Win 7 SP1 fails with E_FAIL 0x80004005

Anonymous
2011-02-23T19:11:43+00:00

Hi, I can't get Windows 7 Service Pack 1 to install. I'm running Ultimate. I''m installing via Windows Update. I've got internet access. I've tried multiple times, but I always get an E_FAIL 0x80004005. I looked in the CBS.log and find (around the error) this:

2011-02-23 17:49:23, Info                  CBS    TrustedInstaller service starts successfully.

2011-02-23 17:49:23, Info                  CBS    SQM: Initializing online with Windows opt-in: False

2011-02-23 17:49:23, Info                  CBS    SQM: Cleaning up report files older than 10 days.

2011-02-23 17:49:23, Info                  CBS    SQM: Requesting upload of all unsent reports.

2011-02-23 17:49:23, Info                  CBS    SQM: Failed to start upload with file pattern: C:\Windows\servicing\sqm\*_std.sqm, flags: 0x2 [HRESULT = 0x80004005 - E_FAIL]

2011-02-23 17:49:23, Info                  CBS    SQM: Failed to start standard sample upload. [HRESULT = 0x80004005 - E_FAIL]

2011-02-23 17:49:23, Info                  CBS    SQM: Queued 0 file(s) for upload with pattern: C:\Windows\servicing\sqm\*_all.sqm, flags: 0x6

2011-02-23 17:49:23, Info                  CBS    SQM: Warning: Failed to upload all unsent reports. [HRESULT = 0x80004005 - E_FAIL]

2011-02-23 17:49:23, Info                  CBS    No startup processing required, TrustedInstaller service was not set as autostart, or else a reboot is still pending.

2011-02-23 17:49:23, Info                  CBS    NonStart: Checking to ensure startup processing was not required.

2011-02-23 17:49:23, Info                  CSI    00000004 IAdvancedInstallerAwareStore_ResolvePendingTransactions (call 1) (flags = 00000004, progress = NULL, phase = 0, pdwDisposition = @0x55fb5c

2011-02-23 17:49:23, Info                  CSI    00000005 Creating NT transaction (seq 1), objectname [6]"(null)"

2011-02-23 17:49:23, Info                  CSI    00000006 Created NT transaction (seq 1) result 0x00000000, handle @0x1c4

2011-02-23 17:49:23, Info                  CSI    00000007@2011/2/23:16:49:23.537 CSI perf trace:

CSIPERF:TXCOMMIT;11544

Any ideas on how to fix it would be appreciated.

Regards,

Mike

Windows for home | Previous Windows versions | Windows update

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Anonymous
2011-04-11T05:31:43+00:00

Right on.  I also did an in place upgrade (or what some others call a repair installation), and SP1 installed after the 1-2 hours it took to redo the installation.  Pain in the butt, but it worked.  I'm surprised no one from the Microsoft support team has posted this as a possible solution on these forums--I've only seen it mentioned by community members like NickMoul.

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Anonymous
2011-04-05T08:45:02+00:00

After trying everything, I performed an in place upgrade, using a DVD I had of my version of Windows 7. Don't forget to write down your activation code before you do it.

After inplace upgrade SP1 installed with no issues. I have no idea what was wrong, but W7 performs same as before.

MS needs to sort this out with a Fix-It link.

Only clue was that the inplace upgrade notified me that dot NET 4 was e corrupted and needed a reinstall which it downloaded and reinstalled. Hope that help someone.

Best of luck.

Support? What support?

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  1. Anonymous
    2011-02-28T10:36:12+00:00

    Suggest:-

    http://support.microsoft.com/kb/2255099

    How to Perform an In-Place Upgrade on Windows Vista, Windows 7, Windows Server 2008 & Windows Server 2008 R2

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  2. Anonymous
    2011-02-28T09:07:38+00:00

    I am also facing the same issue, Windows 7 SP1 failed with an unspecified error.

    someone please help !!!

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  3. Anonymous
    2011-02-28T08:42:07+00:00

    Same, here.

    Bought a new SSD drive, so was all very excited to do a fresh install of 7 with the minimum stuff until the dreaded SP1 failed to install, fast forward after re-installing Win7 Home 4 times with different options I still fail to install the SP1 despite having run the Hotfix and the sfc/scannow and every other suggestion I could find.

    Microsoft sort it out please ! We need you on this.

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