Hi brianchill84,
If you have a retail version of Windows, perform a repair install by completing the following steps:
- Log into Windows with an administrator account.
- Disable your antivirus, firewall and any other security program.
- Insert you Windows CD/DVD into the drive.
- Run setup.exe.
- Select Install Now
- If asked, uncheck I want to help make Windows installation better and select Go online to getthe lasted updates for installation.
- Accept the license terms and click Next.
- Click on the Upgrade option.
- Once the installation is complete, enter you product key.
- Click on Use recommended settings.
- Select your time zone, date and time settings.
- Windows will then prepare your desktop.
- Check to make sure there are no files missing.
Please note, this process should not affect your personal files, however, as a precaution, make sure you have a backup of your data before you peroform these steps.
If you do not have a Windows retail disc, please create a new thread in this forum. Include the complete version of Windows you have installed, the make and model of your computer and any troubleshooting steps you've tried.