Eclipse CLD MP3 Player is not recognized. In Device Manager, I get the message that there is no driver installed.

I have the same MP3 player, new out of the box, and it will not install under Windows 7. I've uninstalled and reinstalled the driver numerous times without success. I've run the troubleshooter also without success. Below is the report that the troubleshooter generated. Hopefully someone has an answer!

Devices and Printers Publisher details

Issues found

DTMB BDA TV USB has a driver problemDTMB BDA TV USB has a driver problem

There is a problem with the driver for DTMB BDA TV USB. The driver needs to be reinstalled. Not fixed 

Reinstall device driver Completed

Problem with PnP devicesProblem with PnP devices

There are problems with some PnP devices. Windows will take additional steps to further troubleshoot these devices. Detected 

Potential issues that were checked

Windows Update configured to never install driversWindows Update configured to never install drivers

Driver updates aren't automatically installed when detected by Windows Update. Issue not present 

Issues found Detection details

6 DTMB BDA TV USB has a driver problem Not fixed 

There is a problem with the driver for DTMB BDA TV USB. The driver needs to be reinstalled.

Device information

Name: DTMB BDA TV USB

ID: USB\VID_1234&PID_5678\01234567890B

Error code: 10

Reinstall device driver Completed

There is a problem with the driver for DTMB BDA TV USB. Reinstalling the driver might fix this problem.

 Problem with PnP devices Detected 

There are problems with some PnP devices. Windows will take additional steps to further troubleshoot these devices.

Potential issues that were checked Detection details

 Windows Update configured to never install drivers Issue not present 

Driver updates aren't automatically installed when detected by Windows Update.

Detection details 

Collection information

Computer Name:  XXXX-PC

Windows Version: 6.1

Architecture: amd64

Time: Saturday, March 17, 2012 1:00:57 AM

Publisher details 

Devices and Printers

Troubleshoot problems with devices and printers.

Package Version: 2.0

Publisher: Microsoft Corporation

Devices and Printers

Troubleshoot problems with devices and printers.

Package Version: 2.0

Publisher: Microsoft Corporation

Hardware and Devices

Use hardware and access devices connected to your computer.

Package Version: 1.1

Publisher: Microsoft Windows

Windows Network Diagnostics

Detects problems with network connectivity.

Package Version: 1.0

Publisher: Microsoft Windows

Printer

Troubleshoot problems preventing printing from completing.

Package Version: 1.0

Publisher: Microsoft Windows

USB

Troubleshoot problems with a USB device

Package Version: 1.0

Publisher: Microsoft Corporation

Dear CheechMonger...I had a similar problem earlier today when my new Eclipse CLD 4GB MP3 player stopped registering in Windows Explorer in the aftermath of a driver update (even though I could tell it was still registering somewhere on the machine, since I heard a noise whenever I disconnected or reconnected it from the USB cord).  When I ran the troubleshooter, I received a similar message about the DTMB BDA TV USB driver.  I cant say for certain whether this will work for you or not -- maybe you've already tried this -- but what finally worked for me was going to Device Manager and right-clicking the device which had a label in the shape of a yellow triangle with an exclamation point inside.  After disabling and re-enabling the device in the hope that this would fix the problem -- which it didn't -- I then tried to update the driver and that didn't work either.  Finally, since I couldn't figure out what else to do and didn't think I had anything to lose, I uninstalled the device as Umesh suggests and ticked the box telling the machine to uninstall the device driver as well.  Lo and behold, when I disconnected and then reconnected the player to the computer...voila!  It started registering correctly again.

That being said, I feel it's worth noting that my current Eclipse player is a replacement for one which I bought only last week -- the one which had a hiccup and stopped playing after only one day (a problem which I was fortunately able to fix) and then broke down completely after only five days.  Yes, I know we can't expect much from them given how comparatively inexpensive they are, but the possibility can't be ruled out that they are an example of caveat emptor.

Hi GDGriffin,

I tried your suggestions but unfortunately they didn't work for me. I almost thought it was going to as it seemed to take longer in downloading and installing the driver, but in the end the installation failed, and the message I received then referred me to the manufacturer. Seeing I only paid $20 for it, I returned it to the store where I bought it, where the person who waited on me said that they had had some problems with others of the same model. So I'll do a little more research before buying another player. Thanks for your suggestion, though!

I tried all of this and it didn't work... The manufacturer does not have the driver on its website, or I would think downloading it from there would fix the issue.