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The Windows start button is not working. When I press it nothing happens. SO I cannot shut down the computer in the normal manner or access any programs other than ones with desktop icons.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi,
I faced a similar issue! The following worked for me
Hope this helps!
Hi nickthomp.
Does start menu open if you press the windows key on the keyboard?.
Can you right click the start menu orb and choose properties, if so
In the Customize Start Menu dialog box, click Use Default Settings, clickOK, and then clickOK again.
Also try.
1 . Press Ctrl + Alt+ delete on the keyboard and click on task manager.
2 . Click on the Process tab and locate explorer.exe in the windows and click on end task.
3 . Click on File and then click on New.
4. Type explorer.exe and press enter.
Hope his helps.
How do you create a new DWORD?
I am able to report that since my first posting about doing a complete shutdown I have had the problem resurface three more times on two different Windows 10 computers and in all three new cases doing a complete shutdown and then restarting made the problem go away. (This is not the same as a restart which doesn't do a complete shutdown.)
See my original post on July 20, 2016, for instructions on how to do a complete shutdown. And I recommend going ahead and creating a shortcut to the complete shutdown command so you don't have to look it up.
Thankyou I was aware of that and had been toying with that idea when I stumbled over this one.
On reflection I would like to clarify:
Select Power and Sleep
Under Related Settings select additional power settings
Select Choose what the power buttons do
Select Change settings that are currently unavailable
Under Shutdown settings click off Turn on fast start-up
This ought to restore Left-click start menu, Cortana, notifications, calendar etc
Once this has worked for you re-enter settings as above and click on Turn on fast start-up
This will return your pc back to the way it was and saves all the aggravation of setting up new accounts or getting involved with re-installing Windows in any way.
