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Hey guys,
so I'm having a bit of an issue. I'm running a fresh install of win7 for over a week without any problems. Yesterday, for no apparent reason (ie. no updates, no modifications, no new software install...really NOTHING) my network access icon on the bottom right taskbar has a yellow triangle over it and says i have "no internet access" even though i clearly have internet.
I probably wouldnt be worried too much if it was just a wrong icon, but the problem is, software that check for updates and checks to see if im online keeps saying im offline and can only work in offline mode.
This is causing a serious issue.
Any1 have any clues how to fix this?
I run Kasp Antivir 2010 and thats about it. No other wierd or free software...no extra firewalls nothing. I just dont get how it can just happen from 1 day to the other.
Oh and the whole win7 "Troubleshoot" didnt detect any problems.
cheers.
M.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi,
If the issue persists then, create a Windows user account and check if this issue occurs with the new user account.
Refer the link to create a new user account.
http://windows.microsoft.com/en-US/windows7/Create-a-user-account
To fix the corrupted profile follow the steps mentioned in the following article.
‘Fix a corrupted user profile’
http://windows.microsoft.com/en-US/windows7/Fix-a-corrupted-user-profile
My setup- Windows 7 Professional, new install on refurbished system. I did not notice this problem initially, so I'm not sure when it began (triangle icon in yellow, but Internet works).
After trying several ideas in this forum, I finally uninstalled Kaspersky Internet Security 2014 (KIS 2014) and saved license information. Problem solved. I reinstalled Kaspersky and made sure no programs were running. I remember when I installed Kaspersky I was running Malwarebytes Premium (a scan) in the background. I had just finished installing Malwarebytes and had begun a full system scan. Windows Update was also active in the background. Perhaps, a combination of events happened related to installing KIS 2014 caused the problem (triangle icon in yellow, but Internet works).
What I should have remembered, a basic rule- When installing a program always have all other programs off and (or) closed.
In other situations uninstalling and reinstalling the network adapter helps. Or, driver update.
Fixed my issue. Thanks!
I had this problem using Windows 8.1.
The network icon in the system tray showed a yellow triangle and "no internet access" when I hovered the mouse. I could browse the Web fine but some other services reported problems, particularly OneDrive.
What has (partially) solved the problem for me is to change the metric for my network adapter from automatic (the default and usually preferable setting) to a low number (I chose 1) and then change it back again. I say "partially" because I think OneDrive is still having difficulty syncing but the yellow triangle and "no internet access" label are gone from my system tray network icon.
To change the adapter metric follow Control Panel > Network and Sharing Center > Change adapter settingswhich will bring you to a window with a list or set of icons for all of your network adapters. Right click on the adapter which should be providing you with your internet connection and choose Properties > Internet Protocol Version 4 (TCP/IPv4) > Properties > General > Advancedthen uncheck Automatic metric and type a low number in Interface metric. Then back on out of there using OKs etc. This fixed the problem for me. I then undid the change because generally it is better to let the system set the metric. That was just a matter of going back through all of those steps to recheck Automatic metric.
I suspect that this forces the OS to do some sort of refresh or reset that fixes the problem. Someone who really knows how Windows networking works can no doubt give you a better solution but this chook's entrails version worked for me.
Thank you. It helps.
