extremely slow reboot

Anonymous
2011-10-05T04:46:40+00:00

I use a dell laptop with windows xp and am having extremely slow reboots.

specs:

MS Windows XP Home SP3

Intel CPU T2060 @ 1.60 GHz

2.0GB RAM

ATI Mobility Radeon X1400

Dell Inspiron 9400

Using Windows task manager I click on shutdown then restart

Once it restarts the first thing I notice on the screen is

Dell

then Windows XP

then a full black screen

Welcome on a blue screen appears at 1 minute 45 seconds

It takes more than 3 minutes for the day of the week, time and date to appear in the right lower corner

It takes more than 5 minutes for the start button to become responsive to a click

It takes more then 7 minutes to open Mozilla Firefox

How do I troubleshoot and get a faster reboot?

Using msconfig  services, hide all microsoft services the only item are my lexmark printer and Microsoft Automated troubleshooting service

under the startup tab the only item to start with reboot is ctfmon

With most software off on reboot how come it is taking so long?  Also I use Mcafee antivirus plus and I had the Mcafee boxes unchecked with reboot.  That is no evident active antivirus system load with reboot

i have checked for malware using Malwarebytes full scan approximately 8 hours and no malware

I have checked for malware also using Kapersky free download and it too found no malware

I use Ccleaner, Privacy Mantra and Glary utilities regularly

Windows for home | Previous Windows versions | Performance and system failures

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  1. Anonymous
    2011-10-05T20:24:06+00:00

    Stay away from downloads.com . Always go to the actual website. For instance:

    http://www.soluto.com/Download

    http://www.malwarebytes.org/products/malwarebytes_free

    http://www.superantispyware.com/

    After you download the installation file, scan it. Feel free to use these online multi-scanner sites for peace of mind:

    http://www.virustotal.com/

    http://virusscan.jotti.org/en

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  2. Anonymous
    2011-10-05T22:02:32+00:00

    I downloaded and installed soluto from the company web site.

    The post that it had was the boot done 8:25

    I used a stop watch and had this experience:

    windows is shutting down with a blue scren

    black screen

    dell on screen

    windows xp with scrolling blue boxes

    1:49 black screen

    2:41 blue windows is starting up

    2:55 welcome with a blue screen

    4:20 scratchy/choppy windows sound

    4:51 bottom bar appears but no start box and no time or weekday or date in the right corner

    6:23 mouse switches from arrow to timer when hovered over start button or bottom bar

    8:35 mouse switches to arrow with timer

    8:58 mouse becomes arrow only

    9:07 mouse becomes arrow with timer

    9:14 mouse become arrow only

    this mouse changes back and forth from arrow only to arrow and timer or timer only

    10:53 yellow shield appears in the right corner with updates are ready for your computer click here to download this update

    17 I had clicked on soluto and it waited and it took 17 min for it to open with loading and when it opened it had new applications discovered idntifying using pc genome.  this may take a couple of minutes

    I have not yet read how to use soluto

    on the display it has three column headings:  safely remove in green, possibly remove in red and disabled in blue

    under safely remove in green are:

    Adobe PDF readers

    CBrowserHelper Object Object

    Diagnose Connection Problems

    Microsoft MapPoint Map Control 13.D Map Co

    Video X MS WMV Moniker Class

    Windows Messenger

    Under possibly remove in red:

    ActiveMovieControlObject

    Adobe Pdf Link Helper

    behavior Object

    Deployment Toolkit

    DiagnosticsActiveXwebControl

    DownloadUpdController  class

    InformationCardSigninHelperClass

    isInstalledClass

    iTunesDetector Class

    McAfeeSiteAdvisor

    McFreeScan Class

    MetaStreamCtl Class

    Microsoft Data Collection Control

    PcPitstopUtility

    PeerDrawClass

    Perf Class

    QuickTimeCheck Class

    RealPlayer Control

    Research

    SentinelVE3D Class

    SigChecker Class

    WindowsLive Safety Center Base Module

    under disabled in blue:

    DriveLetter Access

    JQSIEStartDetectorImpl Class

    Microsoft Terminal Services Client Control

    RealPlayer Download and Record Plugin for Internet

    How do I troubleshoot and fix?

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  3. Anonymous
    2011-10-05T23:03:39+00:00

    The boot time with saluto changed from 8:25 to 7:14 after moving all of those listed in green above to disabled and moving some in the possibly remove in red to disabled.

    I changed items listed for the boot tod decrease time.

    It was 7:14 and I moved from boot to pause McAfee Antivirus Plus which was listed as 76 sec

    I moved Indexing service from boot to pause as 18 sec

    and I moved mfevtps.exe from boot to pause as 8 sec which is part of McAfee

    This indicated that my boot time would be reduced to 5:33

    There were 35 items for the boot and most are windows related.

    The only other items that are 20 seconds or more are:

    system 88 sec

    svhost fet svcs 53 sec

    win explorer 37 sec

    soluto 24 sec

    ms csrp 23 sec

    win update 21 sec

    win NT logon 20 sec

    with the use of this saluto program it adds 24 sec to the boot

    So I have go the boot down to 5:33 per the changes.  I now will reboot and see how long it takes.

    5:33 still seems like a long time for a boot.

    It took me over 11 minutes where I could open Mozilla Firefox with the 7:14 boot

    What next?

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  4. Anonymous
    2011-10-05T23:13:02+00:00

    On my computer I have only one antivirus program.  It is McAfee antivirus plus.  I have not renewed the subscription and it currently runs with old updates...

    You what?!?!

    How long ago did your subscription expire?

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