Eclipse CLD MP3 Player is not recognized. In Device Manager, I get the message that there is no driver installed.

Okay, wife and son each got one of the eclipse mp3 players for Christmas from her dad and we ran into this problem though they've ha declipse players in the past that died for a variety of reasons over the years (usually involving being submersed for some reason or another in water) and here's the problem with both.... the usb cord. To be more specific, the end that connects into the player itself will stop before being all the way connected. In fact when connecting it to the mp3 player, the connector will stop short, push a bit more and there will be click as it slides in further. Their players, when connecting the cord to ad dmusic to them, was stopping with half the connector sticking out, a bit more pressure, a click and they went in the rest of way. Try this and see if it's the problem. I think they may have added this feature because, in the past, with their older mp3 players, they'd become disconnected when transferring music to them from a desktop because of the extremely short usb cords. My PC has two USB slots on the monitor maybe 6" from my desk's surface, and I still have to place a something there to sit the players on when charging or transferring music or they hang.. and forget about using the ones on the front of my tower or back, they're even further away from a place to sit the players with their short cords. Hope this help, here's a summary:

         When connecting the usb cord to the player, make sure it is connected all the way, only a sliver of the metal part of the connector should be showing if connected fully, so to be sure push in until it clicks... and try connecting to the computer again.

I really appreciate your taking the time to outline how to correct this situation. I had tried everything else. This worked! Thanks!

Hi GDGriffin,

I tried your suggestions but unfortunately they didn't work for me. I almost thought it was going to as it seemed to take longer in downloading and installing the driver, but in the end the installation failed, and the message I received then referred me to the manufacturer. Seeing I only paid $20 for it, I returned it to the store where I bought it, where the person who waited on me said that they had had some problems with others of the same model. So I'll do a little more research before buying another player. Thanks for your suggestion, though!

I have the same MP3 player, new out of the box, and it will not install under Windows 7. I've uninstalled and reinstalled the driver numerous times without success. I've run the troubleshooter also without success. Below is the report that the troubleshooter generated. Hopefully someone has an answer!

Devices and Printers Publisher details

Issues found

DTMB BDA TV USB has a driver problemDTMB BDA TV USB has a driver problem

There is a problem with the driver for DTMB BDA TV USB. The driver needs to be reinstalled. Not fixed 

Reinstall device driver Completed

Problem with PnP devicesProblem with PnP devices

There are problems with some PnP devices. Windows will take additional steps to further troubleshoot these devices. Detected 

Potential issues that were checked

Windows Update configured to never install driversWindows Update configured to never install drivers

Driver updates aren't automatically installed when detected by Windows Update. Issue not present 

Issues found Detection details

6 DTMB BDA TV USB has a driver problem Not fixed 

There is a problem with the driver for DTMB BDA TV USB. The driver needs to be reinstalled.

Device information

Name: DTMB BDA TV USB

ID: USB\VID_1234&PID_5678\01234567890B

Error code: 10

Reinstall device driver Completed

There is a problem with the driver for DTMB BDA TV USB. Reinstalling the driver might fix this problem.

 Problem with PnP devices Detected 

There are problems with some PnP devices. Windows will take additional steps to further troubleshoot these devices.

Potential issues that were checked Detection details

 Windows Update configured to never install drivers Issue not present 

Driver updates aren't automatically installed when detected by Windows Update.

Detection details 

Collection information

Computer Name:  XXXX-PC

Windows Version: 6.1

Architecture: amd64

Time: Saturday, March 17, 2012 1:00:57 AM

Publisher details 

Devices and Printers

Troubleshoot problems with devices and printers.

Package Version: 2.0

Publisher: Microsoft Corporation

Devices and Printers

Troubleshoot problems with devices and printers.

Package Version: 2.0

Publisher: Microsoft Corporation

Hardware and Devices

Use hardware and access devices connected to your computer.

Package Version: 1.1

Publisher: Microsoft Windows

Windows Network Diagnostics

Detects problems with network connectivity.

Package Version: 1.0

Publisher: Microsoft Windows

Printer

Troubleshoot problems preventing printing from completing.

Package Version: 1.0

Publisher: Microsoft Windows

USB

Troubleshoot problems with a USB device

Package Version: 1.0

Publisher: Microsoft Corporation