network icon says "no internet access" but i am connected

Anonymous
2011-11-20T01:31:49+00:00

Hey guys,

so I'm having a bit of an issue. I'm running a fresh install of win7 for over a week without any problems. Yesterday, for no apparent reason (ie. no updates, no modifications, no new software install...really NOTHING) my network access icon on the bottom right taskbar has a yellow triangle over it and says i have "no internet access" even though i clearly have internet.

I probably wouldnt be worried too much if it was just a wrong icon, but the problem is, software that check for updates and checks to see if im online keeps saying im offline and can only work in offline mode.

This is causing a serious issue.

Any1 have any clues how to fix this?

I run Kasp Antivir 2010 and thats about it. No other wierd or free software...no extra firewalls nothing. I just dont get how it can just happen from 1 day to the other.

Oh and the whole win7 "Troubleshoot" didnt detect any problems.

cheers.

M.

Windows for home | Previous Windows versions | Internet and connectivity

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Anonymous
2011-12-01T18:06:26+00:00

Hi,

If the issue persists then, create a Windows user account and check if this issue occurs with the new user account.

Refer the link to create a new user account.

http://windows.microsoft.com/en-US/windows7/Create-a-user-account

To fix the corrupted profile follow the steps mentioned in the following article.

‘Fix a corrupted user profile’

http://windows.microsoft.com/en-US/windows7/Fix-a-corrupted-user-profile

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  1. Anonymous
    2013-05-07T13:29:32+00:00

    I had this problem as well with a Dell Latitude E6430.  I wiped the original Dell image and re installed, after an update the yellow triangle appeared but I still had network connectivity and internet access though it said I didn't/ . I believe an update broke it. No roll backs fixed it. What I did was go to my Device manager and found it to be an intel 82579LM.  Dell updates would not fix, nor windows updates, so I went to Intel's web site and grabbed the Intel driver for the specified device, in my case 82579LM. as soon as I downloaded it and installed the yellow vanished and all is happy.

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  2. Anonymous
    2013-05-07T18:50:13+00:00

    I wrote a manual , how to solve this error.

    LINK

    I hope it helps , because I struggled with this error for a few days :(

    Thank you very much, it worked very fine!!! a easy and quick solution!

    Here is the solution hyperlinked before:

    • Start button > Computer > System properties (in the blue bar near the top of the screen) > Device Manager (in the blue area at left of the screen)
    • Network adapters: double-click this entry in the list
    • Right-click Broadcom (or other internal wireless adapter) > Uninstall … BUT /!\ leave UNCHECKED the box marked “Delete the driver software for this device”
    • After uninstalling, the Device Manager list refreshes. In the blue area near the top of the screen, click Actions, then Scan for hardware changes.
    • That should reinstall the network adapter, and the device driver software for it.
    • In most cases you will need to restart.

    Read more at http://www.note.id.lv/2013/02/windows-7-network-tray-icon-showing.html#z1wYxkQqKkBuRrf9.99

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  3. Anonymous
    2013-05-08T16:56:43+00:00

    I have this problem on a fully updated windows 7 VM, guest of vmware fusion in mac.  I have the vmware tools installed, and there are no updated drivers available, nor any updated version of fusion.

    I find, that if I simply disconnect & reconnect the network adapter or cable, then the problem goes away.  I think some of the other people posting to this thread, saying things like reinstall drivers and reboot the computer, might be experiencing the same thing.  If they only rebooted or only disconnected/reconnected or disabled/re-enabled their network adapter, they would probably fix it that way too.

    Althesame, the problem keeps coming back, maybe once every day or two.  It's caused by something, but I'm not sure what - perhaps sleeping, or disconnecting the NIC and reconnecting too quickly or something...  not sure.

    For now, I'm just going to use the occasional disconnect & reconnect network cable solution.

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  4. Anonymous
    2013-07-11T17:12:46+00:00

    I know of 2 people that have the same issue. Both have laptops with Windows 7 installed and both had the issue appear at the same time, in different parts of the country. Wireless or wired connections both say 'Connected: No internet access'. This seems to be happening only on their home networks, when they connect to their work network issue disappears. The modems and routes have been power cycled multiple times, still the issue resists. Other PCs on their local network have internet access at home.

    Does anyone know if there is a set of recent Windows Updates that could be causing this issue?

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