Hi,
If issue is recurring then there might be a chance that HDD is corrupted. So, I would request you to run chkdsk command to scan your hard disk if there is any corruption with disk or not. To check if your hard drive is causing the issue we can try
running chkdsk command.
Steps to run CHKDSK command.
- Go to Start, click All Programs and open
Accessories.
- Right click on Command Prompt in the Program list and then select
Run as administrator. If you are prompted for an administrator password or for confirmation, type your password, or click
OK.
- Press OK the UAC prompt if shown. That will open an elevated command prompt. (It will show Administrator in the caption.)
- Then enter the chkdsk command
chkdsk c: /f (or other drive letter if applicable).
- Confirm to run on next startup and reboot.
Computer can’t run a disk check while actively using Windows, but you can schedule it to start automatically the next time your computer is turned on.
When the disk check is finished, your computer will automatically reboot. The disk check will fix any problems it encounters in your hard drive.
Important: While performing chkdsk on the hard drive if any bad sectors are found on the hard drive when chkdsk tries to repair that sector if any data available on that might be lost
Do keep us updated.
Regards,