network icon says "no internet access" but i am connected

Anonymous
2011-11-20T01:31:49+00:00

Hey guys,

so I'm having a bit of an issue. I'm running a fresh install of win7 for over a week without any problems. Yesterday, for no apparent reason (ie. no updates, no modifications, no new software install...really NOTHING) my network access icon on the bottom right taskbar has a yellow triangle over it and says i have "no internet access" even though i clearly have internet.

I probably wouldnt be worried too much if it was just a wrong icon, but the problem is, software that check for updates and checks to see if im online keeps saying im offline and can only work in offline mode.

This is causing a serious issue.

Any1 have any clues how to fix this?

I run Kasp Antivir 2010 and thats about it. No other wierd or free software...no extra firewalls nothing. I just dont get how it can just happen from 1 day to the other.

Oh and the whole win7 "Troubleshoot" didnt detect any problems.

cheers.

M.

Windows for home | Previous Windows versions | Internet and connectivity

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Anonymous
2011-12-01T18:06:26+00:00

Hi,

If the issue persists then, create a Windows user account and check if this issue occurs with the new user account.

Refer the link to create a new user account.

http://windows.microsoft.com/en-US/windows7/Create-a-user-account

To fix the corrupted profile follow the steps mentioned in the following article.

‘Fix a corrupted user profile’

http://windows.microsoft.com/en-US/windows7/Fix-a-corrupted-user-profile

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  1. Anonymous
    2011-11-20T17:19:32+00:00

    Hi,

    Since how long have you been facing the issue?

    Method 1: Follow the steps provided in the following link and check if that helps.

    ‘Wired and wireless network connection problems in Windows’

    http://windows.microsoft.com/en-US/windows/help/wired-and-wireless-network-connection-problems-in-windows

    Method 2: Uninstall and reinstall the network adapter drivers and check if the issue persists.

    a)    Open Device Manager by clicking the Start button, clicking Control Panel, clicking System and Maintenance, and then clicking Device Manager.‌  If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

    a)Double-click Network Adapters, right-click your adapter, and then click Properties.

    b)    Click the Driver tab, and then click uninstall.

    Once you uninstall the drivers then download and install the network adapter drivers from the manufacturer’s website, refer the following link to update the drivers.

    ‘Update a driver for hardware that isn't working properly’

    http://windows.microsoft.com/en-US/windows7/Update-a-driver-for-hardware-that-isnt-working-properly

    You may also refer to the following link for more information.

    ‘Update drivers: recommended links’

    http://windows.microsoft.com/en-US/windows7/Update-drivers-recommended-links

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  2. Anonymous
    2011-12-01T06:14:45+00:00

    only recently...as i mentioned b4...it runs for a long time without any problems and then without any changes being made to the system it just gets that yellow triangle issue.

    and reinstalling the drivers didnt help

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  3. Anonymous
    2011-12-28T17:49:34+00:00

    I have the same issue.  There must have been an update that blew this out.  I have an nvidia chipset and back in that time frame it blew out and started to do the same thing.  I rolled back and worked fine... then when I did windows update again after the update it blew out again... so one more time I rolled back and keeping it as it is without running windows update.

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  4. Anonymous
    2011-12-28T18:43:40+00:00

    Hi Steve - sm2049,

    Good to know that you were able to resolve the issue yourself and thank you for sharing the information with us. Feel free to contact us back if you face any issues with Windows in future.

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