Windows does not recognise a blank disc in a DVD drive.

Anonymous
2011-07-24T12:01:42+00:00

When trying to burn a CD, and having a blank CD-R in the DVD drive, I get "Windows can't read the disc in Drive D". I have tried other discs and DVDs but it seems Windows does not recognise a blank disc. I have another DVD drive and the same is true here as well.  I have tried updating the drivers and disabling and re-enabling the drives but to no avail. CDs or DVDs with content are recognised however.

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2011-09-15T18:34:48+00:00

I had the same problem in Windows 7 32-bit (suspect this would fix in Vista as well). After trying everything else under the sun went into Services (Search for programs and files, type "Services") and looked up "Shell Hardware Detection". Found that it was disabled (not sure how it got that way). Right clicked on it to get Properties. Changed Startup type to "Automatic", hit Apply and OK. Problem resolved without even having to reboot!

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  1. Anonymous
    2016-01-13T23:47:48+00:00

    [This applies to Windows 10]

    I tried the other solutions mentioned here, without success. Then, I inserted a blank disc in the CD drive, right clicked it in File Explorer, and clicked on "Format." (no, I've never had to format a CD/DVD before) The format process finished in about ten seconds. The disc was then writeable, and I was able to copy files to it without difficulty.

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  2. Anonymous
    2011-08-02T11:11:53+00:00

    The reply you sent to me on August 1 is exactly the same as the reply you sent on July 25.

    I replied to that on July 25 to the effect that nothing worked!

    Is anyone reading these replies?

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  3. Anonymous
    2011-07-25T08:56:16+00:00

    Hi

    Thanks for your response.

    I tried all the Fixits you suggested but the problem still remains.

    "Windows does not recognise the disc in ...."

    I want to be able to burn from Media Player for example - but the computer does not recognise that there is a disc in the drive.

    I have made some changes. I tried to uninstall and re-install Roxio 2010, and I think the problem probably stems from this.

    Roxio support is not proving helpful.

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  4. Anonymous
    2011-07-25T08:00:52+00:00

    Hi,

    1.     Have you made any changes to your computer prior to this issue?

    You can refer the articles below and see if it helps.

    You can run the fix it from the articles below and see if it helps.

    Your CD or DVD drive can't read or write media

    http://support.microsoft.com/mats/cd\_dvd\_drive\_problems/en-us

    Open the Playing and Burning CDs, DVDs, and Blu‑ray Discs troubleshooter

    http://windows.microsoft.com/en-US/windows7/Open-the-playing-and-burning-cds-dvds-and-bluray-discs-troubleshooter

    Also see:

    Your CD drive or DVD drive is missing or is not recognized by Windows or other programs

    http://support.microsoft.com/kb/982116#top

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