why won't my games play on my computer

Anonymous
2011-09-17T03:39:30+00:00

why won't my games play on my computer. they will load and come on but after so many seconds the game will close out.why is that?

Windows for home | Previous Windows versions | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2011-09-17T16:07:55+00:00

Hi,

1.  Do you get any exact error message while loading the game? If yes, please let me know the exact error code.

2.  What is make and model of your computer?

3.  Which games are you not able to play on your system?

4.  Were you able to play the games on your system in past? If so, when did the problem start and have you made any hardware or software changes recently?

5.   Are you talking about the online games or the games which are installed in your system?

If the problems are with online games, update your flash player. Click on the link given below to update it:

http://get.adobe.com/flashplayer/

If you are not able to play games installed in your system, try the following methods and let me know if that helps you:

Method 1:

Try following the KB article to perform Clean Boot:

How to troubleshoot a problem by performing a clean boot in Windows Vista and Windows 7

http://support.microsoft.com/kb/929135

Disclaimer: After you used the clean boot to resolve your problem follow Step 7 to reset the computer to start as usual.

Method 2:

Check if you face the similar issue in safe mode.

To start your computer in safe mode go through the below mentioned article

http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode

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  1. Anonymous
    2019-02-28T21:49:43+00:00

    did the suggested actions. tested flash player it is working. games still won't come up

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  2. Anonymous
    2019-02-23T15:11:56+00:00

    I play Alice of Albion.  I have made a few purchases for diamonds.   However they have not downloaded.  It keeps telling me to download My games or My library.  I have tried this several times and it still doesn't work.  Help me please.  Thanks, Nancy

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  3. Anonymous
    2019-02-22T02:18:55+00:00

    on my candy crush games my screen keeps going black and I cant play them  they will work for a while and the it happen again I have had this problem with all three soda crush and jelly I am getting very frustrated nit has been going on dfor a while

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  4. Anonymous
    2019-02-14T15:10:58+00:00

    I have a HP DEskjet 2600  I am trying to get the mouse off of it it was working fine the I couldnt find the arrow to type

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