Getting blue screen error with "video scheduler has encountered an unexpected fatal error" message

Anonymous

Original Title: Blue screen of death :'(Hello,

My troubles began yesterday when my Acer PC froze unexpectedly. I restarted it and it worked well for a few hours but then I got my first ever blue screen of death which told me "video scheduler has encountered an unexpected fatal error". After a few Google searches on this I reinstalled the driver for my video driver. I also ran system restore.

I switched on my PC today and not long after I started using it I got another blue screen but this time it told me the error was REFERENCE_BY_POINTER STOP: 0x00000018, 0X0000000 0x8A419DD8, 0x00000002, 0xFFFFFFFF

My PC has Windows Vista x86 32bit. I purchased it new in August 2009 with Vista installed already. I have not reformatted the PC or reinstalled Windows since purchasing it. My video card is Intel(R) G45/G43 Express Chipset

Please help me fix this!

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46 answers

Anonymous

2011-07-30T19:50:09+00:00

It may help to look at the minidump files from the crashes with a debugger.

Can you zip up the minidump files in the C:\Windows\Minidump folder and make available (provide link) via Windows Live SkyDrive or similar site?

The following link has information on using Windows Live SkyDrive:

http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65

If you have problems zipping the minidump files copy the minidump files to another location such as a folder on the Desktop

Also, you do not necessarily have to zip up the minidump files, you can upload them one at a time.
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