How to recover lost storage folders in Windows Live Mail

Anonymous
2011-03-30T04:33:48+00:00

I deleted an empty storage folder in my windows live mail and somehow all the storage folders around it disappeared! I looked in the deleted items folder and they were not there.  I really need help. Please, does someone have advice or recommendations??

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Windows for home | Other | Email and communications

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Anonymous
2012-03-21T03:45:21+00:00

I had the same problem after an update from Windows.  I went to C:\Users\usernamexxxx\AppData\Local\Microsoft\Windows Live Mail and noticed that the folders missing from my Live Mail were there and searched for a way to return them.  No luck.... BUT... I went to WLM and clicked on VIEW then COMPACT VIEW (collapses all the folders listed and a green plus sign appears under them.)  Click on the green plus and ALL folders even those missing from the list show up in the dialogue box.  Put a checkmark beside all the folders you want and click OK.  Now, when you click on Compact View once more all the folders should appear....They did for me.

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Anonymous
2012-03-13T18:27:18+00:00

I had the same thing happen and it took me a long time to find the missing files.  When I tried to "move file", my missing storage folders showed up under a recovery folder.  I had checked the recovery folder earlier and they were not there.  They only showed up after I tried to do a "move file".  Many of the names of the files under the recovery folder ended in strange numbers and letters so I just corrected them using rename.  Then I moved the folders up under the normal Storage Folders, where they used to be.  All is back to normal now.

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Anonymous
2017-05-15T09:11:27+00:00

Had the same this morning. My inbox storage folder had disappeared but other storage folders were still there. but I could see them in file manager - ie C:\Users\usernamexxxx\AppData\Local\Microsoft\Windows Live Mail.

I opened "move-to" in Windows Live mail folders  and then you can see the missing storage folder. I moved a file from my inbox to it and, hey presto, the missing folder reappeared in my list of storage folders. I then moved the file back to where I wanted it.

It seems that this is yet another Windows 10 problem ...

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  1. Anonymous
    2015-12-17T20:20:40+00:00

    Hi this is a copy of the email I rec’d unforunately I cant send a copy of what I can see under my storage folders all I can see under them is outlook and dates.

    From: Outlook

    Sent: Saturday, December 12, 2015 9:09 AM

    To: ******@outlook.com

    Subject: Important information about your email service

    Important information about your email service
    Important information about your email service
    Dear user,
    In a few weeks, we will be making some changes to our email services that might impact your @outlook.com, @hotmail, @live or @msn email account. These changes will prevent your email from being delivered to the Windows Live Mail<br> 2012 application that you use.
    In order to continue using Windows Live Mail 2012 to send and receive email for your account, you need to install the latest update published<br>here.
    If you use Windows Live Mail 2012 on Windows 8, Windows 8.1 or Windows 10, we recommend that you switch to the built-in Mail app in Windows to stay connected and get the latest feature updates on<br>Windows 8, Windows 8.1 and<br>Windows 10.
    Windows Live Essentials 2009 and 2011 are not supported any more, and you will need to update to Windows 8/8.1 or Windows 10 and use the Mail app, or use<br>www.outlook.com. To learn more about the Mail app, please<br>click here.
    We also recommend all Windows Live Mail users on Windows 7, Windows 8 and Windows 8.1 to<br>upgrade to Windows 10and use the built-in Mail application to stay connected and get the latest feature<br> updates.
    We suggest saving this email so you can refer to it later.
    Thank you for your understanding and continued use.
    Yours sincerely, <br><br>The Outlook team
    <br> --- <br> Microsoft respects your privacy. To learn more, please read our<br>Privacy Statement.<br> <br><br> <br><br>Microsoft Corporation <br><br>One Microsoft Way <br><br>Redmond, WA 98052 <br><br><br><br><br><br><br>Hope this helps a ;ittle I have found the folder but there is nothing in them sorry

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  2. Anonymous
    2015-12-17T11:49:18+00:00

    I have lost all my folders ...

    All of them? Or only some of them? Were these folders you created? Under an account, or under Storage folders? The more information you give about the problem, the more likely it is that someone will be able to make helpful suggestions.

    Please check that your 'lost' folders haven't just been moved. Make sure that Storage folders is selected (highlighted) on the View tab. When viewing your message list, press Ctrl-Y to reveal the entire folder tree. Look for your missing folders and messages, possibly several layers deep under Recovered items or inside another folder.

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