  CBS    SQM: Failed to start standard sample upload. [HRESULT = 0x80004005 - E_FAIL]

2011-02-23 17:49:23, Info                  CBS    SQM: Queued 0 file(s) for upload with pattern: C:\Windows\servicing\sqm\*_all.sqm, flags: 0x6

2011-02-23 17:49:23, Info                  CBS    SQM: Warning: Failed to upload all unsent reports. [HRESULT = 0x80004005 - E_FAIL]

2011-02-23 17:49:23, Info                  CBS    No startup processing required, TrustedInstaller service was not set as autostart, or else a reboot is still pending.

2011-02-23 17:49:23, Info                  CBS    NonStart: Checking to ensure startup processing was not required.

2011-02-23 17:49:23, Info                  CSI    00000004 IAdvancedInstallerAwareStore_ResolvePendingTransactions (call 1) (flags = 00000004, progress = NULL, phase = 0, pdwDisposition = @0x55fb5c

2011-02-23 17:49:23, Info                  CSI    00000005 Creating NT transaction (seq 1), objectname [6]"(null)"

2011-02-23 17:49:23, Info                  CSI    00000006 Created NT transaction (seq 1) result 0x00000000, handle @0x1c4

2011-02-23 17:49:23, Info                  CSI    00000007@2011/2/23:16:49:23.537 CSI perf trace:

CSIPERF:TXCOMMIT;11544

Any ideas on how to fix it would be appreciated.

Regards,

Mike

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2011-04-11T05:31:43+00:00

Right on.  I also did an in place upgrade (or what some others call a repair installation), and SP1 installed after the 1-2 hours it took to redo the installation.  Pain in the butt, but it worked.  I'm surprised no one from the Microsoft support team has posted this as a possible solution on these forums--I've only seen it mentioned by community members like NickMoul.

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Anonymous
2011-04-05T08:45:02+00:00

After trying everything, I performed an in place upgrade, using a DVD I had of my version of Windows 7. Don't forget to write down your activation code before you do it.

After inplace upgrade SP1 installed with no issues. I have no idea what was wrong, but W7 performs same as before.

MS needs to sort this out with a Fix-It link.

Only clue was that the inplace upgrade notified me that dot NET 4 was e corrupted and needed a reinstall which it downloaded and reinstalled. Hope that help someone.

Best of luck.

Support? What support?

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54 additional answers

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  1. Anonymous
    2011-02-27T03:41:46+00:00

    I tried all of the recommended solutions on my x64 desktop system running Windows 7 Home Premium, and finally tried the install DVD (I downloaded the iso file) from safemode and got the same "unspecified error". I also don't know where to go from here.

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  2. Anonymous
    2011-02-27T08:28:40+00:00

    Well I am not officially upset about the time and money lost on this newest "service pack" and I so use that term loosely... I read that ATI cards were having problems with it so after 6 tries I took back my recent ati card and bought an nvidia one.. Obviously didn't help... so next step, changing the registry value for netfilters from the default 8 to 14... and again, obviously didn't help either.. I give up............

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  3. Anonymous
    2011-02-27T19:52:48+00:00

    Uhhhg! Another 6hrs of my life lost to a MS update. I really thought this version was going to be different. Not so much. Just like the issue of Steaming media from one PC to another via the "Play to" option in media player. It just don't work. After trying all suggestions of "try this" for the problems I have had with Windows 7, I'm frustrated as a user and PC Tech. One fellow user said it best. I shouldn't HAVE to go though the "try this" suggestions. It should just work. Feel very very sorry for the average user who is not technical.

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