network icon says "no internet access" but i am connected

Anonymous
2011-11-20T01:31:49+00:00

Hey guys,

so I'm having a bit of an issue. I'm running a fresh install of win7 for over a week without any problems. Yesterday, for no apparent reason (ie. no updates, no modifications, no new software install...really NOTHING) my network access icon on the bottom right taskbar has a yellow triangle over it and says i have "no internet access" even though i clearly have internet.

I probably wouldnt be worried too much if it was just a wrong icon, but the problem is, software that check for updates and checks to see if im online keeps saying im offline and can only work in offline mode.

This is causing a serious issue.

Any1 have any clues how to fix this?

I run Kasp Antivir 2010 and thats about it. No other wierd or free software...no extra firewalls nothing. I just dont get how it can just happen from 1 day to the other.

Oh and the whole win7 "Troubleshoot" didnt detect any problems.

cheers.

M.

Windows for home | Previous Windows versions | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2011-12-01T18:06:26+00:00

Hi,

If the issue persists then, create a Windows user account and check if this issue occurs with the new user account.

Refer the link to create a new user account.

http://windows.microsoft.com/en-US/windows7/Create-a-user-account

To fix the corrupted profile follow the steps mentioned in the following article.

‘Fix a corrupted user profile’

http://windows.microsoft.com/en-US/windows7/Fix-a-corrupted-user-profile

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  1. Anonymous
    2015-09-22T06:20:01+00:00

    users in my company was also facing this issue, the tip i advised to them is make sure your ethernet adapter properties does not have internet protocol version IPv6 checked, if your IT infra is still under IPv4. it seems somehow latest windows OS giving priority to IPv6 and if OS found no IP for IPv^ it will show no internet access even though laptop/desktop have IP on IPv4. it just my assumption..but it is good if it works for you..

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  2. Anonymous
    2015-09-05T18:49:53+00:00

    It worked, but I am still curious why it started happening in the first place. I made no changes to my computer, no recent updates, no new software, etc. It started yesterday evening for no *apparent* reason. That has me concerned.

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  3. Anonymous
    2015-08-26T03:32:15+00:00

    I can't get on the internet to do a down load :-(

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  4. Anonymous
    2015-05-29T23:31:24+00:00

    Thankyou, this nice easy fix worked for me!

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