why won't my games play on my computer

Anonymous
2011-09-17T03:39:30+00:00

why won't my games play on my computer. they will load and come on but after so many seconds the game will close out.why is that?

Windows for home | Previous Windows versions | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2011-09-17T16:07:55+00:00

Hi,

1.  Do you get any exact error message while loading the game? If yes, please let me know the exact error code.

2.  What is make and model of your computer?

3.  Which games are you not able to play on your system?

4.  Were you able to play the games on your system in past? If so, when did the problem start and have you made any hardware or software changes recently?

5.   Are you talking about the online games or the games which are installed in your system?

If the problems are with online games, update your flash player. Click on the link given below to update it:

http://get.adobe.com/flashplayer/

If you are not able to play games installed in your system, try the following methods and let me know if that helps you:

Method 1:

Try following the KB article to perform Clean Boot:

How to troubleshoot a problem by performing a clean boot in Windows Vista and Windows 7

http://support.microsoft.com/kb/929135

Disclaimer: After you used the clean boot to resolve your problem follow Step 7 to reset the computer to start as usual.

Method 2:

Check if you face the similar issue in safe mode.

To start your computer in safe mode go through the below mentioned article

http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode

Was this answer helpful?

80+ people found this answer helpful.
0 comments

137 additional answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2019-03-05T09:11:37+00:00

    i have the same problem. for my case, i was trying to run Factory io (a plc simulation software). it always crashes while opening.

    i ran a dxdiag and realized am missing DirectX features.

    DirectDraw, Direct3D and AGP Texture Acceleration features are all not available.

    My laptop is HP pavilion g6 running windows7 ultimate 32bit

    some out there pliz help me because i have tried the hotfix but they say its nolonger available

    Was this answer helpful?

    0 comments
  2. Anonymous
    2019-03-01T18:46:21+00:00

    My problem is Alice of Albion.  Please address my problem and not someone else.  I tried to purchases some diamonds 299 for $9.99 twice.  However they did not download.   The message came back to me to go to My Games or My Library and download the game.  I have tried that twice and it did not work.  Please help me fix this problem or refund my$19.98.  Thank you, NancyFerguson

    Was this answer helpful?

    0 comments
  3. Anonymous
    2019-03-01T17:10:13+00:00

    Black desert for xbox doesn't accept my connection error code BEC_001 800/70005 what do i do contact me please.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2019-02-28T22:34:23+00:00

    Was not my question.  I purchased diamonds from Alice of Ambion.  Ambion says I already have the 229, to look in my Games and download that and I have and it did not download them,  Then It said to download My Library I did and that didn't work.  Please fix the problem or refund my $10.65.  I am past frustrated.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments