Eclipse CLD MP3 Player is not recognized. In Device Manager, I get the message that there is no driver installed.

Anonymous

Original title: Eclipse CLD MP3 Player

I just tried to use Eclipse CLD MP3 Player and my computer doesn't recognize it. I've tried the Troubleshooting steps and checked everything - In Device Manager, I get the message that there is no driver installed. Is the player bad, or am I missing something?

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Answer accepted by question author

Anonymous

Hi,

1. Were you able to use that player without any issue earlier?

2. Did you make any changes on the computer prior to this issue?

3. What exactly happen when you connect the player? Do you receive any error message?

4. Which troubleshooting steps did you try?

5. Did you try connecting it to different USB ports and check?

6. Did you connect it to different computer and check what happens?

Let’s try these steps and check.

1. Open the device manager.

2. Right-click on the device and select Uninstall.

3. Click on Action option in menu bar and select Scan for hardware changes.

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41 additional answers

Anonymous

2012-03-17T05:04:52+00:00

I have the same MP3 player, new out of the box, and it will not install under Windows 7. I've uninstalled and reinstalled the driver numerous times without success. I've run the troubleshooter also without success. Below is the report that the troubleshooter generated. Hopefully someone has an answer!

Devices and Printers Publisher details

Issues found

DTMB BDA TV USB has a driver problemDTMB BDA TV USB has a driver problem

There is a problem with the driver for DTMB BDA TV USB. The driver needs to be reinstalled. Not fixed

Reinstall device driver Completed

Problem with PnP devicesProblem with PnP devices

There are problems with some PnP devices. Windows will take additional steps to further troubleshoot these devices. Detected

Potential issues that were checked

Windows Update configured to never install driversWindows Update configured to never install drivers

Driver updates aren't automatically installed when detected by Windows Update. Issue not present

Issues found Detection details

6 DTMB BDA TV USB has a driver problem Not fixed

There is a problem with the driver for DTMB BDA TV USB. The driver needs to be reinstalled.

Device information

Name: DTMB BDA TV USB

ID: USB\VID_1234&PID_5678\01234567890B

Error code: 10

Reinstall device driver Completed

There is a problem with the driver for DTMB BDA TV USB. Reinstalling the driver might fix this problem.

Problem with PnP devices Detected

There are problems with some PnP devices. Windows will take additional steps to further troubleshoot these devices.

Potential issues that were checked Detection details

Windows Update configured to never install drivers Issue not present

Driver updates aren't automatically installed when detected by Windows Update.

Detection details

Collection information

Computer Name: XXXX-PC

Windows Version: 6.1

Architecture: amd64

Time: Saturday, March 17, 2012 1:00:57 AM

Publisher details

Devices and Printers

Troubleshoot problems with devices and printers.

Package Version: 2.0

Publisher: Microsoft Corporation

Devices and Printers

Troubleshoot problems with devices and printers.

Package Version: 2.0

Publisher: Microsoft Corporation

Hardware and Devices

Use hardware and access devices connected to your computer.

Package Version: 1.1

Publisher: Microsoft Windows

Windows Network Diagnostics

Detects problems with network connectivity.

Package Version: 1.0

Publisher: Microsoft Windows

Printer

Troubleshoot problems preventing printing from completing.

Package Version: 1.0

Publisher: Microsoft Windows

USB

Troubleshoot problems with a USB device

Package Version: 1.0

Publisher: Microsoft Corporation
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