extremely slow reboot

Anonymous
2011-10-05T04:46:40+00:00

I use a dell laptop with windows xp and am having extremely slow reboots.

specs:

MS Windows XP Home SP3

Intel CPU T2060 @ 1.60 GHz

2.0GB RAM

ATI Mobility Radeon X1400

Dell Inspiron 9400

Using Windows task manager I click on shutdown then restart

Once it restarts the first thing I notice on the screen is

Dell

then Windows XP

then a full black screen

Welcome on a blue screen appears at 1 minute 45 seconds

It takes more than 3 minutes for the day of the week, time and date to appear in the right lower corner

It takes more than 5 minutes for the start button to become responsive to a click

It takes more then 7 minutes to open Mozilla Firefox

How do I troubleshoot and get a faster reboot?

Using msconfig  services, hide all microsoft services the only item are my lexmark printer and Microsoft Automated troubleshooting service

under the startup tab the only item to start with reboot is ctfmon

With most software off on reboot how come it is taking so long?  Also I use Mcafee antivirus plus and I had the Mcafee boxes unchecked with reboot.  That is no evident active antivirus system load with reboot

i have checked for malware using Malwarebytes full scan approximately 8 hours and no malware

I have checked for malware also using Kapersky free download and it too found no malware

I use Ccleaner, Privacy Mantra and Glary utilities regularly

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2017-10-09T01:45:46+00:00

    same question

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  2. Anonymous
    2017-10-09T01:42:34+00:00

    how do i reinstall windows xp home edition to the orginal dell laptop fro which it was pursed and i do still have the product "key" numbers but not the disk

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  3. Anonymous
    2011-10-12T17:38:01+00:00

    Reposting...

    You have been seeing the effects of an ongoing hijackware infection, most likely compounded by a W32/Alureon-variant rootkit infection (or worse).  See...

       • Cleaning a Compromised System

          http://technet.microsoft.com/en-us/library/cc700813.aspx

    Follow the instructions in this post of mine in another forum (to-the-letter &in order! ) to return your computer to a secure & functional state: http://aumha.net/viewtopic.php?f=62&t=44636

    If you need additional assistance with the clean install, please begin a new thread in this forum: http://answers.microsoft.com/en-us/windows/forum/windows_xp-system

    Note: The computer should not be connected to the internet or any local networks (i.e., other computers) in its current state. All of your personal data (e.g., online banking & credit-card passwords) should be considered at-risk, if not already compromised.

    Source: http://answers.microsoft.com/en-us/windows/forum/windows_xp-sound/suboptimal-sound-volume-too-low/108f4415-1fa7-4a6a-9ffc-ddf020b87b72

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  4. Anonymous
    2011-10-07T18:40:28+00:00

    Over the past week I have ran numerous malware scans on my computer and most of these were downloaded without a reboot and some would only work with internet explorer.  I have removed some already with add remove programs such as Panda and Pc Pitstop PcMatic and McAfee Security Scan Plus.  Currently a Norton scan is running which required internet explorer.  The others required active X to run their scans.

    Is there anything that needs to be done about the prior active x permissions or installations?

    I don't mind uninstalling numerous programs using add remove programs as many can be downloaded again after the installation of Microsoft Security Essentials if needed.

    When I view add remove programs these are the ones that have anything to do with cleaning cache or cookies, finding malware or threats that remain:

    Ccleaner

    Glary Utilities

    Hijackthis 2.0.2

    Malwarebytes 1.41.2.1300

    McAfee Antivirus Plus

    Privacy Mantra 3.0

    SuperAntispyware

    Also I had installed Revo Uninstaller 1.92.  It has never been used and I would have learn how to use it if needed.

    If there may be residue of other maleware scanners they would likely have folders?  I have installed on my computer everything search and can enter info in it to see if any files/folders etc are there.

    Would it be a waste of time or would anything be accomplished by deleting security updates for windows XP and then having windows update reinstall them?  That is are they all independent or the installation of one may reinfluence how the next gets installed?

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  5. Anonymous
    2011-10-07T17:14:00+00:00

    This weekend I will uninstall McAfee Antivirus Plus and will install Microsoft Security Essentials.

    Good luck with that!

    Related references will include:

    Check list for installing Microsoft Security Essentials=> See the part about running the McAfee Consumer Products Removal Tool [1] before attempting to install Microsoft Security Essentials!

    http://answers.microsoft.com/thread/bf757e6a-e320-4a67-92bc-767e6acb26c4

    Can I install Microsoft Security Essentials [or any other anti-virus/anti-spyware application] to clean up my already-infected computer?http://answers.microsoft.com/thread/87058857-d181-4019-a723-efd9a49d9275

    ==========================================

    [1] http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

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