Windows 7 Home Premium Corrupted file PINTLGB.IMD

Anonymous
2011-09-24T18:07:40+00:00

Since a week I've encountered serious troubles with my Windows Explorer, it kept crashing and it was almost impossible to reach my documents. I ran sfc /scannow and the following came up:

 "Windows Resource Protection found corrupt files but was unable to fix some of them".

I had a look at cbs.logs and the files that could not be repaired are three files much the same as this;

CSI    00000232 [SR] Cannot repair member file [l:22{11}]"PINTLGB.IMD" of Microsoft-Windows-IME-Simplified-Chinese-Core, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch

After thorough searching (I did a clean boot without any result, so I think no third-party software was involved) I found no solution and decided to reinstall windows  today. Just after succesfully installing windows, I again did the sfc /scannow, the result was the same corrupted file as shown above. How is this possible? I do not know if this corrupted file is the cause of the crashing of my windows explorer and until now (after reinstalling windows) I'v not experienced any crash.

But I want to be sure that this corrupted file doesn't cause any more troubles, how can I solve this and why is it corrupted after a succesful install of windows 7?

Thank you very much in advance.

Sébastien

Windows for home | Previous Windows versions | Performance and system failures

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Anonymous
2012-04-05T10:59:08+00:00

Hi all!

I have an ASUS X53E and encountred excactly the same problems as you all. I solved it by uninstalling the ASUS Webstorage appliance through the control panel. It turns out that was what caused me the problems. Hope that (quick) solution works for you aswell!

Seems to have worked for me too.

I recall in the last few days just browsing and launching some of the asus software bundled and that coincided with this explorer problem rearing it's ugly head.

Thanks for your help!

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  1. Anonymous
    2012-08-22T19:49:24+00:00

    Hi all

    I have the same issue here. I tried uninstalling the ASUS web storage program, but to no avail. The corrupt files still show up when I run an sfc/scannow through the command prompt.

    I have only had minimal system stability issues (one blue screen of death, one explorer.exe program crash) albeit recently and quite close to each other.

    I will probably wait until Windows 8 is released and hope that the copy I get isn't corrupted like the copy of Windows 7 that came on my ASUS machine.

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  2. Anonymous
    2013-08-01T22:11:27+00:00

    I just found the following link, that may be helpful to some on this thread.  It explains how to replace the files that are corrupted, though admittedly it does not say where to get a good copy of the files.  Also note that I have not tested this yet:

    http://support.microsoft.com/kb/929833

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  3. Anonymous
    2014-01-20T01:49:59+00:00

    Hi all!

    I have an ASUS X53E and encountred excactly the same problems as you all. I solved it by uninstalling the ASUS Webstorage appliance through the control panel. It turns out that was what caused me the problems. Hope that (quick) solution works for you aswell!

    Seems to have worked for me too.

    I recall in the last few days just browsing and launching some of the asus software bundled and that coincided with this explorer problem rearing it's ugly head.

    Thanks for your help!

    Worked for me too after trying all the suggestions from this thread! Whew! What a relief really

    Just goes to show that it was indeed ASUS bundled software causing all these headache that I endured for almost a year. Gosh.

    I can't thank you enough AA2011!

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  4. Anonymous
    2014-01-21T11:25:49+00:00

    Hi,

    Thank you for keeping us informed. Glad that the issue is fixed now.

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