Event says when my system froze that "The DgiVecp service failed to start due to the following error: The system cannot find the file specified."

Anonymous

I found the exact problem that causes this freezes. My computer freezed today at 20:17. I went to the event viewer and found that at that time there is an event says that "The DgiVecp service failed to start due to the following error: The system cannot find the file specified."

Is there anyone who knows about it?

Thank you.

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Anonymous

Hi, Tekinalp67,

Try Gloria's Suggestion from this thread-

http://answers.microsoft.com/en-us/windows/forum/windows_vista-hardware/error-6008/5a6138d1-e997-4d74-98a4-bb974c4114c1

-Or-

Start > Type Regedit

Press Enter

Navigate to the following key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services

Look for an entry listed as DgiVecp

If you find this, then change the Start data value to 4.

Reboot the system and see if the message is gone.

http://tzatziki-solvedproblems.blogspot.com/2010/02/dgivecp.html

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Anonymous

Event ID 6008 - is it still showing up in Event Viewer? Possibilities were heat, video drivers, faulty devices, failing HD's etc

Event ID: 41 Source: Kernel-Power

Source: Kernel-Power
Type: Critical
Description: <br><br>The last sleep transition was unsuccessful. This error could be caused if the system stopped responding failed or lost power during the sleep transition.<br><br><br> <br><br><br>Check for loose connections - did you change power settings to never?<br><br><br>CPU could be overheating<br><br><br>Driver software could be at fault<br><br><br>http://www.eventid.net/display.asp?eventid=41&eventno=9230&source=Kernel-Power&phase=1<br><br><br> <br><br><br> <br><br><br>Boot your system in a clean boot state. When it is up in a clean boot state, activate the sleep mode process. If it has not problems coming out of sleep mode when in the clean boot state, add a few more services back and try the process again. Continue until<br> the issue occurs, then the issue is probably one of the driver's/services that were last enabled that is conflicting with the process sleep undertakes to place the system in sleep mode.<br> <br><br> <br><br>Here are the steps for clean boot; - I recommend updating all drivers and firmware as a step in resolving this as well. <br><br> <br><br>CLEAN BOOT: you can use the steps in the article to narrow down the cause of the problem,http://support.microsoft.com/kb/929135. <br><br>(Step 1 is listed below.) <br><br>Step 1: Perform a clean boot Note If the computer is connected to a network, network policy settings may prevent you from following these steps. We strongly recommend that you do not use the System Configuration utility to modify the advanced<br> boot options on the computer unless a Microsoft support engineer directs you to do this. Doing this may make the computer unusable.<br><br><ol><br><li>Log on to the computer by using an account that has administrator rights. </li><li>Click <strong>Start<br><div><img src="http://support.microsoft.com/library/images/support/kbgraphics/Public/EN-US/VistaStartButton.jpg"></div><br>, type <span>msconfig.exe</span> in the <strong>Start Search box, and then press ENTER to start the System Configuration Utility.<br><br><br><br><div><img src="http://support.microsoft.com/library/images/support/kbgraphics/Public/EN-US/SecurityShield.jpg"></div><br>If you are prompted for an administrator password or for confirmation, type your password, or click<strong>Continue.<br></strong></strong></strong>Regards,<br><br><br><br></li><li>On the <strong>General tab, click <strong>Selective Startup, and then click to clear the<strong>Load startup items check box. (The<br><strong>Use Original Boot.ini check box is unavailable.)</strong></strong></strong></strong></li><li>On the <strong>Services tab, click to select the <strong>Hide all Microsoft services check box, and then click<strong>Disable all.<br><br><br><br><strong>Note</strong> Following this step lets Microsoft services continue to run. These services include Networking, Plug and Play, Event Logging, Error Reporting, and other services. If you disable these services, you may permanently delete all restore points.<br> Do not do this if you want to use the System Restore utility together with existing restore points.</strong></strong></strong></li><li>Click <strong>OK, and then click <strong>Restart.</strong></strong> </li></ol><br><br>http://answers.microsoft.com/en-us/windows/forum/windows_vista-hardware/cannot-awake-from-sleep/fa423ca9-2412-49b5-9f97-37c43a1419c5

Source: Kernel-Power

Type: Critical

Description: The last sleep transition was unsuccessful. This error could be caused if the system stopped responding failed or lost power during the sleep transition. Check for loose connections - did you change power settings to never? CPU could be overheating Driver software could be at fault http://www.eventid.net/display.asp?eventid=41&eventno=9230&source=Kernel-Power&phase=1 Boot your system in a clean boot state. When it is up in a clean boot state, activate the sleep mode process. If it has not problems coming out of sleep mode when in the clean boot state, add a few more services back and try the process again. Continue until the issue occurs, then the issue is probably one of the driver's/services that were last enabled that is conflicting with the process sleep undertakes to place the system in sleep mode. Here are the steps for clean boot; - I recommend updating all drivers and firmware as a step in resolving this as well. CLEAN BOOT: you can use the steps in the article to narrow down the cause of the problem,http://support.microsoft.com/kb/929135. (Step 1 is listed below.) Step 1: Perform a clean boot Note If the computer is connected to a network, network policy settings may prevent you from following these steps. We strongly recommend that you do not use the System Configuration utility to modify the advanced boot options on the computer unless a Microsoft support engineer directs you to do this. Doing this may make the computer unusable. <ol> <li>Log on to the computer by using an account that has administrator rights. </li><li>Click Start <div><img src="http://support.microsoft.com/library/images/support/kbgraphics/Public/EN-US/VistaStartButton.jpg"></div> , type msconfig.exe in the Start Search box, and then press ENTER to start the System Configuration Utility. <div><img src="http://support.microsoft.com/library/images/support/kbgraphics/Public/EN-US/SecurityShield.jpg"></div> If you are prompted for an administrator password or for confirmation, type your password, or clickContinue. Regards, </li><li>On the General tab, click Selective Startup, and then click to clear theLoad startup items check box. (The Use Original Boot.ini check box is unavailable.)</li><li>On the Services tab, click to select the Hide all Microsoft services check box, and then clickDisable all. Note Following this step lets Microsoft services continue to run. These services include Networking, Plug and Play, Event Logging, Error Reporting, and other services. If you disable these services, you may permanently delete all restore points. Do not do this if you want to use the System Restore utility together with existing restore points.</li><li>Click OK, and then click Restart. </li></ol> http://answers.microsoft.com/en-us/windows/forum/windows_vista-hardware/cannot-awake-from-sleep/fa423ca9-2412-49b5-9f97-37c43a1419c5

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80 additional answers

Anonymous

2012-01-21T23:01:36+00:00

I activated it. I am in Turkey I think the windows that I am using is a copy of an another country so it says this message. My system has no brand. I misunderstand you in posting it. I tried to contact with Microsoft with this situation. But now I posted a question.

Thank you for your help.
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Anonymous

2012-01-21T20:42:12+00:00

What is your computer make and model, please?"

I try to technet but it said your windows is not supported in your country.

I do not understand your statement regarding windows not supported in your country. Would you mind explaining it in detail? Does it mean you are not able to Activate Windows?

Did you post to TechNet Forum? Would you mind posting a link to that thread on this forum?

Technet forum has many IT professionals that deal with issues such as yours on a regular basis. We've gone full circle with what I am able to advise therefore I advised that you post to TechNet forum.

Meanwhile, your installation of Windows may have corrupted on install. You can perform a "Clean Install of Windows 7 on your unit and see if BSOD's occur after that.

http://pcsupport.about.com/od/operatingsystems/ss/windows-7-clean-install-part-1.htm
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Anonymous

2012-01-21T19:15:18+00:00

I uninstall the usb drivers and restart the computer. After that I configured the verifier and restart again nothing changed it still gives hidclass.sys bsod. I checked all the driver and they were updated. I try to technet but it said your windows is not supported in your country. I uploaded all the dump files into skydrive and waiting a microsoft support engineer to call me. I can share the dump files with him/her.

PLEASE HELP.....
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