Windows 7 windows update broken after disk clone

Anonymous
2010-12-16T18:20:17+00:00

I used EASEUS Diskcopy to clone a harddisk (new disk 750 GB) and now windows update does not work. Any suggestions?

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2011-04-01T16:43:06+00:00

    Sorry, I got the window update log from old HDD... Here is the error from the 750GB HDD.

    My esent.dll version is 6.1.7601.17514

    2/4/2011 00:06:57:413 904 eec DtaStor FATAL: Failed to initialize datastore, error = 0xC8000247
    2/4/2011 00:06:57:413 904 eec DnldMgr FATAL: DM:CAgentDownloadManager::CheckAllCallDownloadStates: GetSession failed with 0xc8000247.
    2/4/2011 00:06:57:413 904 eec DtaStor FATAL: Failed to initialize datastore, error = 0xC8000247
    2/4/2011 00:06:57:413 904 eec DnldMgr FATAL: DM:CAgentDownloadManager::PurgeExpiredFiles: GetSession failed with 0xc8000247.
    2/4/2011 00:06:57:413 904 eec DtaStor FATAL: Failed to initialize datastore, error = 0xC8000247
    2/4/2011 00:06:57:413 904 eec DnldMgr FATAL: DM:CAgentDownloadManager::PurgeExpiredUpdates: GetSession failed with 0xc8000247.
    2/4/2011 00:07:03:685 904 eec Report CWERReporter finishing event handling. (00000000)

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  2. Anonymous
    2011-04-01T12:05:55+00:00

    Thanks for reply me!

    My esent.dll version is 6.1.7601.17514

    Here is my windows update log for last 100 lines

    31/3/2011 22:30:58:744 952 1f84 Report CWERReporter finishing event handling. (00000000)
    31/3/2011 22:31:03:704 952 1f84 Report CWERReporter finishing event handling. (00000000)
    1/4/2011 00:08:34:560 952 15f0 AU AU deferring detection until wake-up from hibernation
    1/4/2011 00:08:34:687 952 15f0 AU Successfully wrote event for AU health state:0
    1/4/2011 00:08:35:406 952 15f0 AU Triggering Online detection (non-interactive)
    1/4/2011 00:08:39:656 952 1fd4 Report CWERReporter finishing event handling. (00000000)
    1/4/2011 00:08:44:695 952 1fd4 Report CWERReporter finishing event handling. (00000000)
    1/4/2011 00:18:35:407 952 15f0 AU #############
    1/4/2011 00:18:35:407 952 15f0 AU ## START ##  AU: Search for updates
    1/4/2011 00:18:35:407 952 15f0 AU #########
    1/4/2011 00:18:35:516 952 15f0 AU <<## SUBMITTED ## AU: Search for updates [CallId = {1384EC26-FCE2-4599-8151-6A940E1E5BE9}]
    1/4/2011 00:18:35:516 952 1fd4 Agent *************
    1/4/2011 00:18:35:516 952 1fd4 Agent ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
    1/4/2011 00:18:35:516 952 1fd4 Agent *********
    1/4/2011 00:18:35:516 952 1fd4 Agent * Online = Yes; Ignore download priority = No
    1/4/2011 00:18:35:516 952 1fd4 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation'<br> and RebootRequired=1"
    1/4/2011 00:18:35:516 952 1fd4 Agent * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} Third party service
    1/4/2011 00:18:35:532 952 1fd4 Agent * Search Scope = {Machine}
    1/4/2011 00:18:36:000 952 1fd4 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
    1/4/2011 00:18:36:109 952 1fd4 Misc Microsoft signed: Yes
    1/4/2011 00:18:49:868 952 1fd4 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
    1/4/2011 00:18:49:884 952 1fd4 Misc Microsoft signed: Yes
    1/4/2011 00:18:49:977 952 1fd4 Agent Checking for updated auth cab for service 7971f918-a847-4430-9279-4a52d1efe18d at http://download.windowsupdate.com/v9/microsoftupdate/redir/muauth.cab
    1/4/2011 00:18:49:977 952 1fd4 Misc Validating signature for C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab:
    1/4/2011 00:18:49:993 952 1fd4 Misc Microsoft signed: Yes
    1/4/2011 00:18:50:008 952 1fd4 Misc Validating signature for C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab:
    1/4/2011 00:18:50:008 952 1fd4 Misc Microsoft signed: Yes
    1/4/2011 00:18:50:008 952 1fd4 Setup Checking for agent SelfUpdate
    1/4/2011 00:18:50:289 952 1fd4 Setup Client version: Core: 7.5.7601.17514  Aux: 7.5.7601.17514
    1/4/2011 00:18:50:289 952 1fd4 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
    1/4/2011 00:18:50:305 952 1fd4 Misc Microsoft signed: Yes
    1/4/2011 00:18:50:320 952 1fd4 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
    1/4/2011 00:18:50:320 952 1fd4 Misc Microsoft signed: Yes
    1/4/2011 00:18:50:352 952 1fd4 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
    1/4/2011 00:18:50:398 952 1fd4 Misc Microsoft signed: Yes
    1/4/2011 00:18:53:612 952 1fd4 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
    1/4/2011 00:18:53:612 952 1fd4 Misc Microsoft signed: Yes
    1/4/2011 00:18:53:690 952 1fd4 Setup Skipping SelfUpdate check based on the /SKIP directive in wuident
    1/4/2011 00:18:53:690 952 1fd4 Setup SelfUpdate check completed.  SelfUpdate is NOT required.
    1/4/2011 00:19:02:223 952 1fd4 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab:
    1/4/2011 00:19:02:239 952 1fd4 Misc Microsoft signed: Yes
    1/4/2011 00:19:02:254 952 1fd4 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab:
    1/4/2011 00:19:02:270 952 1fd4 Misc Microsoft signed: Yes
    1/4/2011 00:19:02:270 952 1fd4 PT +++++++++++  PT: Synchronizing server updates <br>+++++++++++
    1/4/2011 00:19:02:270 952 1fd4 PT + ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = https://www.update.microsoft.com/v6/ClientWebService/client.asmx
    1/4/2011 00:19:17:075 952 1fd4 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab:
    1/4/2011 00:19:17:075 952 1fd4 Misc Microsoft signed: Yes
    1/4/2011 00:19:17:106 952 1fd4 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv4muredir.cab:
    1/4/2011 00:19:17:106 952 1fd4 Misc Microsoft signed: Yes
    1/4/2011 00:19:17:106 952 1fd4 PT +++++++++++  PT: Synchronizing extended update info <br>+++++++++++
    1/4/2011 00:19:17:106 952 1fd4 PT + ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = https://www.update.microsoft.com/v6/ClientWebService/client.asmx
    1/4/2011 00:19:18:479 952 1fd4 Agent Update {295461AE-794C-4209-BE68-E0E5AB4B1818}.100 is pruned out due to potential supersedence
    1/4/2011 00:19:18:479 952 1fd4 Agent * Added update {EEA992D5-D210-4C61-BC85-C99FB2605D0A}.100 to search result
    1/4/2011 00:19:18:479 952 1fd4 Agent * Found 1 updates and 65 categories in search; evaluated appl. rules of 1306 out of 1985 deployed entities
    1/4/2011 00:19:18:666 952 1fd4 Agent *********
    1/4/2011 00:19:18:666 952 1fd4 Agent **  END  ** <br>Agent: Finding updates [CallerId = AutomaticUpdates]
    1/4/2011 00:19:18:666 952 1fd4 Agent *************
    1/4/2011 00:19:18:681 952 1374 AU >>##  RESUMED  ## AU: Search for updates [CallId = {1384EC26-FCE2-4599-8151-6A940E1E5BE9}]
    1/4/2011 00:19:18:681 952 1374 AU # 1 updates detected
    1/4/2011 00:19:18:697 952 1374 AU WARNING: Eula for Update is not downloaded.Not offering for install update:
    1/4/2011 00:19:18:697 952 1374 AU #########
    1/4/2011 00:19:18:697 952 1374 AU ##  END  ## <br>AU: Search for updates [CallId = {1384EC26-FCE2-4599-8151-6A940E1E5BE9}]
    1/4/2011 00:19:18:697 952 1374 AU #############
    1/4/2011 00:19:18:697 952 1374 AU Successfully wrote event for AU health state:0
    1/4/2011 00:19:18:697 952 1374 AU #############
    1/4/2011 00:19:18:697 952 1374 AU ## START ##  AU: Refresh featured updates info
    1/4/2011 00:19:18:697 952 1374 AU #########
    1/4/2011 00:19:18:697 952 1374 AU No featured updates available.
    1/4/2011 00:19:18:697 952 1374 AU #########
    1/4/2011 00:19:18:697 952 1374 AU ##  END  ## <br>AU: Refresh featured updates info
    1/4/2011 00:19:18:697 952 1374 AU #############
    1/4/2011 00:19:18:697 952 1374 AU AU setting next detection timeout to 2011-04-01 14:11:38
    1/4/2011 00:19:18:697 952 1374 AU Setting AU scheduled install time to 2011-03-31 19:00:00
    1/4/2011 00:19:18:697 952 1374 AU Successfully wrote event for AU health state:0
    1/4/2011 00:19:18:697 952 1374 AU Successfully wrote event for AU health state:0
    1/4/2011 00:19:23:673 952 1fd4 Report REPORT EVENT: {AD77EE1A-9339-4C64-8769-B11F26CFE37E}
    1/4/2011 00:19:23:673 952 1fd4 Report CWERReporter finishing event handling. (00000000)
    1/4/2011 01:15:04:328 952 15f0 AU Successfully wrote event for AU health state:0
    1/4/2011 01:15:09:326 952 3258 Report CWERReporter finishing event handling. (00000000)
    1/4/2011 01:16:10:013 952 15f0 AU AU setting next sqm report timeout to 2011-04-01 17:16:10
    1/4/2011 02:13:59:568 952 15f0 AU Successfully wrote event for AU health state:0
    1/4/2011 02:14:04:575 952 48bc Report CWERReporter finishing event handling. (00000000)
    1/4/2011 02:14:23:232 952 15f0 Shutdwn user declined update at shutdown
    1/4/2011 02:14:23:232 952 15f0 AU Successfully wrote event for AU health state:0
    1/4/2011 02:14:23:232 952 15f0 AU AU initiates service shutdown
    1/4/2011 02:14:23:232 952 15f0 AU ###########  AU: Uninitializing Automatic Updates <br>###########
    1/4/2011 02:14:23:513 952 15f0 Report CWERReporter finishing event handling. (00000000)
    1/4/2011 02:14:23:747 952 15f0 Service *********
    1/4/2011 02:14:23:747 952 15f0 Service **  END  ** <br>Service: Service exit [Exit code = 0x240001]
    1/4/2011 02:14:23:747 952 15f0 Service *************
    1/4/2011 19:57:31:412 956 12ec Misc ===========  Logging initialized (build: 7.5.7601.17514, tz: +0800) <br>===========
    1/4/2011 19:57:31:443 956 12ec Misc = Process: C:\Windows\system32\svchost.exe
    1/4/2011 19:57:31:443 956 12ec Misc = Module: c:\windows\system32\wuaueng.dll
    1/4/2011 19:57:31:412 956 12ec Service *************
    1/4/2011 19:57:31:443 956 12ec Service ** START **  Service: Service startup
    1/4/2011 19:57:31:443 956 12ec Service *********
    1/4/2011 19:57:32:192 956 12ec Agent * WU client version 7.5.7601.17514
    1/4/2011 19:57:32:192 956 12ec Agent * Base directory: C:\Windows\SoftwareDistribution
    1/4/2011 19:57:32:192 956 12ec Agent * Access type: No proxy
    1/4/2011 19:57:32:207 956 12ec Agent * Network state: Connected

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  3. Anonymous
    2011-03-31T16:43:49+00:00

    You can extract the .msu to obtain esent.dll if that is what is causing the Windows Defender and Windows Update service issues. However, since the clone of the HD has already been updated by the application of Windows 7 SP1, which updated esent.dll, then the Hotfix may not be applicable here.

    Please post the Version number of esent.dll, found in Windows\System32, and the last 50 or so lines of the WindowsUpdate.log, located in Windows, so we can see if this is an ESENT/JET database issue, HoYIU.

    Here's what the issue appears as in the WindowsUpdate.log

    2010-12-16 21:16:19:604 1436 11e0 DtaStor FATAL: DS: 0xc8000247: JetInit failed

    2010-12-16 21:16:19:604 1436 11e0 DtaStor FATAL: Failed to initialize datastore, error = 0xC8000247

    2010-12-16 21:16:19:604 1436 11e0 DnldMgr FATAL: DM:CAgentDownloadManager::CheckAllCallDownloadStates: GetSession failed with 0xc8000247.

    2010-12-16 21:16:19:608 1436 11e0 DtaStor WARNING: DS: 0xc8000247: error type = 5

    2010-12-16 21:16:19:608 1436 11e0 DtaStor FATAL: DS: 0xc8000247: JetInit failed2010-12-16 21:16:19:608 1436 11e0 DtaStor FATAL: Failed to initialize datastore, error = 0xC8000247

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  4. Anonymous
    2011-03-31T04:42:07+00:00

    I read all the information posted here because I got the same problem. But my case is a bit different from above.  Here is my problem:

    1. My notebook computer is Sony VGN-NW15G, HDD = 250GB.
    2. The system was Vista Home Premium when purchase.
    3. It was upgraded to Window 7 Home Premium after I received the DVD from Microsoft.
    4. I have downloaded and installed the Win7 SP1 recently
    5. Due to no space, I clone my old HDD to new one - 750GB HDD - Hitachi (5400rpm, 8Mb)
    6. The Window can startup and run normally in new HDD, except for Window Update and Window Defender.
    7. Reason for failed to updated is "Windows Update cannot currently check for updates because the service is not running. You may have to restart your computer. "
    8. So I think the problem can be solved by using Hotfix KB982018 as stated in the suggestion of zowie_abc on 13-Jan-2011.
    9. However, when I use the old HDD to run the msu file obtained from hotfix KB982018 (I am sure I got the right hotfix for x86, as it was detected by hotfix download website), an error message pop up "This update is not suitable for your computer". Thus, I can't get the updated dll files...
    10. Do I need to run the msu file in another computer, not the old HDD one, but complete different computer? But I don't have it, what can I do?

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  5. Anonymous
    2011-03-25T11:52:31+00:00

    Struggling the same problem with my asus laptop and new AdvFormat WD hdd - win 7 x64 was restored from backup (done on old drive) and Update doesn't work (it gives 0xC8000222).

    When trying to install kb982018 hotfix  Update raises 0xC8000222 error and fails. Old drive crushed so I can't apply kb982018 on it.

    Latest Intel RST drivers installed, laptop has supported Intel(R) ICH9M-E/M SATA AHCI Controller.

    Could you please advise what should I do in this situation?

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