Windows 7 Home Premium Corrupted file PINTLGB.IMD

Anonymous
2011-09-24T18:07:40+00:00

Since a week I've encountered serious troubles with my Windows Explorer, it kept crashing and it was almost impossible to reach my documents. I ran sfc /scannow and the following came up:

 "Windows Resource Protection found corrupt files but was unable to fix some of them".

I had a look at cbs.logs and the files that could not be repaired are three files much the same as this;

CSI    00000232 [SR] Cannot repair member file [l:22{11}]"PINTLGB.IMD" of Microsoft-Windows-IME-Simplified-Chinese-Core, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch

After thorough searching (I did a clean boot without any result, so I think no third-party software was involved) I found no solution and decided to reinstall windows  today. Just after succesfully installing windows, I again did the sfc /scannow, the result was the same corrupted file as shown above. How is this possible? I do not know if this corrupted file is the cause of the crashing of my windows explorer and until now (after reinstalling windows) I'v not experienced any crash.

But I want to be sure that this corrupted file doesn't cause any more troubles, how can I solve this and why is it corrupted after a succesful install of windows 7?

Thank you very much in advance.

Sébastien

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2012-04-05T10:59:08+00:00

Hi all!

I have an ASUS X53E and encountred excactly the same problems as you all. I solved it by uninstalling the ASUS Webstorage appliance through the control panel. It turns out that was what caused me the problems. Hope that (quick) solution works for you aswell!

Seems to have worked for me too.

I recall in the last few days just browsing and launching some of the asus software bundled and that coincided with this explorer problem rearing it's ugly head.

Thanks for your help!

Was this answer helpful?

6 people found this answer helpful.
0 comments

45 additional answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2012-01-02T09:54:17+00:00

    Thanks! Have managed to solve it by doing a clean install of Windows 7 and installing the Asus software separately..

    Was this answer helpful?

    0 comments
  2. Anonymous
    2012-01-01T13:09:51+00:00

    I had removed my game files (some Asus gaming software was included on my laptop), and that seemed to have caused the crashing. After placing the game files back, everything was sweet again!

    Was this answer helpful?

    0 comments
  3. Anonymous
    2011-12-31T19:16:38+00:00

    Hi,

    I was just wondering if you had gone ahead with the changes of the pintlgb.imd files and if it had solved the problem of windows explorer crashing?

    regrds,

    Adrian

    Was this answer helpful?

    0 comments
  4. Anonymous
    2011-11-13T01:25:35+00:00

    Hello,

    Due to the age of this issue, it would be best to create a new thread for this.

    Doing so will avoid any confusion between your issue and that of the original poster.

    Best regards,

    Matthew_Ha

    Was this answer helpful?

    0 comments