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Hi, I can't get Windows 7 Service Pack 1 to install. I'm running Ultimate. I''m installing via Windows Update. I've got internet access. I've tried multiple times, but I always get an E_FAIL 0x80004005. I looked in the CBS.log and find (around the error) this:
2011-02-23 17:49:23, Info CBS TrustedInstaller service starts successfully.
2011-02-23 17:49:23, Info CBS SQM: Initializing online with Windows opt-in: False
2011-02-23 17:49:23, Info CBS SQM: Cleaning up report files older than 10 days.
2011-02-23 17:49:23, Info CBS SQM: Requesting upload of all unsent reports.
2011-02-23 17:49:23, Info CBS SQM: Failed to start upload with file pattern: C:\Windows\servicing\sqm\*_std.sqm, flags: 0x2 [HRESULT = 0x80004005 - E_FAIL]
2011-02-23 17:49:23, Info CBS SQM: Failed to start standard sample upload. [HRESULT = 0x80004005 - E_FAIL]
2011-02-23 17:49:23, Info CBS SQM: Queued 0 file(s) for upload with pattern: C:\Windows\servicing\sqm\*_all.sqm, flags: 0x6
2011-02-23 17:49:23, Info CBS SQM: Warning: Failed to upload all unsent reports. [HRESULT = 0x80004005 - E_FAIL]
2011-02-23 17:49:23, Info CBS No startup processing required, TrustedInstaller service was not set as autostart, or else a reboot is still pending.
2011-02-23 17:49:23, Info CBS NonStart: Checking to ensure startup processing was not required.
2011-02-23 17:49:23, Info CSI 00000004 IAdvancedInstallerAwareStore_ResolvePendingTransactions (call 1) (flags = 00000004, progress = NULL, phase = 0, pdwDisposition = @0x55fb5c
2011-02-23 17:49:23, Info CSI 00000005 Creating NT transaction (seq 1), objectname [6]"(null)"
2011-02-23 17:49:23, Info CSI 00000006 Created NT transaction (seq 1) result 0x00000000, handle @0x1c4
2011-02-23 17:49:23, Info CSI 00000007@2011/2/23:16:49:23.537 CSI perf trace:
CSIPERF:TXCOMMIT;11544
Any ideas on how to fix it would be appreciated.
Regards,
Mike
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Right on. I also did an in place upgrade (or what some others call a repair installation), and SP1 installed after the 1-2 hours it took to redo the installation. Pain in the butt, but it worked. I'm surprised no one from the Microsoft support team has posted this as a possible solution on these forums--I've only seen it mentioned by community members like NickMoul.
After trying everything, I performed an in place upgrade, using a DVD I had of my version of Windows 7. Don't forget to write down your activation code before you do it.
After inplace upgrade SP1 installed with no issues. I have no idea what was wrong, but W7 performs same as before.
MS needs to sort this out with a Fix-It link.
Only clue was that the inplace upgrade notified me that dot NET 4 was e corrupted and needed a reinstall which it downloaded and reinstalled. Hope that help someone.
Best of luck.
Support? What support?
I have a ASUS laptop with was purchased in January this year. For the last 3 days (lost count of how many times) I have been trying to install SP1 for Windows 7 (I am running Windows 7 Home Premium 64-bit) . It keeps on failing with error 80004005 after about 20 minutes.
I have tried using Windows Update and the download file windows6.1-KB976932-X64.exe with the same result. I have tried in Safe Mode. I have disabled my virus software (Trend Micro). I have run the Windows Update troubleshooter. I have installed the System Update Readiness tool (hotfix). I have tried a clean startup. I have run a system file check. All to no avail. There are 406 GB free on the C partition. I rang Microsoft Technical Support who were going to ring me at 2.00pm yesterday however I received no phone call. From what I have read from other threads & posts the only way some people were able to fix it was with a fresh install of Windows 7 which is a very time consuming exercise when you have to re-install all your programs etc. As I have already wasted enough time I am not going to try anymore at the moment I think I will wait & see if Microsoft can come up with a solution as it seems to be that I am not the only one experiencing this problem.
i got sp1 to install on window7 professional x64. my laptop is a x32 operating system with window7 ultimate and just resently got the e_fail error code 0x80004005... I disabled my antivirus and shut down my firewall aswell disabled all un-nessary running programs including java and itunes which is not related to the operating system but is related to my processor usage. I still run into issue, is this caused by bad .dll line rewrite? i speak of the .ini files being rewriten to an update the system, might be something within the registry. Anyways i do not suggest anyone to mess with this files unless you know what you are doing, I have left mine alone since i am not a programmer.
Thanks I'll give it a try tonight.
