How do you change/edit the cell phone number in Windows Live/Hotmail?

Anonymous
2011-11-30T23:48:54+00:00

I've followed prompts to pages which claim to allow you to change your cell/mobile phone.  But, when you get to the next page there is nothing when allows you to edit or change the number. It list the old cell number(which I have not used in 5 years)...I'm trying to get the calendar to send appointments to my phone.

Windows for home | Other | Internet and connectivity

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Anonymous
2011-12-01T00:37:58+00:00

* Edited on November 27, 2017 to add *

The information in this post was accurate and correct in November 2011. It is no longer the correct way to change a phone number.

This is the procedure that should be used after November 2017:

Sign in to https://account.microsoft.com/

Click on Security

Click on Update your security info

Click on Add security info

Add the new number and remove the old

 -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- --

* Original post *

I just did this to remove an old phone number - in Hotmail - upper right Options - more options.

On left Show Options - Hotmail - under Managing Accounts - Account Details - Account Security -

Security Info - Manage - Delete the phone number and follow the rest of the prompts.

That is what worked for me however if you have any issues then use Hotmail's Support.

Answers is a peer supported group and unfortunately has no real influence on Hotmail.

HotMail has its own Forums so you should ask your questions there.

Windows Live Solution Center - HotMail Solutions - HotMail Forums

http://windowslivehelp.com/

Hotmail - Forums

http://windowslivehelp.com/forums.aspx?productid=1

Hotmail - Solutions

http://windowslivehelp.com/solutions.aspx?productid=1 

How to Contact Windows Live Hotmail Support

http://email.about.com/od/hotmailtips/qt/et\_hotmail\_supp.htm

Windows Live Hotmail Top Issues and Support Information

http://support.microsoft.com/kb/316659/en-us 

"Your account has been blocked" error message when trying to sign in

http://windowslivehelp.com/thread.aspx?threadid=77be7d82-a0e9-49c7-b46d-040ec654a9e2

Account Compromise - Unauthorized Account Access - How to Recover Your Account

http://windowslivehelp.com/solution.aspx?solutionid=6ea0c7b3-1473-4176-b03f-145b951dcb41

Hotmail hacked? Take these steps

http://blogs.msdn.com/b/securitytipstalk/archive/2010/07/07/hotmail-hacked-take-these-steps.aspx

Hope this helps.

Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle - Mark Twain said it right.

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  1. Anonymous
    2014-07-21T03:27:42+00:00

    HI Team,

    i am able to login in my hotmail.com, but i am unable to change the password or mobile number, as of now old mobile number im not using. how can i change my mobile number. when i try its asking verification code of 4 digits.

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  2. Anonymous
    2015-08-29T19:29:20+00:00

    I recently bought an Orange phone number but it seems that outlook does not have it in their database? It says invalid phone number while I have already started making calls with it. Please help me out.

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  3. Don Varnau 19,930 Reputation points Volunteer Moderator
    2017-11-27T09:53:29+00:00

    DeluxeGarcia replied:

    I want to removed my old phone number 

    Sign in to https://account.microsoft.com/

    Click on Security

    Click on Update your security info

    Click on Add security info

    Add the new number and remove the old

    Don

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    2 people found this answer helpful.
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  4. Don Varnau 19,930 Reputation points Volunteer Moderator
    2017-09-03T08:52:18+00:00

    haticekardes replied:

    Change my phone number

    Sign in to https://account.microsoft.com/

    Click on Security

    Click on Update your security info

    Click on Add security info

    Add the new number and remove the old

    Don

    Was this answer helpful?

    2 people found this answer helpful.
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