Error Code: 0xC8000247 (Can't install updates)

Anonymous

Hello all,

My system is Win 7 64bit. The last updates i received before everything stopped working was KB978601 AND kb979309.

Whilst trying to install NET Framework 4.0 it failed with error 0xc8000247. (The failing log entry reads "Exe (C:\c37f8aa0f44d24a8ae1da251\Windows6.1-KB958488-v6001-x64.msu) failed with 0xc8000247 - (null).") I have tried the standalone version which does not install and gives same error.

Windows Update does not work, it reports the service is not running. I have checked the Services utility and both update and installer are running.

I have disabled my antivirus and spyware (AVG) and Defender. I did have Norton Antivirus when i got the pc a few months ago but this is completely removed.

I ran the system resource checker and the report stated - 'Windows Resource Protection found corrupt files but cannot fix'. The files are in the CBS log but access is denied to this, so ive no idea which files it is referring to (but worrying all the same.)

I have trawled around the forums for weeks now and nothing seems to resolve things and the problem keeps getting bigger! I understand there is a Service Pack for Win 7 but i have no way of installing it???

Please, please help!

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Anonymous

I too kept getting the same error code 0xc8000247, although on Windows Vista 32 bit.

Any microsoft download, did not work. Defender updates, Windows updates, Internet Explorer, Windows

Media Player and more.

These problems all seem to coincide with the time I upgraded my hard drive from a 160gb to a 500gb.

I used Acronis True Image to clone my original HDD and I appeared to have no issues. However after a while I notice I hadn't got any updates for defender. When investigating, I noticed the automatic updates I'd set up weren't working either.

After weeks and weeks of trawling forum after forum, trying different downloads, registry fixes, and loads of other stuff I eventually came across this

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02219204&lc=en&cc=uk&destPage=document&dlc=en&product=

It updates the Intel Rapid Storage Technology Driver (IRRT).

It does specify in the link that it is Western Digital drives, so not sure if this is the link for you, but I am sure that the

Intel Driver is the cause of your problem.

Hope it helps.

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Answer accepted by question author

Anonymous

After formatting the HDD & doing the clean install and before doing ANYTHING else onlineor using/inserting a flash drive or connecting to any other computer or a local networkor reinstalling other programs or restoring your backed-up data to the computer, did you:

Uninstall the reinstalled Norton AntiVirus free-trialware, and then...
Run the Norton Removal Tool & reboot, BEFORE you...

<edit>

Installed Microsoft Security Essentials or another anti-virus application of your choosing, and only then...

</edit>

Ran the manual check for Windows Updates?

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Answer accepted by question author

Anonymous

Excellent!

Your reference to "a few goes at a clean install" suggests that you did one or more additional clean installs between 10:30 UTC, 18 March & 11:15 UTC, 19 March and finally succeeded after installing MSE BEFORE running a manual check for updates per my previous replies to this thread, is that correct?

Bonus question: Did you install .NET Framework 4 (Client Profile/KB982670?) because you needed it or simply because Windows Update offered it?

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81 additional answers

Anonymous

2016-07-12T23:59:59+00:00

I too kept getting the same error code 0xc8000247, although on Windows Vista 32 bit.

Any microsoft download, did not work. Defender updates, Windows updates, Internet Explorer, Windows

Media Player and more.

These problems all seem to coincide with the time I upgraded my hard drive from a 160gb to a 500gb.

I used Acronis True Image to clone my original HDD and I appeared to have no issues. However after a while I notice I hadn't got any updates for defender. When investigating, I noticed the automatic updates I'd set up weren't working either.

After weeks and weeks of trawling forum after forum, trying different downloads, registry fixes, and loads of other stuff I eventually came across this

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02219204&lc=en&cc=uk&destPage=document&dlc=en&product=

It updates the Intel Rapid Storage Technology Driver (IRRT).

It does specify in the link that it is Western Digital drives, so not sure if this is the link for you, but I am sure that the

Intel Driver is the cause of your problem.

Hope it helps.

The same for me. F***!

Is the "Intel Matrix Storage"...

I just removed via control panel, and windows update works..
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Anonymous

2016-06-04T20:00:30+00:00
After puzzling over this for a day and reading everything I could find to solve the problems I was having after installing a 1 TB hybrid drive on a customer's laptop.
1. All of a sudden IE 11 would not display things right. like weather dot com would not display
2. Getting popup Windows not genuine even after looking into system properties and seeing that it was and activated.
3. Windows update would not work.
4. Microsoft hotfix fails also.
5. Intel rapid storage technology would not install.
The one thing I never found as a solution that worked was to simply uninstall the intel matrix storage manager.

Now everything works and I hope this information is useful to someone.
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