network icon says "no internet access" but i am connected

Anonymous
2011-11-20T01:31:49+00:00

Hey guys,

so I'm having a bit of an issue. I'm running a fresh install of win7 for over a week without any problems. Yesterday, for no apparent reason (ie. no updates, no modifications, no new software install...really NOTHING) my network access icon on the bottom right taskbar has a yellow triangle over it and says i have "no internet access" even though i clearly have internet.

I probably wouldnt be worried too much if it was just a wrong icon, but the problem is, software that check for updates and checks to see if im online keeps saying im offline and can only work in offline mode.

This is causing a serious issue.

Any1 have any clues how to fix this?

I run Kasp Antivir 2010 and thats about it. No other wierd or free software...no extra firewalls nothing. I just dont get how it can just happen from 1 day to the other.

Oh and the whole win7 "Troubleshoot" didnt detect any problems.

cheers.

M.

Windows for home | Previous Windows versions | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2011-12-01T18:06:26+00:00

Hi,

If the issue persists then, create a Windows user account and check if this issue occurs with the new user account.

Refer the link to create a new user account.

http://windows.microsoft.com/en-US/windows7/Create-a-user-account

To fix the corrupted profile follow the steps mentioned in the following article.

‘Fix a corrupted user profile’

http://windows.microsoft.com/en-US/windows7/Fix-a-corrupted-user-profile

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  1. Anonymous
    2016-05-11T22:32:19+00:00

    Your suggestion worked for me the last time I posted to this forumn - Bought another Dell Laptop and ran into the issue again - Tried everything including your suggestion and nothing.   Took the laptop home and plugged into my network and no issues - Brought back to work and no issues.....****

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  2. Anonymous
    2016-05-11T20:25:06+00:00

    Worked for me, thank you!!

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  3. Anonymous
    2016-04-25T12:36:39+00:00

    You absolute legend! Spent around 2-3 hours trying to fix this before coming across your fix! Many Thanks

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  4. Anonymous
    2016-04-19T18:10:13+00:00

    THANKS SO MUCH FOR THE LINK!! OneNote stopped working and it kept saying I didn't have an internet connection but I COULD connect to the internet. The Ethernet icon however had they yellow triangle and it said I didn't have internet access. Well, I found the link above on how to fix this problem, uninstalled the network adapter, and then reinstalled it and its ALL WORKING including OneNote!! Life is great once again!

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