This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
When trying to burn a CD, and having a blank CD-R in the DVD drive, I get "Windows can't read the disc in Drive D". I have tried other discs and DVDs but it seems Windows does not recognise a blank disc. I have another DVD drive and the same is true here as well. I have tried updating the drivers and disabling and re-enabling the drives but to no avail. CDs or DVDs with content are recognised however.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I had the same problem in Windows 7 32-bit (suspect this would fix in Vista as well). After trying everything else under the sun went into Services (Search for programs and files, type "Services") and looked up "Shell Hardware Detection". Found that it was disabled (not sure how it got that way). Right clicked on it to get Properties. Changed Startup type to "Automatic", hit Apply and OK. Problem resolved without even having to reboot!
I had the same problem in Windows 7 32-bit (suspect this would fix in Vista as well). After trying everything else under the sun went into Services (Search for programs and files, type "Services") and looked up "Shell Hardware Detection". Found that it was disabled (not sure how it got that way). Right clicked on it to get Properties. Changed Startup type to "Automatic", hit Apply and OK. Problem resolved without even having to reboot!
Never too late! 12 hours later and many calls to Samsung, the Brand of my 2 LightScribe drives with this problem. NO help there. I am self taught in computers and out-did them ALL. Thanks to this post!!! THANK You all... ESPECIALLY this GENIUS... Samsung was going to issue me RMA's. LOL. Thanks Again.
Hi Nomanerr,
If you have any more Windows related queries, you can always post here at Microsoft Answers.
I have struggled with this same problem for the past six months!! I stummbled onto your little fix and windows will now SEE my disks!!!!!! THANK YOU!!! how could such a simple thing cause so much headache is beyond me!
Have a bless day my friend,
Bob.........
Your answer worked for me too, on a new Windows 7 64 bit install. Thanks for the help!
