Blue Screen error: DRIVER_IRQL_NOT_LESS_OR_EQUAL

Anonymous
2011-02-19T04:59:53+00:00

original title: Another sad story of the dreaded BSOD... error: DRIVER_IRQL_NOT_LESS_OR_EQUAL ... Please advise as to best approach to remedy problem~

I guess it would be almost two weeks ago now that my wifes laptop first had the error (tech info line is as follows):

iaStor.sys - Address FFFFF8800110BF2B base at FFFFF880010C1000, DateStamp 4a287aa4.

The Laptop is a year old and has had no problems previously. I dont know all the specs but its an ASUS with an Intel Centrino and running Windows 7 OS.

Here's what I have done so far:

  1. I tried to boot system in all SAFE modes ... no joy... same error~
  2. I booted system with recovery CD and tried to to perform a restore from previous resore points (tried 3 previous dates so far) ... no joy ... same error~
  3. (after reading previous posts of others with simular problems) I booted system with recovery/driver cd and renamed existing iaStor.sys to iaStor1.sys and, then copied iaStor.sys file from recovery/driver cd ... no joy... same error~
  4. Submitting to my level of ignorance, I told my wife to take it Best Buy and have the Geek Squad Fix it... Knowing that she had purchased the extended warranty(costing $220), I thought it would certainly be covered! She reports them saying its not a harware problem, its a driver problem and it will cost $140 for them to fix it! She went on to tell me if we didnt have the warranty, the Geeks would chage $240, so we should feel better about that! lmao!!! we cant afford either ammount!  Well the Geek in question may well be very computer savy but he is and idiot in securing company software as he left his diagnostic disk in my laptop. Lucky for him, I am an honest man and I wont go and sell Geek Squad software on the black market!

*** Not wanting to loose any personal files existing, I have not completely reinstalled Windows 7... and I am really wanting to avoid that process (mostly, because figuring out how to copy everything without spending $$$ on an external is still baffling me!)  I hope that you'all can walk me through the fix on this because I cant afford any other process to getting our laptop back on-line~

Thx in advance for your help,

Ra

USN ret

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2011-02-22T00:21:48+00:00

    ok... Express Gate Issue fixed~

    ran the IMSM program I downloaded~ (just to bo sure Im running the most up to date driver)

    everything's up-to-date~

    time to give it back to the wife... hopefully, she wont hand it back in the near future with that dear in the headlights look~~~ saying, "honey... its broke"

    
Thanks again brother~ God Bless you and yours~

Ra

(sry Rob... my bust~  [http://cid-50c6811603b45d4f.office.live.com/browse.aspx/Minidumps%5E5laptop%5E6](http://cid-50c6811603b45d4f.office.live.com/browse.aspx/Minidumps%5E5laptop%5E6) )

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  2. Anonymous
    2011-02-22T00:20:17+00:00

    Hi,

    We can't access your SkyDrive unless you provide a link to the Public area where the

    minidumps are located.

    Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle - Mark Twain said it right.

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  3. Anonymous
    2011-02-21T23:39:09+00:00

    (likely cause) yeah... maybe~

     Ive created (or removed... depending on how you look at it) another problem tho...

    the laptop use to boot up to an ASUS  Exress Gate and you would have to exit that screen to load windows ( which would display in a multi user network maner)...  now it boots up directly into windows.  Im reading thru the manual now to see if I can figure it out~

    I really do appreciate all your help with this Rob!  Being able to network with someone well versed in Windows makes fixing these issues SO MUCH EASIER!

    (and on a funnier note... I havent got a response to my ASUS tech assist ...... yet!)

    btw ~ be careful trek'in those wild trails on ur bike~

    :-)  Ra

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  4. Anonymous
    2011-02-21T23:21:43+00:00

    Hi,

    For BlueScreen troubleshooting methods using BlueScreenView and MyEventViewer see my replies

    if this thread - top 3 answers (+1 other).

    http://social.answers.microsoft.com/Forums/en-US/w7repair/thread/c675b7b8-795f-474d-a1c4-6b77b3fcd990

    BlueScreenView does a general reading and has link to DumpCHK if you have the Debugging Tools

    for Windows loaded. Of course the best debugger, also included in the DT for W is WinDBG.

    Using Microsoft Windows Debugger (WinDbg)

    http://kipirvine.com/asm/4th/debug/windbg/index.htm

    WinDbg

    http://en.wikipedia.org/wiki/WinDbg

    Download and Install Debugging Tools for Windows (DumpCHK and WinDBG)

    http://www.microsoft.com/whdc/devtools/debugging/default.mspx

    Hope this helps.

    Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle - Mark Twain said it right.

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  5. Anonymous
    2011-02-21T23:18:42+00:00

    fyi... i just zipped em and put em on my Skydrive (w/ everyone access)

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