network icon says "no internet access" but i am connected

Anonymous
2011-11-20T01:31:49+00:00

Hey guys,

so I'm having a bit of an issue. I'm running a fresh install of win7 for over a week without any problems. Yesterday, for no apparent reason (ie. no updates, no modifications, no new software install...really NOTHING) my network access icon on the bottom right taskbar has a yellow triangle over it and says i have "no internet access" even though i clearly have internet.

I probably wouldnt be worried too much if it was just a wrong icon, but the problem is, software that check for updates and checks to see if im online keeps saying im offline and can only work in offline mode.

This is causing a serious issue.

Any1 have any clues how to fix this?

I run Kasp Antivir 2010 and thats about it. No other wierd or free software...no extra firewalls nothing. I just dont get how it can just happen from 1 day to the other.

Oh and the whole win7 "Troubleshoot" didnt detect any problems.

cheers.

M.

Windows for home | Previous Windows versions | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2011-12-01T18:06:26+00:00

Hi,

If the issue persists then, create a Windows user account and check if this issue occurs with the new user account.

Refer the link to create a new user account.

http://windows.microsoft.com/en-US/windows7/Create-a-user-account

To fix the corrupted profile follow the steps mentioned in the following article.

‘Fix a corrupted user profile’

http://windows.microsoft.com/en-US/windows7/Fix-a-corrupted-user-profile

Was this answer helpful?

200+ people found this answer helpful.
0 comments

95 additional answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2013-11-09T10:56:16+00:00

    Paul try this solution from me :)

    run regedit

    and go to this key

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NlaSvc\Parameters\Internet]

    then look at key named

    "EnableActiveProbing"

    look his value if is 0 make it 1 and reconnect the network

    I have the same problem like you and this solve my problem.

    write feedback

    Was this answer helpful?

    600+ people found this answer helpful.
    0 comments
  2. Anonymous
    2013-10-08T15:24:47+00:00

    Sorry i tried this but it still did not work still gives me the warning sign saying no internet access but is still connected.

    Was this answer helpful?

    10 people found this answer helpful.
    0 comments
  3. Anonymous
    2013-09-28T20:47:41+00:00

    I just finished loading W7 Pro on an old server and this curious issue popped up.  I resolved it by going into Local Area Connection Properties and unchecking IPV6.  After that no issue.  Might want to try this first as it is quick and easy to do and reverse.

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments
  4. Anonymous
    2013-07-11T17:12:46+00:00

    I know of 2 people that have the same issue. Both have laptops with Windows 7 installed and both had the issue appear at the same time, in different parts of the country. Wireless or wired connections both say 'Connected: No internet access'. This seems to be happening only on their home networks, when they connect to their work network issue disappears. The modems and routes have been power cycled multiple times, still the issue resists. Other PCs on their local network have internet access at home.

    Does anyone know if there is a set of recent Windows Updates that could be causing this issue?

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments