Getting blue screen error with "video scheduler has encountered an unexpected fatal error" message

Anonymous
2011-07-30T18:50:18+00:00

Original Title: Blue screen of death :'(Hello,

My troubles began yesterday when my Acer PC froze unexpectedly. I restarted it and it worked well for a few hours but then I got my first ever blue screen of death which told me "video scheduler has encountered an unexpected fatal error". After a few Google searches on this I reinstalled the driver for my video driver. I also ran system restore.

I switched on my PC today and not long after I started using it I got another blue screen but this time it told me the error was REFERENCE_BY_POINTER STOP: 0x00000018, 0X0000000 0x8A419DD8, 0x00000002, 0xFFFFFFFF

My PC has Windows Vista x86 32bit. I purchased it new in August 2009 with Vista installed already. I have not reformatted the PC or reinstalled Windows since purchasing it. My video card is Intel(R) G45/G43 Express Chipset

Please help me fix this!

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2011-08-07T10:41:09+00:00

    I added two new minidump files to the public folder.

    I checked and Automatically manage paging file size for all drives was already ticked.

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  2. Anonymous
    2011-08-08T02:52:44+00:00

    The minidump files showed a SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M and VIDEO_SCHEDULER_INTERNAL_ERROR.

    This may again indicate a problem with the display adapter.

    Try uninstalling the display adapter driver that is now installed and then install the one  from Acer off the following site:

    http://support.acer.com/us/en/product/default.aspx?tab=1&modelId=1147

    However the problem may be with the adapter itself or other hardware.

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  3. Anonymous
    2011-08-11T16:41:23+00:00

    I got another blue screen today about MEMORY_MANAGEMENT, I have added the new minidump file to the public folder.

    Before I install the new driver, which one on that website is it I need to download?

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  4. Anonymous
    2011-08-12T13:19:11+00:00

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  5. Anonymous
    2011-08-12T17:24:03+00:00

    I've installed it, I'll let you know how I get on. Thank you for your help :)

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