My wireless Optical mouse 2000 Scroll wheel works intermittently-- "the mouse sigal is low"

Anonymous
2011-05-06T21:16:06+00:00

Original Title: My wireless Optical mouse 2000 Scroll wheel works intermittently

I recently purchased a wireless desktop set that has a wireless optical mouse 2000, Wireless Keyboard 100 and a wireless desktop receiver 3.1 in the kit. After installing the drivers and Intellitype/point software the mouse wheel doesn't work all the time, for instance after clicking my way into an eighty plus page PDF manual or long webpage the wheel seems to not work in one direction, then the other direction won't work. I've tried new batteries, latest driver package from microsoft site (intellipoint 8.01) moving closer to the receiver or farther away to the point of "low mouse signal". Today however the mouse is 2-3 feet away from the receiver and it keeps popping up saying "the mouse sigal is low would you like to start the troubleshooter?" Yes i have tried this and tried switching the usb connection to no avail. Can Anyone HELP please.... Tired of Click and Drag

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2011-06-07T00:19:00+00:00

The same problem here, but I have found a way to make it work (actually there are two ways LOL)

-   Remove one of the batteries.  Believe it or not, the scroll wheel works perfectly when I remove one of the battery (doesn't matter which one).  However, I don't know how long it will last since there is only one battery in operational.

OR

-  Remove the batter cover and take out the batteries.  Use a screw driver to loose the screw about 2 turns (for some reason I believe it was screwed in too tight).  Put the batteries back and you are or set.

I can not guarantee that my methods will always work, but the fact is it's working for me ever since.

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  1. Anonymous
    2011-09-19T05:01:01+00:00

    Amazing, the dark arts must be at work here!!!  The "quarter-screw-turn" will from now on be my first port of call on any hardware issue  :)

    I am also humbled by the dark art of the screwdriver. It in fact does the trick! How would Microsoft put this in the manuals?

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  2. Anonymous
    2011-09-16T18:30:24+00:00

    Holy ****.... it did work. This is officially the most retarded fix for a product I have ever encountered in the history of troubleshooting anything. I mean come on, how did having a screw turned mearly a quarter-turn too tight render a scroll wheel useless?? This is up there with punching your TV set to fix the picture and blowing on nintendo cartridges when they'd crash.

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  3. Anonymous
    2011-08-21T13:50:40+00:00

    I can't believe that just worked, fantastic!

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  4. Anonymous
    2011-08-12T19:44:14+00:00

    Just before I threw my new mouse out the window I find this: unbelievable - the unscrewing really does the trick! How do you come to a solution like this?

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