need to chat with Microsoft technical support

Anonymous
2011-03-24T21:18:31+00:00

need to chat with Microsoft technical support

Windows for home | Previous Windows versions | Apps

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2011-04-06T16:19:46+00:00

These are your options for Customer Support. You may need to pay for technical support.

http://support.microsoft.com/default.aspx?scid=fh;en-us;cntactms

Help and support for customer service

If you need assistance, you will need to contact Microsoft Customer Service:

•To contact Microsoft Customer Service and Support, telephone (800) MICROSOFT (642-7676).

•In Canada, call (877)568-2495.

•Microsoft Customer Service hours of operation:

•Monday through Friday, 5:00 AM - 9:00 PM Pacific Time

•Saturday and Sunday, 6:00 AM – 3:00 PM Pacific Time

Thanks,

Marilyn

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  1. Anonymous
    2017-08-16T15:52:45+00:00

    I purchased and downloaded Microsoft Word 2016 on 8/14/2017.  It totally closes the app when I switch to another window.  I have to reopen Word and try to recover what is lost.  This is totally unacceptable.  I either need to chat with a tech who can correct this problem or get my money back.

    Also, I get a message that this is an unlicensed app even though I have the product key and the app has been activated.

    I get a message that Word is not the default for opening things even though it does open documents.

    I get a message that there is an error and give permission to fix it.  This happens every time I open the app.

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  2. Anonymous
    2017-08-12T15:43:33+00:00

    I have a case #1394729668

    Thank you.  Kim

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  3. Anonymous
    2017-08-11T20:43:43+00:00

    are you there

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  4. Anonymous
    2017-08-03T18:04:26+00:00

    Hello,

    I purchased the Microsoft Office  Home and Student 2016 from Dell with my Inspiron.

    I have been unable to activate my office because the digital key code is not found.

    I have been troubleshooting this with Dell for almost 2 months to no avail.  They keep saying they are going to escalate the matter and it has not happened yet. I've paid for a software and I did not receive.   

    I am very frustrated and I want am reaching out to you for support.    I do not feel I should have to pay for the product again.

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