When forwarding emails, pictures are stripped from text & put in slide show destroying original

Anonymous
2010-12-18T18:38:53+00:00

I have Windows 7 & IE8. When I receive a perfectly good email with pictures or gif's embedded in the text and TRY TO FORWARD IT, the forwarded email has all the pictures stripped out & put in a slide show. The text is full of the dreaded red x's & the whole thing is unreadable.

How can I stop this? Turn off the slide show feature?

Windows for home | Other | Email and communications

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  1. Anonymous
    2010-12-31T19:36:44+00:00

    I'm off on business for 2 months and won't have my Windows 7 until March.

    I'll try to do my best to answer your questions via Windows XP starting on Monday ............... but it's starting to sound like wa4anr will be your best contact. 

    I am absolutely NOT giving up on this, and I WILL be in touch as best I can!

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  2. Anonymous
    2011-01-01T13:24:22+00:00

    OK, I uploaded a sample mail file with pictures.  A red X now appears next to the file name in the upload box which isn't encouraging.  Assuming that the upload worked, this is what should should see (or at least what I and my mail recipients would see):

    If you simply forward the mail, the pictures are stripped out and end up as a slide show at the beginning of the mail - at least if you are getting it on WLM 2011.  Recipients using some other mail programs claim that the pictures don't get through at all.

    If you forward the mail as an attachment, the original mail is preserved.  The problem is that you can't remove extraneous junk like forwarding email addresses when you send it this way.

    I want a way to forward mail that doesn't change the mail.

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  3. Anonymous
    2011-01-01T21:43:06+00:00

    @S0CSeven

    We will wait for your response so we can further investigate your issue.

    @wa4anr

    Thank you for the sample email you've sent. This issue is now under investigation.

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  4. Anonymous
    2011-01-17T16:17:43+00:00

    Do you need any more samples?

    I'm curious about the status of your investigation . . .

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  5. Anonymous
    2011-01-17T17:42:19+00:00

    I'm awaiting the response too. I have emails from people, with attachments, and the attachments dissapear when I open the email. I simply can't accept that there are only 2 of us who are in this position. I REGULARLY have all sorts of problems with correspondents whose emails to and from me have been trashed.

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