network icon says "no internet access" but i am connected

Anonymous
2011-11-20T01:31:49+00:00

Hey guys,

so I'm having a bit of an issue. I'm running a fresh install of win7 for over a week without any problems. Yesterday, for no apparent reason (ie. no updates, no modifications, no new software install...really NOTHING) my network access icon on the bottom right taskbar has a yellow triangle over it and says i have "no internet access" even though i clearly have internet.

I probably wouldnt be worried too much if it was just a wrong icon, but the problem is, software that check for updates and checks to see if im online keeps saying im offline and can only work in offline mode.

This is causing a serious issue.

Any1 have any clues how to fix this?

I run Kasp Antivir 2010 and thats about it. No other wierd or free software...no extra firewalls nothing. I just dont get how it can just happen from 1 day to the other.

Oh and the whole win7 "Troubleshoot" didnt detect any problems.

cheers.

M.

Windows for home | Previous Windows versions | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2011-12-01T18:06:26+00:00

Hi,

If the issue persists then, create a Windows user account and check if this issue occurs with the new user account.

Refer the link to create a new user account.

http://windows.microsoft.com/en-US/windows7/Create-a-user-account

To fix the corrupted profile follow the steps mentioned in the following article.

‘Fix a corrupted user profile’

http://windows.microsoft.com/en-US/windows7/Fix-a-corrupted-user-profile

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  1. Anonymous
    2014-01-05T20:19:47+00:00

    For Windows 8.1 users:

    i was curious why my network icon would sometimes show the red "Not connected" status.. when my connection was fine.

    i was able to pinpoint it to Windows Connection Manager service.

    (this service is set to Manual by default)

    Synopsis:

    By some unknown glitch.. if your computer is restarted and this service does not start..

    it will trigger the network icon to show the "Not connected" symbol.

    Solution:

    • start Windows Connection Manager service..

    (you'll notice.. as soon as it's started.. the Network icon will return to normal status, if not, simply restart PC.)

    Optionally

    Set service to Automatic..

    For me.. this service is not important enough for Automatic status..

    infact.. i use batch files for starting & stopping this service..

    By default.. i have this service disabled.. (connectivity is not affected)

    ie.

    Start.cmd batch file:

    @echo off

    echo Starting Windows Connection Manager service ...

    sc config Wcmsvc start= demand

    SC start Wcmsvc

    Stop.cmd batch file:

    @echo off

    CLS

    echo Stopping Windows Connection Manager service ....

    SC stop Wcmsvc

    sc config Wcmsvc start= disabled

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  2. Anonymous
    2014-02-11T15:20:22+00:00

    Hi guys,

    Just thought I'd give my 2 cents on this issue..

    Anyways just bought a brand new Dell Lat E6540 and connected it to our domain, little error came up no internet access, but clearly I was browsing the internet. Tried using a dirty Ethernet cable that I have here, it bypasses all our firewalls and network and connects straight to the internet, and the triangle went away. Did a little investigating and found speed set to auto negotiate, when I changed the speed to be 1Gb full duplex the triangle went away when I plugged in the cable that is connected to our domain.

    TL;DR change the connection speed on your NIC it might solve the issue for you.

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    8 people found this answer helpful.
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  3. Anonymous
    2014-03-25T18:01:33+00:00

    Great solution. Thank you so much Alexander

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    4 people found this answer helpful.
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  4. Anonymous
    2014-04-03T16:36:36+00:00

    Paul try this solution from me :)

     

    run regedit

    and go to this key

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NlaSvc\Parameters\Internet]

    then look at key named

    "EnableActiveProbing"

    look his value if is 0 make it 1 and reconnect the network

    I have the same problem like you and this solve my problem.

    write feedback

    Great. Work fine for W7 Ultimate SP1.

    10x a lot...

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