How do you change/edit the cell phone number in Windows Live/Hotmail?

Anonymous
2011-11-30T23:48:54+00:00

I've followed prompts to pages which claim to allow you to change your cell/mobile phone.  But, when you get to the next page there is nothing when allows you to edit or change the number. It list the old cell number(which I have not used in 5 years)...I'm trying to get the calendar to send appointments to my phone.

Windows for home | Other | Internet and connectivity

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Anonymous
2011-12-01T00:37:58+00:00

* Edited on November 27, 2017 to add *

The information in this post was accurate and correct in November 2011. It is no longer the correct way to change a phone number.

This is the procedure that should be used after November 2017:

Sign in to https://account.microsoft.com/

Click on Security

Click on Update your security info

Click on Add security info

Add the new number and remove the old

 -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- --

* Original post *

I just did this to remove an old phone number - in Hotmail - upper right Options - more options.

On left Show Options - Hotmail - under Managing Accounts - Account Details - Account Security -

Security Info - Manage - Delete the phone number and follow the rest of the prompts.

That is what worked for me however if you have any issues then use Hotmail's Support.

Answers is a peer supported group and unfortunately has no real influence on Hotmail.

HotMail has its own Forums so you should ask your questions there.

Windows Live Solution Center - HotMail Solutions - HotMail Forums

http://windowslivehelp.com/

Hotmail - Forums

http://windowslivehelp.com/forums.aspx?productid=1

Hotmail - Solutions

http://windowslivehelp.com/solutions.aspx?productid=1 

How to Contact Windows Live Hotmail Support

http://email.about.com/od/hotmailtips/qt/et\_hotmail\_supp.htm

Windows Live Hotmail Top Issues and Support Information

http://support.microsoft.com/kb/316659/en-us 

"Your account has been blocked" error message when trying to sign in

http://windowslivehelp.com/thread.aspx?threadid=77be7d82-a0e9-49c7-b46d-040ec654a9e2

Account Compromise - Unauthorized Account Access - How to Recover Your Account

http://windowslivehelp.com/solution.aspx?solutionid=6ea0c7b3-1473-4176-b03f-145b951dcb41

Hotmail hacked? Take these steps

http://blogs.msdn.com/b/securitytipstalk/archive/2010/07/07/hotmail-hacked-take-these-steps.aspx

Hope this helps.

Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle - Mark Twain said it right.

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  1. Anonymous
    2015-07-16T09:32:19+00:00

    Hello, im having a similar problem. My old Phone numbers are my security access numbers. Numbers that send a text to my phone for a code. How do i changes this to my new phone numbers to text to. 

    Hi,

    Sign-in at https://login.live.com/

    Click on Your info

    Manage your sign-in email or phone number

    Make the change

    Don

    Don and all,

    The method you provide is the one that doesn't work!  I found the proper method at the site you mention, in the Security & Privacy tab... then "more security settings"... NOT the one that says "change phone number".  I had to delete the old phone number and then enter another one.  What's sad is that the OP pointed this misleading text out in 2011 and MS hasn't been paying attention (nor can they be easily contacted... we have to rely on other users to get an answer about their software).

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  2. Don Varnau 19,930 Reputation points Volunteer Moderator
    2015-07-11T11:14:56+00:00

    Hello, im having a similar problem. My old Phone numbers are my security access numbers. Numbers that send a text to my phone for a code. How do i changes this to my new phone numbers to text to. 

    Hi,

    Sign-in at https://login.live.com/

    Click on Your info

    Manage your sign-in email or phone number

    Make the change

    Don

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  3. Anonymous
    2015-07-11T10:13:26+00:00

    Still don't see the window to change phone on account:when I have too reset password

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  4. Don Varnau 19,930 Reputation points Volunteer Moderator
    2015-06-09T19:51:44+00:00

    My e-mail phone number is NOT in Hotmail

    It is in Yahoo mail.

    If you're trying to change the phone number you're using for Yahoo mail

    1. sign-in to Yahoo Mail.
    2. click the gear icon and choose Account Info
    3. select Account security and change the phone number

    Don

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