why won't my games play on my computer

Anonymous
2011-09-17T03:39:30+00:00

why won't my games play on my computer. they will load and come on but after so many seconds the game will close out.why is that?

Windows for home | Previous Windows versions | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2011-09-17T16:07:55+00:00

Hi,

1.  Do you get any exact error message while loading the game? If yes, please let me know the exact error code.

2.  What is make and model of your computer?

3.  Which games are you not able to play on your system?

4.  Were you able to play the games on your system in past? If so, when did the problem start and have you made any hardware or software changes recently?

5.   Are you talking about the online games or the games which are installed in your system?

If the problems are with online games, update your flash player. Click on the link given below to update it:

http://get.adobe.com/flashplayer/

If you are not able to play games installed in your system, try the following methods and let me know if that helps you:

Method 1:

Try following the KB article to perform Clean Boot:

How to troubleshoot a problem by performing a clean boot in Windows Vista and Windows 7

http://support.microsoft.com/kb/929135

Disclaimer: After you used the clean boot to resolve your problem follow Step 7 to reset the computer to start as usual.

Method 2:

Check if you face the similar issue in safe mode.

To start your computer in safe mode go through the below mentioned article

http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode

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  1. Anonymous
    2018-11-30T15:28:32+00:00

    Yes I get error code 0x803F8001

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  2. Anonymous
    2018-11-30T15:34:32+00:00

    I get error code 0x803F8001.

    I have an Acer, Aspire F 15.

    I have been playing  Hidden City, Hidden adventure for about a year with no problems.I

    It  is downloaded onto my computer.

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  3. Anonymous
    2018-11-30T15:52:56+00:00

    Thank you for helping me out and I have my games back and all is well...

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  4. Anonymous
    2018-12-06T02:34:53+00:00

    i get "unable to locate file, the data path appears to be incorrect, please check your data path" whenever i try to run Rise and fall civilizations at war i have not used this on this system before and im currently using windows 10 (I think) please help, love the **** out of this game was huge part of childhood would very much appreciate it if you could help out!

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