extremely slow reboot

Anonymous
2011-10-05T04:46:40+00:00

I use a dell laptop with windows xp and am having extremely slow reboots.

specs:

MS Windows XP Home SP3

Intel CPU T2060 @ 1.60 GHz

2.0GB RAM

ATI Mobility Radeon X1400

Dell Inspiron 9400

Using Windows task manager I click on shutdown then restart

Once it restarts the first thing I notice on the screen is

Dell

then Windows XP

then a full black screen

Welcome on a blue screen appears at 1 minute 45 seconds

It takes more than 3 minutes for the day of the week, time and date to appear in the right lower corner

It takes more than 5 minutes for the start button to become responsive to a click

It takes more then 7 minutes to open Mozilla Firefox

How do I troubleshoot and get a faster reboot?

Using msconfig  services, hide all microsoft services the only item are my lexmark printer and Microsoft Automated troubleshooting service

under the startup tab the only item to start with reboot is ctfmon

With most software off on reboot how come it is taking so long?  Also I use Mcafee antivirus plus and I had the Mcafee boxes unchecked with reboot.  That is no evident active antivirus system load with reboot

i have checked for malware using Malwarebytes full scan approximately 8 hours and no malware

I have checked for malware also using Kapersky free download and it too found no malware

I use Ccleaner, Privacy Mantra and Glary utilities regularly

Windows for home | Previous Windows versions | Performance and system failures

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  1. Anonymous
    2011-10-07T00:34:36+00:00

    for the updates found and not found I reported the findings on another thread in two different replies (unable to install windows updates error....)

    This is a condensed summary:

    I was only able to find these listings to confirm:  KB2570947, 2616676, 971029

    I was not able to find 2607712, 2559049, 2567680, 2544521, 2393802

    These are the 2011 entries:  January to September  (none in October the month for these fixes)

    all are KB

    2296199

    2440591

    2443105

    2443685

    2423089

    2436673

    2467659

    2419632

    2393802

    2478960

    2476687

    2485376

    2481385

    2478971

    2479628

    971029

    2481109

    2479943

    2524375

    2509553

    2511455

    2508272

    2508429

    2507618

    2412687

    2506212

    2485663

    2491683

    2503658

    2506223

    2616676

    2570947

    I was not able to find 2607712, 2559049, 2567680, 2544521, 2393802

    When I viewed the add remove programs for internet explorer for 2011 it had these updates:

    2416400

    2482017

    2497640

    2510531

    So I again was not able to find or confirm the above updates

    For the compatibility pack for the 2007 office system it had thse updates for 2011

    KB

    2540162

    2539530

    2553074

    2553074

    2553090

    2584063

    I attempted to install the updates again today and this is the result: 

    Review your Update History <br><br>You have not yet installed updates from this website or by turning on automatic updating on your computer. To select and install updates now, go to our Home page.<br><br><br>Review your Update History <br><br>If an update failed to install, click the Failed icon to learn how to solve the problem. <br><br> <br><br>Note: To remove an update, go to Add and Remove Programs in your Control Panel.
    Key:       = Succeeded       = Cancelled       = Failed Print Current <br>Print All
    Product<br> Update<br> Status<br> Date<br> Source<br> <br> --- --- --- --- ---
    Windows XP Update for Windows XP (KB2570791) Thursday, October 06, 2011 Microsoft Update <br> --- --- --- --- --- <br> Windows XP Update for Windows XP (KB2570791) Thursday, October 06, 2011 Microsoft Update <br> Windows XP Update for Windows XP (KB2570791) Thursday, October 06, 2011 Automatic Updates <br> Windows XP Update for Windows XP (KB2570791) Tuesday, October 04, 2011 Microsoft Update

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  2. Anonymous
    2011-10-07T00:40:45+00:00

    Reposting...

    See...

       • Cleaning a Compromised System

          http://technet.microsoft.com/en-us/library/cc700813.aspx

    Follow the instructions in this post of mine in another forum (to-the-letter &in order! ) to return your computer to a secure & functional state: http://aumha.net/viewtopic.php?f=62&t=44636

    If you need additional assistance with the clean install, please begin a new thread in this forum: http://answers.microsoft.com/en-us/windows/forum/windows_xp-system

    Note: The computer should not be connected to the internet or any local networks (i.e., other computers) in its current state. All of your personal data (e.g., online banking & credit-card passwords) should be considered at-risk, if not already compromised.

    Wish I'd had better news for you.  Good luck!

    [Whatta ya think now, Mike? <eg> ]

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  3. Anonymous
    2011-10-07T00:53:16+00:00

    Does the missing KB ............. update mean malware despite the multiple scans that are reporting no malware. 

    I am getting the impression from you that I am unlikely to get a confirmation???????

    One just has to go to the trouble of formating their hard disk and starting all over again?

    I would have done that already instead of consuming all this time if it were easy.  At one time I had a failed hard drive and dell sent to me a replacement with preinstalled windows xp and it took a long time to learn how to move things.  They had sent to me a container to place the old hard drive which was connected to the usb port and then I remember having to search for and move files.  I lost all of my programs.  So if I have to do this it seems both painful and time consuming.  That is why I wasand am looking for a confirmation with any of the maleware detectors

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  4. Anonymous
    2011-10-07T01:23:28+00:00

    Forget about KB2570791!

    If KB2607712, KB2559049, KB2567680, KB2544521 and/or KB2393802 are not listed in Add/Remove Programs, you're seeing the effects of a hijackware infection and possibly a rootkit and/or bootkit infection.

    And the ONLY way you're EVER going to fix it is by formatting the HDD & then doing a clean install of Windows. If you want me to tell you how to do that AGAIN, just ask. Otherwise, see my most recent replies to ALL of your many, many threads.

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  5. Anonymous
    2011-10-07T01:31:52+00:00

    I did not understand why you had me look for these other KB numbers in add remove programs.  Windows update indicated that there was a problem with one update.  Does missing the other KB numbers mean that there were problems with other updates that were not reported by windows update?  When viewing windows update there are lots of other updates which are optional that I did not attempt to download or install.  Were all the numbers that you listed for important updates that were once downloaded and installled and then disappeared???

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