network icon says "no internet access" but i am connected

Anonymous
2011-11-20T01:31:49+00:00

Hey guys,

so I'm having a bit of an issue. I'm running a fresh install of win7 for over a week without any problems. Yesterday, for no apparent reason (ie. no updates, no modifications, no new software install...really NOTHING) my network access icon on the bottom right taskbar has a yellow triangle over it and says i have "no internet access" even though i clearly have internet.

I probably wouldnt be worried too much if it was just a wrong icon, but the problem is, software that check for updates and checks to see if im online keeps saying im offline and can only work in offline mode.

This is causing a serious issue.

Any1 have any clues how to fix this?

I run Kasp Antivir 2010 and thats about it. No other wierd or free software...no extra firewalls nothing. I just dont get how it can just happen from 1 day to the other.

Oh and the whole win7 "Troubleshoot" didnt detect any problems.

cheers.

M.

Windows for home | Previous Windows versions | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2011-12-01T18:06:26+00:00

Hi,

If the issue persists then, create a Windows user account and check if this issue occurs with the new user account.

Refer the link to create a new user account.

http://windows.microsoft.com/en-US/windows7/Create-a-user-account

To fix the corrupted profile follow the steps mentioned in the following article.

‘Fix a corrupted user profile’

http://windows.microsoft.com/en-US/windows7/Fix-a-corrupted-user-profile

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  1. Anonymous
    2016-11-22T16:23:16+00:00

    I have seen this on the 200+ PC's I have in my environment, it is Microsoft Update that triggered it. 2 months ago it was not there now it is.  I hope they are looking into this. The above Regedit did not work.

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  2. Anonymous
    2016-11-13T15:25:18+00:00

    heeeeeyy its finally solved

    im correcting this answer from someone else (AlexanderJordanov's post)

    run regedit

    and go to this address

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NlaSvc\Parameters\Internet]

    then look for 

    "EnableActiveProbing"

    make its value to  0 and restart your system

    enjoy.

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  3. Anonymous
    2016-11-11T20:48:09+00:00

    Hello,

    I am overjoyed to know that when I last logged onto the Internet, my WIFI icon status showed "no internet access" but it was a quick-fix when I went to my Device manager settings and updated the driver for the wireless network, and now it appears to be functioning as it should.

    Thanks, Microsoft support.

    Ps: If your network driver name is: Dell Wireless 1705 80211b/g/n (2.4GHz) I double-clicked the name and right-clicked on update driver and it fixed the issue.

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    4 people found this answer helpful.
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  4. Anonymous
    2016-09-19T03:23:46+00:00

    Hi,

    Glad to hear that your concern is resolved.

    Feel free to post back if you have any concerns.

    Regards.

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