network icon says "no internet access" but i am connected

Anonymous
2011-11-20T01:31:49+00:00

Hey guys,

so I'm having a bit of an issue. I'm running a fresh install of win7 for over a week without any problems. Yesterday, for no apparent reason (ie. no updates, no modifications, no new software install...really NOTHING) my network access icon on the bottom right taskbar has a yellow triangle over it and says i have "no internet access" even though i clearly have internet.

I probably wouldnt be worried too much if it was just a wrong icon, but the problem is, software that check for updates and checks to see if im online keeps saying im offline and can only work in offline mode.

This is causing a serious issue.

Any1 have any clues how to fix this?

I run Kasp Antivir 2010 and thats about it. No other wierd or free software...no extra firewalls nothing. I just dont get how it can just happen from 1 day to the other.

Oh and the whole win7 "Troubleshoot" didnt detect any problems.

cheers.

M.

Windows for home | Previous Windows versions | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2011-12-01T18:06:26+00:00

Hi,

If the issue persists then, create a Windows user account and check if this issue occurs with the new user account.

Refer the link to create a new user account.

http://windows.microsoft.com/en-US/windows7/Create-a-user-account

To fix the corrupted profile follow the steps mentioned in the following article.

‘Fix a corrupted user profile’

http://windows.microsoft.com/en-US/windows7/Fix-a-corrupted-user-profile

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  1. Anonymous
    2016-04-18T11:39:48+00:00

    UPDATE:

    I am more than ever convinced that this is a problem with more than one cause. Judging from the number of views this thread gets (and there are many others out there) it is widespread.

    The problem in our case only appears if the docking station is used - still. That includes the replacement docking station Dell sent us. We never even got to disconnecting peripherals from the dock and testing - this could be related to that in so many ways. The customer had lost patience and ended the troubleshooting because of the cost.

    As I have worked on this many things listed in this thread and elsewhere have temporarily solved the problem, but it has returned in every case except when we eliminate the dock. So far if we do not start or restart the PC in the dock the problem stays away. If we do then it reappears. Replaced drivers with those from Intel, modified registry, yada yada yada....

    So the bug lives on! 

    Good luck.

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  2. Anonymous
    2016-04-13T15:05:58+00:00

    The drivers I was getting from MS updates did not fix the problem. I downloaded Intels update utility which found drivers to update and fixed the issue.

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  3. Anonymous
    2016-04-13T07:53:09+00:00

    HI,

    pls checkout this link...as it worked for me..same problem as reported by you....

    https://community.spiceworks.com/topic/590092-networking-icon-shows-warning-not-connected-but-it-is

    rgds

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  4. Anonymous
    2016-03-19T01:44:23+00:00

    A helpful link that works for creating/changing a Windows USER account-

    http://www.techbout.com/fix-corrupt-user-profile-windows-10-9139/

    Good luck

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