Please find me a way to get back into my email (Email address removed) I have important stuff there

Anonymous
2011-07-03T00:30:34+00:00

I need to get into my account, when can this be done, it is urgent, I use the same password for almost everything, what's going on?

Original title: Please find me a way to get back into my email (*** Email address is removed for privacy ***) I have important stuff there, when can yu get me back in?

Windows for home | Other | Email and communications

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2011-07-04T01:17:50+00:00

Straight forward:  Your account is toast possibly because you did not follow some straight forward rules about accounts.

  1. Always setup any recovery options available for online accounts.  Alternative email accounts, text messaging, questions & answer reset options, etc.
  2. Utilize different passwords for accounts - otherwise if ONE account gets compromised, then they all do.  Probably your house key is/was different than your office key is/was different than your car key is/was different than your lock box key - and for good reason.  Security is/always has been a layered thing because it works.

Straight forward: This is a peer-to-peer forum - means we are the same as you.  No special access, no special powers.  All we can do is give you advice *if* there is any to give.  While some of the people here might have more knowledge on a given subject than others - most of them (there are a few Microsoft employees that frequent these groups - none that could likely *actually* fix anything directly -but they are here) are just volunteers that do something else for a living and happen to know a lot and are willing to give their time to help.

Straight forward: "old timers", I think you will find that some of the people who help out the most here have been doing it for a long time and are, quite possibly, older than you.  It's not an "age" thing.  Some people helping here are septuagenarians and octogenarians.

Straight forward: Just like everything else in life - if there is something you cannot do, you either have to teach yourself, find some way of learning it and/or pay someone else to do it for you.

Your email account (no idea which one because you gave your full email address and these forums will hide that because it can be farmed and used to spam you (for one thing)) has been 'lost' to you somehow.

You haven't really given much to go on.

Everyone here assumes it was a Hotmail, MSN or Windows Live account because you have made the assumption these peer-to-peer forums about the Windows operating system (nothing to do with your email - you could likely get your email on an iPhone, iPad, Macintosh, Android phone, some "smart" television sets, etc and so on; so the Operating System doesn't matter in most cases)  would 'have someone who controlled your email' on them.

So - straight forward - if you want assistance, you have to be willing to provide information in the best manner you can and ask for further assistance when you do not understand what is being asked of you.  Just like the rest of life.  ;-)

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  1. Anonymous
    2013-01-25T16:19:48+00:00

    AVG plagued me to sign up and after that I can no longer get my E.mail as before.

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  2. Anonymous
    2011-07-05T20:08:08+00:00

    Straight forward:

    Post All Windows Live and Hotmail Issues in the Appropriate forum found here:

    http://windowslivehelp.com/

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  3. Anonymous
    2011-07-04T00:49:58+00:00

    These forums do not help, they may be great for all those computer savey whiz kids but, they do nothing for us old timers.

    A straight forward answer to my question would be nice, you are too consumed with the computer literat than the average user, a real person would do far better than your solutions.

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  4. Anonymous
    2011-07-03T01:43:37+00:00

    Hi,

    Answers is a peer supported group and unfortunately has no real influence on Hotmail.

    HotMail has its own Forums so you should ask your questions there.

    Windows Live Solution Center - HotMail Solutions - HotMail Forums

    http://windowslivehelp.com/

    Hotmail - Forums

    http://windowslivehelp.com/forums.aspx?productid=1

    Hotmail - Solutions

    http://windowslivehelp.com/solutions.aspx?productid=1 

    How to Contact Windows Live Hotmail Support

    http://email.about.com/od/hotmailtips/qt/et\_hotmail\_supp.htm

    Windows Live Hotmail Top Issues and Support Information

    http://support.microsoft.com/kb/316659/en-us 

    Account Compromise - Unauthorized Account Access - How to Recover Your Account

    http://windowslivehelp.com/solution.aspx?solutionid=6ea0c7b3-1473-4176-b03f-145b951dcb41

    Hotmail hacked? Take these steps

    http://blogs.msdn.com/b/securitytipstalk/archive/2010/07/07/hotmail-hacked-take-these-steps.aspx

    Hope this helps.


    Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle - Mark Twain said it right.

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