How to recover lost storage folders in Windows Live Mail

Anonymous
2011-03-30T04:33:48+00:00

I deleted an empty storage folder in my windows live mail and somehow all the storage folders around it disappeared! I looked in the deleted items folder and they were not there.  I really need help. Please, does someone have advice or recommendations??

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Windows for home | Other | Email and communications

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Anonymous
2012-03-21T03:45:21+00:00

I had the same problem after an update from Windows.  I went to C:\Users\usernamexxxx\AppData\Local\Microsoft\Windows Live Mail and noticed that the folders missing from my Live Mail were there and searched for a way to return them.  No luck.... BUT... I went to WLM and clicked on VIEW then COMPACT VIEW (collapses all the folders listed and a green plus sign appears under them.)  Click on the green plus and ALL folders even those missing from the list show up in the dialogue box.  Put a checkmark beside all the folders you want and click OK.  Now, when you click on Compact View once more all the folders should appear....They did for me.

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Anonymous
2012-03-13T18:27:18+00:00

I had the same thing happen and it took me a long time to find the missing files.  When I tried to "move file", my missing storage folders showed up under a recovery folder.  I had checked the recovery folder earlier and they were not there.  They only showed up after I tried to do a "move file".  Many of the names of the files under the recovery folder ended in strange numbers and letters so I just corrected them using rename.  Then I moved the folders up under the normal Storage Folders, where they used to be.  All is back to normal now.

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Anonymous
2017-05-15T09:11:27+00:00

Had the same this morning. My inbox storage folder had disappeared but other storage folders were still there. but I could see them in file manager - ie C:\Users\usernamexxxx\AppData\Local\Microsoft\Windows Live Mail.

I opened "move-to" in Windows Live mail folders  and then you can see the missing storage folder. I moved a file from my inbox to it and, hey presto, the missing folder reappeared in my list of storage folders. I then moved the file back to where I wanted it.

It seems that this is yet another Windows 10 problem ...

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130 additional answers

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  1. Anonymous
    2014-12-08T14:14:11+00:00

    Peter :

       I too have this problem.

    But I do not know how to get to this site below on windows 8.1

    I have windows 8.1 on my laptop.  I am new to windows 8.1

    I am assuming username is the first part of my email address..i.e.  eddie in *****@********.net

    Is AppData\local\Microsoft\Windows Live Mail a valid windows 8 command?

    And then did you enter WLM on same line or new page? Is that when "VIEW"comes up?

    sorry I'm alittle hazy on this procedure.

    BUT I NEED HELP!

    Ed.

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  2. Anonymous
    2014-12-08T19:03:26+00:00

    C:\Users\usernamexxxx\AppData\Local\Microsoft\Windows Live Mail is a location (address) not a command.    Usernamexxxx means your real username which nobody but you knows.  It is the name of the user that you logon to Windows with, substitute the correct name.

    It may be necessary to show both Hidden, and System Files, and also to uncheck "Hide known file types" in Control Panel/ Folder Options/ View, to navigate to the mentioned location.

    Open Windows Live Mail normally,  and then follow the second part of Peter's instructions about View etc.

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