Windows 7 Service Pack 1 x64 Installation Failure error code 0x80073701

Anonymous
2011-02-24T08:39:39+00:00

Hi, I have tried to install SP1 on Window 7 Home Premium x64 several times today and all end up with failure with the same error code. (error code 0x80073701 - the reference can not be found). I have tried troubleshooting windows update, system update readiness tools, disabling security software, and even installing in safe mode, and all end up with failure. I use offline installer (windows6.1-KB976932-X64.exe) because using windows update, the download can't even start (at first, it starts, then stuck at 22%, and then it shows the same error code).

Hope you can help...

Additional information:

Firewall: Windows Firewall

Antivirus: Microsoft Security Essential 2.0

Additional security softwares: Malwarebytes Anti-Malware 1.50 with real-time protection (has been disabled, but still fail), Panda USB Vaccine (I think this has no connection at all with this problem)

Additional resident programs: SmartDefrag 1.5, Advanced SystemCare 3.7.3, Daemon Tools Lite

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer accepted by question author
Anonymous
2011-03-03T18:59:19+00:00

Ferdian and Ron,

Can you try the following:

  1. Uninstall all updates for Windows. Go to Control Panel, then Uninstall a Program, then click on View installed updateson the left. One by one, find everything under the "Microsoft Windows" category that's listed as an "Update" or "Security Update", right-click on it and Uninstall (if available). You may need to reboot.
  2. Run the following from an administrator cmd prompt: dism /online /remove-package /packagename:Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514
  3. Try to install SP1 again.

Let me know if this resolves your problem. Thank you both so much for your cooperation in this matter!

Mark [MSFT]

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  1. Anonymous
    2011-03-01T23:14:37+00:00

    Deployment Image Servicing and Management tool

    Version: 6.1.7600.16385

    Image Version: 6.1.7600.16385

    Packages listing:

    Package Identity : Microsoft-Windows-Client-LanguagePack-Package~31bf3856ad364e35~amd64~en-US~6.1.7600.16385

    State : Installed

    Release Type : Language Pack

    Install Time : 7/14/2009 5:01 AM

    Package Identity : Microsoft-Windows-Client-LanguagePack-Package~31bf3856ad364e35~amd64~es-ES~6.1.7600.16385

    State : Installed

    Release Type : Language Pack

    Install Time : 11/12/2009 3:57 AM

    Package Identity : Microsoft-Windows-Client-LanguagePack-Package~31bf3856ad364e35~amd64~fr-FR~6.1.7600.16385

    State : Installed

    Release Type : Language Pack

    Install Time : 11/12/2009 3:57 AM

    Package Identity : Microsoft-Windows-Client-LanguagePack-Package~31bf3856ad364e35~amd64~pt-BR~6.1.7600.16385

    State : Installed

    Release Type : Language Pack

    Install Time : 11/12/2009 3:57 AM

    Package Identity : Microsoft-Windows-Client-LanguagePack-Package~31bf3856ad364e35~amd64~pt-PT~6.1.7600.16385

    State : Installed

    Release Type : Language Pack

    Install Time : 11/12/2009 3:57 AM

    Package Identity : Microsoft-Windows-Client-LanguagePack-Package~31bf3856ad364e35~amd64~th-TH~6.1.7600.16385

    State : Installed

    Release Type : Language Pack

    Install Time : 11/12/2009 3:57 AM

    Package Identity : Microsoft-Windows-Client-LanguagePack-Package~31bf3856ad364e35~amd64~tr-TR~6.1.7600.16385

    State : Installed

    Release Type : Language Pack

    Install Time : 11/12/2009 3:57 AM

    Package Identity : Microsoft-Windows-Client-LanguagePack-Package~31bf3856ad364e35~amd64~zh-TW~6.1.7600.16385

    State : Installed

    Release Type : Language Pack

    Install Time : 2/5/2011 9:55 PM

    Package Identity : Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7600.16385

    State : Installed

    Release Type : Foundation

    Install Time : 7/14/2009 5:01 AM

    Package Identity : Microsoft-Windows-LocalPack-AU-Package~31bf3856ad364e35~amd64~~6.1.7600.16385

    State : Installed

    Release Type : Local Pack

    Install Time : 7/29/2009 5:08 AM

    Package Identity : Microsoft-Windows-LocalPack-CA-Package~31bf3856ad364e35~amd64~~6.1.7600.16385

    State : Installed

    Release Type : Local Pack

    Install Time : 7/29/2009 5:08 AM

    Package Identity : Microsoft-Windows-LocalPack-GB-Package~31bf3856ad364e35~amd64~~6.1.7600.16385

    State : Installed

    Release Type : Local Pack

    Install Time : 7/29/2009 5:08 AM

    Package Identity : Microsoft-Windows-LocalPack-US-Package~31bf3856ad364e35~amd64~~6.1.7600.16385

    State : Installed

    Release Type : Local Pack

    Install Time : 7/29/2009 5:08 AM

    Package Identity : Microsoft-Windows-LocalPack-ZA-Package~31bf3856ad364e35~amd64~~6.1.7600.16385

    State : Installed

    Release Type : Local Pack

    Install Time : 7/29/2009 5:08 AM

    Package Identity : Microsoft-Windows-Security-WindowsActivationTechnologies-Package~31bf3856ad364e35~amd64~~7.1.7600.16395

    State : Installed

    Release Type : Update

    Install Time : 2/5/2011 12:07 AM

    Package Identity : Package_for_KB2032276~31bf3856ad364e35~amd64~~6.1.1.0

    State : Installed

    Release Type : Security Update

    Install Time : 2/5/2011 12:07 AM

    Package Identity : Package_for_KB2079403~31bf3856ad364e35~amd64~~6.1.1.0

    State : Installed

    Release Type : Security Update

    Install Time : 2/5/2011 12:07 AM

    Package Identity : Package_for_KB2120976~31bf3856ad364e35~amd64~~6.1.1.0

    State : Installed

    Release Type : Hotfix

    Install Time : 2/5/2011 12:43 AM

    Package Identity : Package_for_KB2207566~31bf3856ad364e35~amd64~~6.1.1.0

    State : Installed

    Release Type : Security Update

    Install Time : 2/5/2011 12:07 AM

    Package Identity : Package_for_KB2249857~31bf3856ad364e35~amd64~~6.1.1.0

    State : Installed

    Release Type : Update

    Install Time : 2/5/2011 12:07 AM

    Package Identity : Package_for_KB2281679~31bf3856ad364e35~amd64~~6.1.1.0

    State : Installed

    Release Type : Security Update

    Install Time : 2/5/2011 12:07 AM

    Package Identity : Package_for_KB2284742~31bf3856ad364e35~amd64~~6.1.1.0

    State : Installed

    Release Type : Update

    Install Time : 2/5/2011 12:07 AM

    Package Identity : Package_for_KB2286198~31bf3856ad364e35~amd64~~6.1.1.1

    State : Installed

    Release Type : Security Update

    Install Time : 2/5/2011 12:07 AM

    Package Identity : Package_for_KB2296011~31bf3856ad364e35~amd64~~6.1.1.0

    State : Installed

    Release Type : Security Update

    Install Time : 2/5/2011 12:07 AM

    Package Identity : Package_for_KB2296199~31bf3856ad364e35~amd64~~6.1.1.1

    State : Installed

    Release Type : Security Update

    Install Time : 2/5/2011 12:07 AM

    Package Identity : Package_for_KB2305420~31bf3856ad364e35~amd64~~6.1.1.3

    State : Installed

    Release Type : Security Update

    Install Time : 2/5/2011 12:07 AM

    Package Identity : Package_for_KB2345886~31bf3856ad364e35~amd64~~6.1.1.2

    State : Installed

    Release Type : Update

    Install Time : 2/5/2011 12:07 AM

    Package Identity : Package_for_KB2347290~31bf3856ad364e35~amd64~~6.1.1.1

    State : Installed

    Release Type : Security Update

    Install Time : 2/5/2011 12:07 AM

    Package Identity : Package_for_KB2378111~31bf3856ad364e35~amd64~~6.1.1.1

    State : Installed

    Release Type : Security Update

    Install Time : 2/5/2011 12:07 AM

    Package Identity : Package_for_KB2385678~31bf3856ad364e35~amd64~~6.1.1.0

    State : Installed

    Release Type : Security Update

    Install Time : 2/5/2011 12:07 AM

    Package Identity : Package_for_KB2387149~31bf3856ad364e35~amd64~~6.1.1.1

    State : Installed

    Release Type : Security Update

    Install Time : 2/5/2011 12:07 AM

    Package Identity : Package_for_KB2387530~31bf3856ad364e35~amd64~~6.1.1.1

    State : Installed

    Release Type : Hotfix

    Install Time : 2/23/2011 4:26 PM

    Package Identity : Package_for_KB2388210~31bf3856ad364e35~amd64~~6.1.1.1

    State : Installed

    Release Type : Update

    Install Time : 2/5/2011 12:07 AM

    Package Identity : Package_for_KB2393802~31bf3856ad364e35~amd64~~6.1.1.1

    State : Installed

    Release Type : Security Update

    Install Time : 2/8/2011 6:43 PM

    Package Identity : Package_for_KB2416400~31bf3856ad364e35~amd64~~6.1.1.2

    State : Installed

    Release Type : Security Update

    Install Time : 2/5/2011 12:07 AM

    Package Identity : Package_for_KB2416471~31bf3856ad364e35~amd64~~6.1.1.0

    State : Installed

    Release Type : Security Update

    Install Time : 2/5/2011 12:07 AM

    Package Identity : Package_for_KB2419640~31bf3856ad364e35~amd64~~6.1.1.1

    State : Installed

    Release Type : Security Update

    Install Time : 2/5/2011 12:07 AM

    Package Identity : Package_for_KB2423089~31bf3856ad364e35~amd64~~6.1.1.0

    State : Installed

    Release Type : Security Update

    Install Time : 2/5/2011 12:07 AM

    Package Identity : Package_for_KB2425227~31bf3856ad364e35~amd64~~6.1.1.1

    State : Installed

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    Install Time : 2/8/2011 6:43 PM

    Package Identity : Package_for_KB2436673~31bf3856ad364e35~amd64~~6.1.1.0

    State : Installed

    Release Type : Security Update

    Install Time : 2/5/2011 12:07 AM

    Package Identity : Package_for_KB2442962~31bf3856ad364e35~amd64~~6.1.1.0

    State : Installed

    Release Type : Security Update

    Install Time : 2/5/2011 12:07 AM

    Package Identity : Package_for_KB2443685~31bf3856ad364e35~amd64~~6.1.1.0

    State : Installed

    Release Type : Update

    Install Time : 2/5/2011 1:17 AM

    Package Identity : Package_for_KB2447568~31bf3856ad364e35~amd64~~6.1.1.0

    State : Installed

    Release Type : Update

    Install Time : 2/5/2011 12:07 AM

    Package Identity : Package_for_KB2454826~31bf3856ad364e35~amd64~~6.1.2.0

    State : Installed

    Release Type : Update

    Install Time : 2/8/2011 6:43 PM

    Package Identity : Package_for_KB2467023~31bf3856ad364e35~amd64~~6.1.1.1

    State : Installed

    Release Type : Update

    Install Time : 2/8/2011 6:43 PM

    Package Identity : Package_for_KB2467659~31bf3856ad364e35~amd64~~6.1.1.0

    State : Installed

    Release Type : Update

    Install Time : 2/5/2011 12:07 AM

    Package Identity : Package_for_KB2475792~31bf3856ad364e35~amd64~~6.1.1.3

    State : Installed

    Release Type : Security Update

    Install Time : 2/8/2011 6:43 PM

    Package Identity : Package_for_KB2479628~31bf3856ad364e35~amd64~~6.1.1.4

    State : Installed

    Release Type : Security Update

    Install Time : 2/8/2011 6:43 PM

    Package Identity : Package_for_KB2482017~31bf3856ad364e35~amd64~~6.1.1.1

    State : Installed

    Release Type : Security Update

    Install Time : 2/8/2011 6:43 PM

    Package Identity : Package_for_KB2484033~31bf3856ad364e35~amd64~~6.1.1.0

    State : Installed

    Release Type : Update

    Install Time : 2/23/2011 4:26 PM

    Package Identity : Package_for_KB2485376~31bf3856ad364e35~amd64~~6.1.1.2

    State : Installed

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    Install Time : 2/8/2011 6:43 PM

    Package Identity : Package_for_KB2487426~31bf3856ad364e35~amd64~~6.1.1.0

    State : Installed

    Release Type : Update

    Install Time : 2/8/2011 6:43 PM

    Package Identity : Package_for_KB2488113~31bf3856ad364e35~amd64~~6.1.1.0

    State : Installed

    Release Type : Update

    Install Time : 2/26/2011 12:10 AM

    Package Identity : Package_for_KB958488~31bf3856ad364e35~amd64~~6.2.7600.16513

    State : Installed

    Release Type : Update

    Install Time : 2/5/2011 12:07 AM

    Package Identity : Package_for_KB972270~31bf3856ad364e35~amd64~~6.1.1.0

    State : Installed

    Release Type : Security Update

    Install Time : 2/5/2011 12:07 AM

    Package Identity : Package_for_KB974332~31bf3856ad364e35~amd64~~6.1.1.1

    State : Installed

    Release Type : Update

    Install Time : 2/5/2011 12:07 AM

    Package Identity : Package_for_KB974431~31bf3856ad364e35~amd64~~6.1.1.5

    State : Installed

    Release Type : Update

    Install Time : 2/5/2011 12:07 AM

    Package Identity : Package_for_KB974571~31bf3856ad364e35~amd64~~6.1.1.1

    State : Installed

    Release Type : Security Update

    Install Time : 2/5/2011 12:07 AM

    Package Identity : Package_for_KB975467~31bf3856ad364e35~amd64~~6.1.1.0

    State : Installed

    Release Type : Hotfix

    Install Time : 2/5/2011 12:07 AM

    Package Identity : Package_for_KB975496~31bf3856ad364e35~amd64~~6.1.2.0

    State : Installed

    Release Type : Update

    Install Time : 2/5/2011 12:07 AM

    Package Identity : Package_for_KB975560~31bf3856ad364e35~amd64~~6.1.1.0

    State : Installed

    Release Type : Security Update

    Install Time : 2/5/2011 12:07 AM

    Package Identity : Package_for_KB976422~31bf3856ad364e35~amd64~~6.1.1.0

    State : Installed

    Release Type : Hotfix

    Install Time : 2/5/2011 12:07 AM

    Package Identity : Package_for_KB976662~31bf3856ad364e35~amd64~~6.1.1.0

    State : Installed

    Release Type : Update

    Install Time : 2/5/2011 12:07 AM

    Package Identity : Package_for_KB976902~31bf3856ad364e35~amd64~~6.1.1.17514

    State : Installed

    Release Type : Update

    Install Time : 2/5/2011 12:07 AM

    Package Identity : Package_for_KB977074~31bf3856ad364e35~amd64~~6.1.1.1

    State : Installed

    Release Type : Update

    Install Time : 2/5/2011 12:07 AM

    Package Identity : Package_for_KB978542~31bf3856ad364e35~amd64~~6.1.1.1

    State : Installed

    Release Type : Security Update

    Install Time : 2/5/2011 12:07 AM

    Package Identity : Package_for_KB978601~31bf3856ad364e35~amd64~~6.1.1.1

    State : Installed

    Release Type : Security Update

    Install Time : 2/4/2011 8:56 PM

    Package Identity : Package_for_KB978637~31bf3856ad364e35~amd64~~6.1.1.1

    State : Installed

    Release Type : Update

    Install Time : 2/5/2011 12:07 AM

    Package Identity : Package_for_KB978886~31bf3856ad364e35~amd64~~6.1.1.0

    State : Installed

    Release Type : Security Update

    Install Time : 2/5/2011 12:07 AM

    Package Identity : Package_for_KB979099~31bf3856ad364e35~amd64~~6.1.1.0

    State : Installed

    Release Type : Update

    Install Time : 2/5/2011 12:07 AM

    Package Identity : Package_for_KB979309~31bf3856ad364e35~amd64~~6.1.1.0

    State : Installed

    Release Type : Security Update

    Install Time : 2/4/2011 8:42 PM

    Package Identity : Package_for_KB979482~31bf3856ad364e35~amd64~~6.1.1.1

    State : Installed

    Release Type : Security Update

    Install Time : 2/5/2011 12:07 AM

    Package Identity : Package_for_KB979538~31bf3856ad364e35~amd64~~6.1.1.0

    State : Installed

    Release Type : Hotfix

    Install Time : 2/5/2011 12:07 AM

    Package Identity : Package_for_KB979687~31bf3856ad364e35~amd64~~6.1.1.2

    State : Installed

    Release Type : Security Update

    Install Time : 2/5/2011 12:07 AM

    Package Identity : Package_for_KB979688~31bf3856ad364e35~amd64~~6.1.1.3

    State : Installed

    Release Type : Security Update

    Install Time : 2/5/2011 12:07 AM

    Package Identity : Package_for_KB979900~31bf3856ad364e35~amd64~~6.1.1.0

    State : Installed

    Release Type : Update

    Install Time : 2/5/2011 12:07 AM

    Package Identity : Package_for_KB979916~31bf3856ad364e35~amd64~~6.1.1.0

    State : Installed

    Release Type : Security Update

    Install Time : 2/5/2011 12:07 AM

    Package Identity : Package_for_KB980195~31bf3856ad364e35~amd64~~6.1.1.3

    State : Installed

    Release Type : Security Update

    Install Time : 2/5/2011 12:07 AM

    Package Identity : Package_for_KB980232~31bf3856ad364e35~amd64~~6.1.1.0

    State : Installed

    Release Type : Security Update

    Install Time : 2/5/2011 12:07 AM

    Package Identity : Package_for_KB980408~31bf3856ad364e35~amd64~~6.1.1.0

    State : Installed

    Release Type : Update

    Install Time : 2/5/2011 12:07 AM

    Package Identity : Package_for_KB980846~31bf3856ad364e35~amd64~~6.1.1.0

    State : Installed

    Release Type : Update

    Install Time : 2/5/2011 12:07 AM

    Package Identity : Package_for_KB981332~31bf3856ad364e35~amd64~~6.1.1.0

    State : Installed

    Release Type : Security Update

    Install Time : 2/5/2011 12:07 AM

    Package Identity : Package_for_KB981852~31bf3856ad364e35~amd64~~6.1.1.1

    State : Installed

    Release Type : Security Update

    Install Time : 2/5/2011 12:07 AM

    Package Identity : Package_for_KB981889~31bf3856ad364e35~amd64~~6.1.1.0

    State : Installed

    Release Type : Hotfix

    Install Time : 2/4/2011 9:40 PM

    Package Identity : Package_for_KB981981~31bf3856ad364e35~amd64~~6.1.1.0

    State : Installed

    Release Type : Update

    Install Time : 2/5/2011 12:07 AM

    Package Identity : Package_for_KB982110~31bf3856ad364e35~amd64~~6.1.1.0

    State : Installed

    Release Type : Update

    Install Time : 2/5/2011 12:07 AM

    Package Identity : Package_for_KB982132~31bf3856ad364e35~amd64~~6.1.1.3

    State : Installed

    Release Type : Security Update

    Install Time : 2/5/2011 12:07 AM

    Package Identity : Package_for_KB982214~31bf3856ad364e35~amd64~~6.1.1.3

    State : Installed

    Release Type : Security Update

    Install Time : 2/5/2011 12:07 AM

    Package Identity : Package_for_KB982665~31bf3856ad364e35~amd64~~6.1.1.2

    State : Installed

    Release Type : Security Update

    Install Time : 2/5/2011 12:07 AM

    Package Identity : Package_for_KB982799~31bf3856ad364e35~amd64~~6.1.1.0

    State : Installed

    Release Type : Security Update

    Install Time : 2/5/2011 12:07 AM

    Package Identity : Package_for_KB983590~31bf3856ad364e35~amd64~~6.1.1.0

    State : Installed

    Release Type : Security Update

    Install Time : 2/5/2011 12:07 AM

    The operation completed successfully.

    Thanks, Ron

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  2. Anonymous
    2011-03-01T23:01:10+00:00

    Hi Mark,

    Here is the file packages.txt:

    Deployment Image Servicing and Management tool

    Version: 6.1.7600.16385

    Image Version: 6.1.7600.16385

    Packages listing:

    Package Identity : Microsoft-Windows-Client-LanguagePack-Package~31bf3856ad364e35~amd64~en-US~6.1.7600.16385

    State : Installed

    Release Type : Language Pack

    Install Time : 7/14/2009 5:01 AM

    Package Identity : Microsoft-Windows-Client-LanguagePack-Package~31bf3856ad364e35~amd64~es-ES~6.1.7600.16385

    State : Installed

    Release Type : Language Pack

    Install Time : 11/12/2009 3:57 AM

    Package Identity : Microsoft-Windows-Client-LanguagePack-Package~31bf3856ad364e35~amd64~fr-FR~6.1.7600.16385

    State : Installed

    Release Type : Language Pack

    Install Time : 11/12/2009 3:57 AM

    Package Identity : Microsoft-Windows-Client-LanguagePack-Package~31bf3856ad364e35~amd64~pt-BR~6.1.7600.16385

    State : Installed

    Release Type : Language Pack

    Install Time : 11/12/2009 3:57 AM

    Package Identity : Microsoft-Windows-Client-LanguagePack-Package~31bf3856ad364e35~amd64~pt-PT~6.1.7600.16385

    State : Installed

    Release Type : Language Pack

    Install Time : 11/12/2009 3:57 AM

    Package Identity : Microsoft-Windows-Client-LanguagePack-Package~31bf3856ad364e35~amd64~th-TH~6.1.7600.16385

    State : Installed

    Release Type : Language Pack

    Install Time : 11/12/2009 3:57 AM

    Package Identity : Microsoft-Windows-Client-LanguagePack-Package~31bf3856ad364e35~amd64~tr-TR~6.1.7600.16385

    State : Installed

    Release Type : Language Pack

    Install Time : 11/12/2009 3:57 AM

    Package Identity : Microsoft-Windows-Client-LanguagePack-Package~31bf3856ad364e35~amd64~zh-TW~6.1.7600.16385

    State : Installed

    Release Type : Language Pack

    Install Time : 2/5/2011 9:55 PM

    Package Identity : Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7600.16385

    State : Installed

    Release Type : Foundation

    Install Time : 7/14/2009 5:01 AM

    Package Identity : Microsoft-Windows-LocalPack-AU-Package~31bf3856ad364e35~amd64~~6.1.7600.16385

    State : Installed

    Release Type : Local Pack

    Install Time : 7/29/2009 5:08 AM

    Package Identity : Microsoft-Windows-LocalPack-CA-Package~31bf3856ad364e35~amd64~~6.1.7600.16385

    State : Installed

    Release Type : Local Pack

    Install Time : 7/29/2009 5:08 AM

    Package Identity : Microsoft-Windows-LocalPack-GB-Package~31bf3856ad364e35~amd64~~6.1.7600.16385

    State : Installed

    Release Type : Local Pack

    Install Time : 7/29/2009 5:08 AM

    Package Identity : Microsoft-Windows-LocalPack-US-Package~31bf3856ad364e35~amd64~~6.1.7600.16385

    State : Installed

    Release Type : Local Pack

    Install Time : 7/29/2009 5:08 AM

    Package Identity : Microsoft-Windows-LocalPack-ZA-Package~31bf3856ad364e35~amd64~~6.1.7600.16385

    State : Installed

    Release Type : Local Pack

    Install Time : 7/29/2009 5:08 AM

    Package Identity : Microsoft-Windows-Security-WindowsActivationTechnologies-Package~31bf3856ad364e35~amd64~~7.1.7600.16395

    State : Installed

    Release Type : Update

    Install Time : 2/5/2011 12:07 AM

    Package Identity : Package_for_KB2032276~31bf3856ad364e35~amd64~~6.1.1.0

    State : Installed

    Release Type : Security Update

    Install Time : 2/5/2011 12:07 AM

    Package Identity : Package_for_KB2079403~31bf3856ad364e35~amd64~~6.1.1.0

    State : Installed

    Release Type : Security Update

    Install Time : 2/5/2011 12:07 AM

    Package Identity : Package_for_KB2120976~31bf3856ad364e35~amd64~~6.1.1.0

    State : Installed

    Release Type : Hotfix

    Install Time : 2/5/2011 12:43 AM

    Package Identity : Package_for_KB2207566~31bf3856ad364e35~amd64~~6.1.1.0

    State : Installed

    Release Type : Security Update

    Install Time : 2/5/2011 12:07 AM

    Package Identity : Package_for_KB2249857~31bf3856ad364e35~amd64~~6.1.1.0

    State : Installed

    Release Type : Update

    Install Time : 2/5/2011 12:07 AM

    Package Identity : Package_for_KB2281679~31bf3856ad364e35~amd64~~6.1.1.0

    State : Installed

    Release Type : Security Update

    Install Time : 2/5/2011 12:07 AM

    Package Identity : Package_for_KB2284742~31bf3856ad364e35~amd64~~6.1.1.0

    State : Installed

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    The operation completed successfully.

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  3. Anonymous
    2011-03-01T22:22:52+00:00

    Please try the following step and then install SP1 again:

    Depending on your Windows 7 architecture, download / install and run theSystem Update Readiness Tool -CheckSur  You can download the tool from the links below in accordance with your system type.

    Download the System Update Readiness Tool (64bit)

    Download the System Update Readiness Tool (32bit)

    I had tryed it before you suggested it and as you can see still nothing changes :(

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