Windows Update fails to install updates KB2539636, KB2533523, and KB2468871.

Anonymous
2011-08-10T07:30:53+00:00

original title: Updates KB2539636 KB2533523 KB2468871

my windows update has installed updates today august 10 2011. but these three dotnet updates (KB2539636  KB2533523  KB2468871) failed to install... can anyone help me please?? thank you...

btw i am using windows 7 home premium

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2011-08-10T07:51:01+00:00

Hi,

did you try to install this KB manually ? If not can you try it ? - you can download from here (choose right language):

KB2539636

http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=27017

KB2533523

http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=27014

KB2468871

http://www.microsoft.com/download/en/details.aspx?id=3556

...x64 - is for 64bit WIndows 7

...x86 - is for 32bit WIndows 7

How to find out if Windows 7 is 32bit or 64bit is here:

http://windows.microsoft.com/en-US/windows7/find-out-32-or-64-bit

EDIT 8/26/2011

Maybe what you can try (before you try points 1..11) only turn Off your antivirus and turn Off UAC, then manually install the updates  that failed to installand  run Windows update to install rest of updates. Turn On your antivirus and turn On UAC. How turn Off UAC see point 5).

EDIT 8/16/2011

If these steps above not help, try to use these ones:

1) uninstall Net Framework 4.0 client from „Uninstall and change program“:

    http://windows.microsoft.com/en-US/windows7/Uninstall-or-change-a-program

2) If you still see Net Framework 4.0 client in „Uninstall and change program“ use this tool for unistallation Net Framework 4.0 client:

    http://blogs.msdn.com/b/astebner/archive/2008/08/28/8904493.aspx

    download, unpack and run „cleanup_tool.exe“ – from pull-down menu choose „.NET Framework 4“ and click „Cleanup Now“

  1. After uninstallation restart computer
  2. Turn Off (Disable) your antivirus
  3. Turn Off UAC (User Account Control) – howto do it:

     http://windows.microsoft.com/en-US/windows7/Turn-User-Account-Control-on-or-off

6) Download and install Net Framework 4.0 from here (choose right language):

     http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=17718

      (same for 32bit OS and 64bit OS)

7) restart computer

8) try to install manually all updates (KB??????) that failed to install

9) run Windows update and install rest of updates

10) T****urn On UAC (User Account Control) – howto do it:

        http://windows.microsoft.com/en-US/windows7/Turn-User-Account-Control-on-or-off

11) Turn On (Enable) your antivirus

LC

Was this answer helpful?

0 comments

172 additional answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2011-08-31T05:28:10+00:00

    Micrososft updated KB2539636 on Augsut 23rd, so I do have no more problems deploying the Update via SCCM and WSUS so far

    Was this answer helpful?

    0 comments
  2. Anonymous
    2011-08-31T12:49:53+00:00

    Cheers

    Was this answer helpful?

    0 comments
  3. Anonymous
    2011-09-01T23:30:18+00:00

    I thought I'd post some additional technical info to perhaps shed some more light on the issue and hope that Microsoft re-releases fixed versions of these patches soon.

    This morning, I've been seeing a lot of pop up messages on users computers today that say:

    ngen.exe - Application Error : The application failed to initialize properly (0xc0000005). Click on OK to terminate the application.

    I just finished deploying these updates the night before:

    KB2468871 (from June 8, 2011) - Update for the .NET Framework 4

    KB2533523 (from August 8, 2011) - Reliability Update 1 for the .NET Framework 4

    KB2539636  aka MS11-069 (from 8/5/2011) - Security Update for Microsoft .NET Framework 4

    I deployed them under SCCM's SUP (WSUS) and got service desk calls from some users about the pop up message appearing.

    I reran the patches under SCCM on a test machine and the Sysinternals tool "Process Explorer" shows that these KBs unpack an embedded file called MicrosoftFixit50735.exe than then unpackes itself and runs: "C:\WINDOWS\TEMP\MicrosoftFixit50735.msi" /quiet

    The "Microsoft FixIt" MSI then attempts to run:

    "C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\ngen.exe" update /force /queue

    which apparently fails and gives users the pop up message.

    Resolution seems to be manually installing these patches.  Not sure why this would work when done manually, but fails under SCCM.  The only difference being that the patches are running under the SYSTEM context instead of the user context.  I've seen websites saying this is related to an issue with Windows Installer not finding some component.  Seems the patches are a bit kludgy to me, as the patches should have logic to deal with missing the components given the issue is happening so frequently on the web.

    Here are the patches to download an run manually (credit to Ladislav Cermak who posted these earlier):

    KB2468871 (from June 8, 2011) - Update for the .NET Framework 4

    http://www.microsoft.com/download/en/details.aspx?id=3556

    KB2533523 (from August 8, 2011) - Reliability Update 1 for the .NET Framework 4

    http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=27014

    KB2539636 aka MS11-069 (from 8/5/2011) - Security Update for Microsoft .NET Framework 4

    http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=27017

    As and SCCM admin responsible for the deployment of these patches on thousands of computers, I can't just manually install them.  I'm yanking them from the patch deployments for now and waiting for Microsoft to re-release fixed versions of the patches.

    For more information on NGEN and what it is, see:

    http://msdn.microsoft.com/en-us/library/ms165074.aspx

    Was this answer helpful?

    0 comments
  4. Anonymous
    2011-09-17T23:08:01+00:00

    THANK YOU, THANK YOU so much LC! Your easy to follow instructions has solved my WU

    failure issues. I uninstalled NET framework, used the cleanup tool, downloaded it again from your link,

    ran it and then could do ALL updates without problems. This I all did whilst being logged on as

    ADMINISTRATOR. Thanks for all your help..

    Was this answer helpful?

    0 comments