Event says when my system froze that "The DgiVecp service failed to start due to the following error: The system cannot find the file specified."

Anonymous
2011-11-30T16:34:51+00:00

I found  the exact problem that causes this freezes. My computer freezed today at 20:17. I went to the event viewer and found that at that time there is an event says that "The DgiVecp service failed to start due to the following error: The system cannot find the file specified."

Is there anyone who knows about it?

Thank you.

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Anonymous
2011-12-11T22:19:43+00:00

Hi, Tekinalp67,

Try Gloria's Suggestion from this thread-

http://answers.microsoft.com/en-us/windows/forum/windows_vista-hardware/error-6008/5a6138d1-e997-4d74-98a4-bb974c4114c1

-Or-

Start > Type Regedit

Press Enter

Navigate to the following key:

 HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services

 Look for an entry listed as DgiVecp

 If you find this, then change the Start data value to 4.

 Reboot the system and see if the message is gone.

http://tzatziki-solvedproblems.blogspot.com/2010/02/dgivecp.html

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Anonymous
2011-12-23T17:35:24+00:00

Event ID 6008 - is it still showing up in Event Viewer?  Possibilities were heat, video drivers, faulty devices, failing HD's etc

Event ID: 41 Source: Kernel-Power

Source: Kernel-Power
Type: Critical
Description: <br><br>The last sleep transition was unsuccessful. This error could be caused if the system stopped responding failed or lost power during the sleep transition.<br><br><br> <br><br><br>Check for loose connections - did you change power settings to never?<br><br><br>CPU could be overheating<br><br><br>Driver software could be at fault<br><br><br>http://www.eventid.net/display.asp?eventid=41&eventno=9230&source=Kernel-Power&phase=1<br><br><br> <br><br><br> <br><br><br>Boot your system in a clean boot state. When it is up in a clean boot state, activate the sleep mode process. If it has not problems coming out of sleep mode when in the clean boot state, add a few more services back and try the process again. Continue until<br> the issue occurs, then the issue is probably one of the driver's/services that were last enabled that is conflicting with the process sleep undertakes to place the system in sleep mode.<br> <br><br> <br><br>Here are the steps for clean boot; - I recommend updating all drivers and firmware as a step in resolving this as well. <br><br> <br><br>CLEAN BOOT: you can use the steps in the article to narrow down the cause of the problem,http://support.microsoft.com/kb/929135. <br><br>(Step 1 is listed below.) <br><br>Step 1: Perform a clean boot Note If the computer is connected to a network, network policy settings may prevent you from following these steps. We strongly recommend that you do not use the System Configuration utility to modify the advanced<br> boot options on the computer unless a Microsoft support engineer directs you to do this. Doing this may make the computer unusable.<br><br><ol><br><li>Log on to the computer by using an account that has administrator rights. </li><li>Click <strong>Start<br><div><img src="http://support.microsoft.com/library/images/support/kbgraphics/Public/EN-US/VistaStartButton.jpg"></div><br>, type <span>msconfig.exe</span> in the <strong>Start Search box, and then press ENTER to start the System Configuration Utility.<br><br><br><br><div><img src="http://support.microsoft.com/library/images/support/kbgraphics/Public/EN-US/SecurityShield.jpg"></div><br>If you are prompted for an administrator password or for confirmation, type your password, or click<strong>Continue.<br></strong></strong></strong>Regards,<br><br><br><br></li><li>On the <strong>General tab, click <strong>Selective Startup, and then click to clear the<strong>Load startup items check box. (The<br><strong>Use Original Boot.ini check box is unavailable.)</strong></strong></strong></strong></li><li>On the <strong>Services tab, click to select the <strong>Hide all Microsoft services check box, and then click<strong>Disable all.<br><br><br><br><strong>Note</strong> Following this step lets Microsoft services continue to run. These services include Networking, Plug and Play, Event Logging, Error Reporting, and other services. If you disable these services, you may permanently delete all restore points.<br> Do not do this if you want to use the System Restore utility together with existing restore points.</strong></strong></strong></li><li>Click <strong>OK, and then click <strong>Restart.</strong></strong> </li></ol><br><br>http://answers.microsoft.com/en-us/windows/forum/windows_vista-hardware/cannot-awake-from-sleep/fa423ca9-2412-49b5-9f97-37c43a1419c5

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  1. Anonymous
    2011-12-10T16:29:02+00:00

    Hey tekinalp67,

    I believe RobBob was suggesting, since it suggested the printer was the source of the error, have you tried dis-connecting the printer from the computer and waiting to see if it still freezes or not. Because you said it was not connected so that leads me to ask if your system is still freezing or has it stopped?

    (Having the driver installed is fine, but if these problems started after the driver was updated, I would say try and re-download the old driver. That goes for any update on your PC actually, if a change was made right before this started, try un-doing that change.)

    Let us know the status after you have time to try these ideas. Thanks!

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  2. Anonymous
    2011-12-10T20:19:57+00:00

    For a long time it does not freeze. i did not update the driver, but i should check whether windows update, update it or not. I will let know xerox about this problem. I checked the event viewer for the past freezes and i think it is the same source for freezing. For now it is fine and did not freeze. What else should i check?

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  3. Anonymous
    2011-12-11T20:38:42+00:00

    It freezes today and I got the message that gives at that time.

    System
    - Provider <br> --- --- <br><br><br><br> [ Name] EventLog <br> --- --- --- --- ---
    - EventID 6008 <br> --- --- --- <br><br><br><br> [ Qualifiers] 32768 <br> --- --- --- --- ---
    Level 2 <br> --- --- ---
    Task 0 <br> --- --- ---
    Keywords 0x80000000000000 <br> --- --- ---
    - TimeCreated <br> --- --- <br><br><br><br> [ SystemTime] 2011-12-11T20:12:43.000000000Z <br> --- --- --- --- ---
    EventRecordID 33282 <br> --- --- ---
    Channel System <br> --- --- ---
    Computer Tekin-PC <br> --- --- ---
    Security <br> --- ---
    - EventData
    22:11:21
    ‎11.‎12.‎2011
    3248
    DB070C0000000B0016000B0015006503DB070C0000000B0014000B0015006503600900003C000000010000006009000000000000B00400000100000002000000

    Binary data:

    In Words

    0000: 000C07DB 000B0000 000B0016 03650015

    0008: 000C07DB 000B0000 000B0014 03650015

    0010: 00000960 0000003C 00000001 00000960

    0018: 00000000 000004B0 00000001 00000002

    In Bytes

    0000: DB 07 0C 00 00 00 0B 00 Û.......

    0008: 16 00 0B 00 15 00 65 03 ......e.

    0010: DB 07 0C 00 00 00 0B 00 Û.......

    0018: 14 00 0B 00 15 00 65 03 ......e.

    0020: 60 09 00 00 3C 00 00 00 `...<...

    0028: 01 00 00 00 60 09 00 00 ....`...

    0030: 00 00 00 00 B0 04 00 00 ....°...

    0038: 01 00 00 00 02 00 00 00 ........

    This is the message.

    It says "The previous system shutdown at 22:11:21 on ‎11.‎12.‎2011 was unexpected."

    Please help

    Can it be a hardware problem? I checked the computer with asus motherboard tool and it did not find any problem.

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