Windows 7 Home Premium Corrupted file PINTLGB.IMD

Anonymous
2011-09-24T18:07:40+00:00

Since a week I've encountered serious troubles with my Windows Explorer, it kept crashing and it was almost impossible to reach my documents. I ran sfc /scannow and the following came up:

 "Windows Resource Protection found corrupt files but was unable to fix some of them".

I had a look at cbs.logs and the files that could not be repaired are three files much the same as this;

CSI    00000232 [SR] Cannot repair member file [l:22{11}]"PINTLGB.IMD" of Microsoft-Windows-IME-Simplified-Chinese-Core, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch

After thorough searching (I did a clean boot without any result, so I think no third-party software was involved) I found no solution and decided to reinstall windows  today. Just after succesfully installing windows, I again did the sfc /scannow, the result was the same corrupted file as shown above. How is this possible? I do not know if this corrupted file is the cause of the crashing of my windows explorer and until now (after reinstalling windows) I'v not experienced any crash.

But I want to be sure that this corrupted file doesn't cause any more troubles, how can I solve this and why is it corrupted after a succesful install of windows 7?

Thank you very much in advance.

Sébastien

Windows for home | Previous Windows versions | Performance and system failures

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Anonymous
2012-04-05T10:59:08+00:00

Hi all!

I have an ASUS X53E and encountred excactly the same problems as you all. I solved it by uninstalling the ASUS Webstorage appliance through the control panel. It turns out that was what caused me the problems. Hope that (quick) solution works for you aswell!

Seems to have worked for me too.

I recall in the last few days just browsing and launching some of the asus software bundled and that coincided with this explorer problem rearing it's ugly head.

Thanks for your help!

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  1. Anonymous
    2011-09-27T22:47:06+00:00

    Same problem with windows explorer crashing all the time... and this result with SFC /scannow...

    The computer is brand new! I read somewhere on a forum that re-doing the system was bringin the same problem back... But not sure about this info...

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  2. Anonymous
    2011-09-28T06:15:07+00:00

    I have use this function i windows : perfmon /rel

    It appears that the crashing issue started soon after the removal of a pre-installed version of office 2010... could you check this on your system?

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  3. Anonymous
    2011-09-28T09:21:51+00:00

    Hi Zwapee,

    It is quite possible that the files were already corrupted when you had burnt the recovery disc.

    You cannot perform an in place upgrade using recovery disc. It can only be done using installation disc. You need to contact the manufacturer for further assistance.

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  4. Anonymous
    2011-09-28T09:23:22+00:00

    Hi Mijjim,

    Perform the following steps and check if that fixes the issue.

    Step1: Create a new user account.

    http://windows.microsoft.com/en-us/Windows7/Create-a-user-account

    Step2: If the issue does not persist in the new user account, try and fix the corrupted user account follow the link.

    Fix a Corrupted user profile

    **http://windows.microsoft.com/en-US/Windows7/Fix-a-corrupted-user-profile**

    Hope this helps.

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