Getting blue screen error with "video scheduler has encountered an unexpected fatal error" message

Anonymous
2011-07-30T18:50:18+00:00

Original Title: Blue screen of death :'(Hello,

My troubles began yesterday when my Acer PC froze unexpectedly. I restarted it and it worked well for a few hours but then I got my first ever blue screen of death which told me "video scheduler has encountered an unexpected fatal error". After a few Google searches on this I reinstalled the driver for my video driver. I also ran system restore.

I switched on my PC today and not long after I started using it I got another blue screen but this time it told me the error was REFERENCE_BY_POINTER STOP: 0x00000018, 0X0000000 0x8A419DD8, 0x00000002, 0xFFFFFFFF

My PC has Windows Vista x86 32bit. I purchased it new in August 2009 with Vista installed already. I have not reformatted the PC or reinstalled Windows since purchasing it. My video card is Intel(R) G45/G43 Express Chipset

Please help me fix this!

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2011-08-12T23:52:34+00:00

    After installing the driver from the link you provided, my PC seems to be working fine. After launching my browser and opening multiple tabs it worked fine with no freezing or blue screen as before. The only thing that seems different is that when using my mouse the cursor will sometimes dart sharply across the page for no apparent reason but this is very minor compared to the blue screen!

    Thank you for solving my problem, I had to throw away my last PC because it kept freezing, I didn't get it fixed and then it died. I'm glad that what solved it was reinstalling a driver rather than something physically wrong with it! Cheers :)

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  2. Anonymous
    2011-08-12T17:24:03+00:00

    I've installed it, I'll let you know how I get on. Thank you for your help :)

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  3. Anonymous
    2011-08-12T13:19:11+00:00

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  4. Anonymous
    2011-08-11T16:41:23+00:00

    I got another blue screen today about MEMORY_MANAGEMENT, I have added the new minidump file to the public folder.

    Before I install the new driver, which one on that website is it I need to download?

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  5. Anonymous
    2011-08-08T02:52:44+00:00

    The minidump files showed a SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M and VIDEO_SCHEDULER_INTERNAL_ERROR.

    This may again indicate a problem with the display adapter.

    Try uninstalling the display adapter driver that is now installed and then install the one  from Acer off the following site:

    http://support.acer.com/us/en/product/default.aspx?tab=1&modelId=1147

    However the problem may be with the adapter itself or other hardware.

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